Headphones jack doesn't work well after suspension

Headphones jack doesn't work well after suspension

Hello, I have an issue now with the latest update. When I keep plugged my headphones and close the laptop to suspend and then open again the laptop and try to play something the headphones don't work correctly, I only hear background music or only right speaker, so I have to unplug and plug again the headphones to resolve the problem, someone has this problem too?

Inxi Info

System:    Host: aspire-e5 Kernel: 4.19.49-1-MANJARO x86_64 bits: 64 compiler: gcc v: 8.3.0 Desktop: KDE Plasma 5.15.5 
           Distro: Manjaro Linux 
Machine:   Type: Laptop System: Acer product: Aspire E5-573 v: V3.72 serial: <filter> 
           Mobo: Acer model: ZORO_BH v: Type2 - A01 Board Version serial: <filter> UEFI: Insyde v: 1.37 date: 02/16/2016 
Battery:   ID-1: BAT1 charge: 32.5 Wh condition: 32.5/37.0 Wh (88%) model: SANYO AL15A32 status: Full 
CPU:       Topology: Dual Core model: Intel Core i5-5200U bits: 64 type: MT MCP arch: Broadwell rev: 4 L2 cache: 3072 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 17605 
           Speed: 800 MHz min/max: 500/2700 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 
Graphics:  Device-1: Intel HD Graphics 5500 vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0 
           Display: x11 server: X.Org 1.20.5 driver: intel unloaded: modesetting resolution: 1366x768~60Hz 
           OpenGL: renderer: Mesa DRI Intel HD Graphics 5500 (Broadwell GT2) v: 4.5 Mesa 19.0.6 direct render: Yes 
Audio:     Device-1: Intel Broadwell-U Audio vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel bus ID: 00:03.0 
           Device-2: Intel Wildcat Point-LP High Definition Audio vendor: Acer Incorporated ALI driver: snd_hda_intel 
           v: kernel bus ID: 00:1b.0 
           Sound Server: ALSA v: k4.19.49-1-MANJARO 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Acer Incorporated ALI driver: r8168 
           v: 8.047.01-NAPI port: 3000 bus ID: 02:00.0 
           IF: enp2s0 state: down mac: <filter> 
           Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Foxconn driver: ath10k_pci v: kernel 
           port: 3000 bus ID: 03:00.0 
           IF: wlp3s0 state: up mac: <filter> 
           IF-ID-1: virbr0 state: down mac: <filter> 
           IF-ID-2: virbr0-nic state: down mac: <filter> 
Drives:    Local Storage: total: 238.47 GiB used: 161.94 GiB (67.9%) 
           ID-1: /dev/sda vendor: SanDisk model: SDSSDP256G size: 238.47 GiB 
Partition: ID-1: / size: 43.06 GiB used: 14.88 GiB (34.6%) fs: ext4 dev: /dev/sda2 
           ID-2: /home size: 82.53 GiB used: 64.43 GiB (78.1%) fs: ext4 dev: /dev/sda3 
Sensors:   System Temperatures: cpu: 41.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Info:      Processes: 219 Uptime: 10h 51m Memory: 15.58 GiB used: 2.48 GiB (15.9%) Init: systemd Compilers: gcc: 8.3.0 
           Shell: bash v: 5.0.7 inxi: 3.0.34 
1 Like

Also it happens after reboot the system

if this behavior started immediately after the latest update you can try a different kernel

sudo mhwd-kernel -i linux51

then reboot and select the new kernel from grub menu.
if that doesnt work you could also see if downgrading linux-firmware takes care of it for now.

sudo pacman -S downgrade
DOWNGRADE_FROM_ALA=1 downgrade linux-firmware

select the previous version from the list, reboot.

unfortunately, I have the same issue with 5.1, also I have another issue from 5.X kernel, I have an "annoying" noise from the motherboard, I think it's a capacitor or something, that the reason I prefer the 4.19 LTS

Also, I checked again, and it's not a problem with the hardware, it's with 5.1 sound, after suspension or reboot I only hear the background sound but not the voices, and I have to unplug and plug again the jack...., that is weird weird... And yes it just started after the lastest update.

so unplugging/plugging the headphones fixes the issue? if thats the case, i've had this issue ever since i started using linux, it just became second nature to do it. you could also try restarting pulseaudio when this behavior happens, if that takes care of the issue you can use a service to do this for you on boot/wake

systemctl --user restart pulseaudio

:point_up:

I tried to restart pulseaudio but does nothing. And also the downgrade solution didn't resolve the problem.

Same issue for me after latest update (stable 2019-06-11) kernel419

Hi, can you send your system information with inxi -Fxz ?

kernel414 appears to work from reboot and suspend.
inxi -Fxz from 414

System:
  Host: abo Kernel: 4.14.124-1-MANJARO x86_64 bits: 64 compiler: gcc 
  v: 8.3.0 Console: tty 0 Distro: Manjaro Linux 
Machine:
  Type: Laptop System: Acer product: Nitro AN515-51 v: V1.13 
  serial: <filter> 
  Mobo: KBL model: Freed_KLS v: V1.13 serial: <filter> UEFI: Insyde v: 1.13 
  date: 12/26/2017 
Battery:
  ID-1: BAT1 charge: 48.4 Wh condition: 48.4/48.9 Wh (99%) 
  model: COMPAL PABAS0241231 status: Full 
CPU:
  Topology: Quad Core model: Intel Core i5-7300HQ bits: 64 type: MCP 
  arch: Kaby Lake rev: 9 L2 cache: 6144 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 19972 
  Speed: 900 MHz min/max: 800/3500 MHz Core speeds (MHz): 1: 807 2: 816 
  3: 817 4: 817 
Graphics:
  Device-1: Intel HD Graphics 630 vendor: Acer Incorporated ALI driver: i915 
  v: kernel bus ID: 00:02.0 
  Device-2: NVIDIA GP107M [GeForce GTX 1050 Mobile] driver: N/A 
  bus ID: 01:00.0 
  Display: server: X.org 1.20.5 driver: intel resolution: <xdpyinfo missing> 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2) 
  v: 4.5 Mesa 19.0.6 direct render: Yes 
Audio:
  Device-1: Intel CM238 HD Audio vendor: Acer Incorporated ALI 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
  Sound Server: ALSA v: k4.14.124-1-MANJARO 
Network:
  Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter 
  vendor: Lite-On driver: ath10k_pci v: kernel port: 5040 bus ID: 02:00.0 
  IF: wlp2s0 state: up mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Acer Incorporated ALI driver: r8168 v: 8.047.01-NAPI port: 3000 
  bus ID: 03:00.1 
  IF: enp3s0f1 state: down mac: <filter> 
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 
Drives:
  Local Storage: total: 232.89 GiB used: 15.23 GiB (6.5%) 
  ID-1: /dev/sda vendor: Samsung model: SSD 850 EVO 250GB size: 232.89 GiB 
Partition:
  ID-1: / size: 19.56 GiB used: 11.65 GiB (59.6%) fs: ext4 dev: /dev/sda7 
  ID-2: /home size: 24.48 GiB used: 3.55 GiB (14.5%) fs: ext4 dev: /dev/sda8 
Sensors:
  System Temperatures: cpu: 44.5 C mobo: 29.8 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 231 Uptime: 4m Memory: 7.68 GiB used: 959.5 MiB (12.2%) 
  Init: systemd Compilers: gcc: 8.3.0 Shell: bash v: 5.0.7 inxi: 3.0.34 

So basically both we have Acer Laptops with Intel Audio Cards, but totally differents and different generation. So it look like there are some general bug with the Audio. Let me try with Kernel 4.14 too

Yes you are right, with 4.14 LTS works perfect, but that is not a solution, and also with 4.14 my wifi doesn't work for no reason...¬¬¬¬ So I hope the Manjaro Team fix the problem

The Manjaro team does not have to fix anything for you. You need too learn some basic research techniques before commencing to whining. Without even looking at your inxi output I knew exactly which wifi adapter you had and how to fix your your wifi on kernel 4.14. The fix for your wifi adapter has been well known since last year.

You need to learn to do some searching before you start crying how everyone needs to fix everything for. You are the epitome of laziness IMO. All you had to do was plug your adapter model in the forums search engine and you would've had a ton of results on how to fix that issue. Instead you whine how everyone else should be solving your problem for you, (while you can't even be bothered to use the forums search engine).

No one is being paid to fix anything for you. If you want something fixed, learn to do it yourself and quit your bellyaching. Linux is for self starters, if you expect a paid support service go back to Windows and pay their outrageous fees for the priviligge of support on demand. Otherwise *************.

I use kernel 4.14 BTW and there's absolutely nothing wrong with that.

2 Likes

Hello TBG, thanks for your opinion, that exactly what I think, I didn't say that Manjaro Team has to fix something for me, I said that I hope Manjaro Team fix the problem, but not for me, for the community, because I'm not the only one who has the problem And before this update I had no problems, if I have problems after this update, means that is a Manjaro's fault...(but doesn't mean that I'm angry or crying). I'm sorry if I said something wrong. Of course, all problems have solutions, and I fixed a lot of problems for myself. I have 20 years of experience with Linux and I'm Sysadmin and Developer, also for the community. But it's ok, I completely understand your comment. When I see a solution to this problem, I will put it here for everyone to try to help the community. Thanks for your comment :slight_smile:

I'm going to assume this is a language issue. This is not "Manjaro's fault..." this is a kernel issue. Kernel development is in no way Manjaro's responsibility. You can in no way blame this on the Manjaro team.

Yes exactly, I'm investigating was exactly was the issue, if it was the kernel, linux-firmware or pulseaudio ...etc. Of course not, it needs not to be the "Manjaro's Fault". But I have to admit that I'm a little disappointed with this issue because this issue is too weird, it's not annoying I can live whit that issue for a time, but it's a little too hard to identify. But the best solution for me is to install the kernel 4.14 LTS and install the wifi driver, and I can stop to cry :wink:

Update

Temporal solution: Install the kernel 4.14 if you have problems with the jack connector after suspensions and reboots. If you have an Atheros QCA9377 wireless, please check this solution if you have problems:

What I like about you is your condescending tone ...
Stop farting higher than your ass!
Here it is a forum of mutual aid.

"Your last post was 10 months ago, and in the time before that you helped a couple of people solve a problem. I have been a forum member over a year and in that time I've helped hundreds of people solve there problems."

It is true !

But personally I have a life! And Linux is only part of it!
But I think you only exist through the Manjaro forum ...
God has given you a mission? It must not get into your head and stop you from being kind ...

Please guys don't fight in my post :pray: :joy:

The topic of this post is: Headphones jack doesn’t work well after suspension

Thanks :wink:

2 Likes

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