I am unable to use my pen drive because it's shown as no media. What to do next?

Support
1

I am just connect my USB pen drive on my PC, but it shows as no media found. I don’t know what to do next

2

Hi @emmatf and welcome to the Manjaro community.

As a new user, please take some time to familiarise yourself with Forum requirements; in particular, the many ways to use the forum to your benefit:

You have not provided any actionable information. At the very least, please provide system information; the output from:

inxi --admin --verbosity=8 --filter --no-host --width

Please read through the links above to understand what we need from you when placing a support request. As receiving support is clearly the intention, I have also moved your thread to an appropriate category.

Cheers.

3

Where do you get this from?

With the drive disconnected, open a terminal and type:
journalctl -f

Watch the output change while you plug in the drive - that is what the system sees your drive as.

If the output doesn’t change when you connect and then disconnect the drive,
either your USB port or your drive is broken.

this is what it looks like for my pen drive: 
Sep 06 12:39:59 mint kernel: usb 1-1.5: new high-speed USB device number 3 using ehci-pci
Sep 06 12:39:59 mint kernel: usb 1-1.5: New USB device found, idVendor=058f, idProduct=6387, bcdDevice= 1.03
Sep 06 12:39:59 mint kernel: usb 1-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 06 12:39:59 mint kernel: usb 1-1.5: Product: Rainbow Line
Sep 06 12:39:59 mint kernel: usb 1-1.5: Manufacturer: Intenso
Sep 06 12:39:59 mint kernel: usb 1-1.5: SerialNumber: 156B03B0
Sep 06 12:39:59 mint kernel: usb-storage 1-1.5:1.0: USB Mass Storage device detected
Sep 06 12:39:59 mint kernel: scsi host6: usb-storage 1-1.5:1.0
Sep 06 12:39:59 mint mtp-probe[274496]: checking bus 1, device 3: "/sys/devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.5"
Sep 06 12:39:59 mint mtp-probe[274496]: bus: 1, device: 3 was not an MTP device
Sep 06 12:39:59 mint mtp-probe[274499]: checking bus 1, device 3: "/sys/devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.5"
Sep 06 12:39:59 mint mtp-probe[274499]: bus: 1, device: 3 was not an MTP device
Sep 06 12:40:00 mint kernel: scsi 6:0:0:0: Direct-Access     Intenso  Rainbow Line     8.07 PQ: 0 ANSI: 2
Sep 06 12:40:00 mint kernel: sd 6:0:0:0: Attached scsi generic sg2 type 0
Sep 06 12:40:01 mint kernel: sd 6:0:0:0: [sdb] 8151040 512-byte logical blocks: (4.17 GB/3.89 GiB)
Sep 06 12:40:01 mint kernel: sd 6:0:0:0: [sdb] Write Protect is off
Sep 06 12:40:01 mint kernel: sd 6:0:0:0: [sdb] Mode Sense: 03 00 00 00
Sep 06 12:40:01 mint kernel: sd 6:0:0:0: [sdb] No Caching mode page found
Sep 06 12:40:01 mint kernel: sd 6:0:0:0: [sdb] Assuming drive cache: write through
Sep 06 12:40:01 mint kernel:  sdb: sdb1 sdb2
Sep 06 12:40:01 mint kernel: sd 6:0:0:0: [sdb] Attached SCSI removable disk
1 Like
4

Does the USB key work on any other PC? If not then it might be defective.