Graphics Driver Issues Likely; Potentially Power Issue

Yes, I will. We tried a lot, but it should be relatively quick to reapply the ones that worked.

yes, but first update the system, since the latest iso is almost 2 months old

Sounds good, I will be sure to! Thanks again for your patience. It is definitely a learning process for me here. Definitely won’t make this mistake again.

1 Like

Alright, and we’re back!

SO:

With all parameters set properly, I’ve discovered that my screen is only locked at 60hz in kernels above 5.15. I can still use 165hz in 5.15, but none higher. I’m not sure if this gives you any ideas.

Back to the most recent issue we were working on: if the nvidia driver is actively selected, the “switch user” button causes the black screen freeze.

Additionally, attempting to switch to nvidia drivers from integrated when beginning in the test account results in the same black screen freeze.

Suspending and waking while nvidia drivers are active causes the black background login screen from either account.

I noticed that the notification that KWindowManager is restarted upon logging back in from the black-background login screen. I’m not sure if this is related or not.

Thanks again!

well thats good news, so you keep using the 5.15 kernel … i suggested the 5.19 kernel only to see if it will help you with the freezes and mousepad not working, since its newer…


ok so the black screen happens only in nvidia mode, in integrated you dont have it when resuming?
did you also applied this :arrow_down:: (it enables power save on nvidia, to reduce battery drain when suspended - of course this has no effect if you are in integrated mode)

if you did it, edit again the file and put a # at the beginning, so that it looks like this:

#options nvidia NVreg_EnableS0ixPowerManagement=1 NVreg_S0ixPowerManagementVideoMemoryThreshold=10000

reboot and test suspending under nvidia in the main user, no need to use the test user any longer, you can delete it…


this notification only happens in nvidia mode?
go to system settings/compositor and uncheck: ‘allow applications to block compositing’; set scale method=smooth; set latency=force smoothest animations; click apply

Alright I adjusted the compositor settings and added a # to the nvidia NReg line.

It appears I was slightly mistaken:

On integrated graphics, I can sign-out of accounts, but when signing in, the Manjaro loading screen freezes at about 25% of the load bar.

On nvidia graphics, the black-screen freeze occurs upon clicking sign out.

I confirmed that this behavior exists the same whether I have the nvidia options commented or not.

The file currently reads:

#options nvidia NVreg_EnableS0ixPowerManagement=1 NVreg_S0ixPowerManagementVideoMemoryThreshold=10000

so ignore the test user, just delete it…

and now when you just log out from the main user - without switching gpus - and signing back you get freeze at about 25% of the load bar?

in main user if you switch from integrated to nvidia → logout → login, does it work without issues?

Alright, I deleted test user.

Yes, on integrated graphics, the loading bar freezes during sign in.

On main user, when I select nvidia in optimus, it signs me out for me in order to reload the graphical environment. When signing back into main user after changing to nvidia, it signs me in no problem.

At this point, if I manually select sign out, I get the frozen black screen during sign out. My RGB peripherals remain powered.

sorry but still not understanding it…
so if you are on integrated and just loging out and loging in back you get stuck?
but when you switch from integrated to nvidia, you can log in normally, but when you just log out from nvidia, without switching, you get stuck logging out?

Precisely!

did you did this on this fresh install? :arrow_up:
if not do it, then install the 5.19 kernel (not the rt one), reboot and switch to it, and try if the freezes happen also there

Yes, I added that line to the file when I installed. I just tested in 5.19 and both freeze scenarios still exist.

and what do you do when the freeze happens, do you reboot?

I hard reboot, yeah. I’ve left it for about 5-10 minutes to see if it progresses or resolves itself but I end up hard rebooting.

so provide logs from the previous boot, where those freezes happened:
journalctl -b-1 -p4 --no-pager
maybe there will be some hint

Oct 09 10:40:11 Quinn-Razer systemd[1341]: plasma-xdg-desktop-portal-kde.service: Main process exited, code=dumped, status=6/ABRT
Oct 09 10:40:11 Quinn-Razer systemd[1341]: plasma-xdg-desktop-portal-kde.service: Failed with result 'core-dump'.
Oct 09 10:40:11 Quinn-Razer systemd[1341]: Failed to start Xdg Desktop Portal For KDE.
Oct 09 10:40:16 Quinn-Razer pulseaudio[1664]: stat('/etc/pulse/default.pa.d'): No such file or directory
Oct 09 10:40:20 Quinn-Razer kernel: kauditd_printk_skb: 21 callbacks suppressed
Oct 09 10:40:23 Quinn-Razer xdg-desktop-por[1354]: Failed to create settings proxy: Error calling StartServiceByName for org.freedesktop.impl.portal.desktop.kde: The connection is closed
Oct 09 10:40:23 Quinn-Razer xdg-desktop-por[1354]: No skeleton to export
Oct 09 10:40:23 Quinn-Razer xdg-desktop-por[1354]: Error while sending AddMatch() message: The connection is closed
Oct 09 10:40:23 Quinn-Razer xdg-desktop-por[1354]: Error while sending AddMatch() message: The connection is closed
Oct 09 10:40:23 Quinn-Razer xdg-desktop-por[1354]: Error while sending AddMatch() message: The connection is closed
Oct 09 10:40:23 Quinn-Razer xdg-desktop-por[1354]: Failed to create file chooser proxy: Error calling StartServiceByName for org.freedesktop.impl.portal.desktop.kde: The connection is closed
Oct 09 10:40:23 Quinn-Razer xdg-desktop-por[1354]: No skeleton to export
Oct 09 10:40:23 Quinn-Razer xdg-desktop-por[1354]: Error while sending AddMatch() message: The connection is closed
Oct 09 10:40:23 Quinn-Razer xdg-desktop-por[1354]: Error while sending AddMatch() message: The connection is closed
Oct 09 10:40:23 Quinn-Razer xdg-desktop-por[1354]: Error while sending AddMatch() message: The connection is closed
Oct 09 10:40:23 Quinn-Razer systemd[1341]: xdg-permission-store.service: Failed with result 'exit-code'.
Oct 09 10:40:23 Quinn-Razer systemd[1341]: xdg-document-portal.service: Failed with result 'exit-code'.
Oct 09 10:40:25 Quinn-Razer kernel: [drm:drm_new_set_master] *ERROR* [nvidia-drm] [GPU ID 0x00000100] Failed to grab modeset ownership
Oct 09 10:40:25 Quinn-Razer kernel: [drm:drm_new_set_master] *ERROR* [nvidia-drm] [GPU ID 0x00000100] Failed to grab modeset ownership
Oct 09 10:40:27 Quinn-Razer systemd[1747]: xdg-user-dirs-update.service: Failed with result 'exit-code'.
Oct 09 10:40:27 Quinn-Razer systemd[1747]: Failed to start Update XDG user dir configuration.
Oct 09 10:40:27 Quinn-Razer xdg-desktop-portal-kde[1804]: This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.
                                                          
                                                          Available platform plugins are: eglfs, linuxfb, minimal, minimalegl, offscreen, vnc, wayland-egl, wayland, wayland-xcomposite-egl, wayland-xcomposite-glx, xcb.
Oct 09 10:40:27 Quinn-Razer systemd-coredump[1810]: [🡕] Process 1804 (xdg-desktop-por) of user 964 dumped core.
                                                    
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                                                    Module libKF5WaylandClient.so.5 with build-id 3bc9e53fdd7340d5d77aa731c529189626b61533
                                                    Module libKF5Notifications.so.5 with build-id b80091b385d6d74d1492928b2c465a0bc6822772
                                                    Module xdg-desktop-portal-kde with build-id 27e57ac12655c1d88c4f219fb1d0fa5d2f87403c
                                                    Stack trace of thread 1804:
                                                    #0  0x00007f058faa249c n/a (libc.so.6 + 0x8849c)
                                                    #1  0x00007f058fa52958 raise (libc.so.6 + 0x38958)
                                                    #2  0x00007f058fa3c53d abort (libc.so.6 + 0x2253d)
                                                    #3  0x00007f059009fede _ZNK14QMessageLogger5fatalEPKcz (libQt5Core.so.5 + 0x9fede)
                                                    #4  0x00007f0590d3caa5 _ZN22QGuiApplicationPrivate25createPlatformIntegrationEv (libQt5Gui.so.5 + 0x13caa5)
                                                    #5  0x00007f0590d3d109 _ZN22QGuiApplicationPrivate21createEventDispatcherEv (libQt5Gui.so.5 + 0x13d109)
                                                    #6  0x00007f05902921ab _ZN23QCoreApplicationPrivate4initEv (libQt5Core.so.5 + 0x2921ab)
                                                    #7  0x00007f0590d3d1b9 _ZN22QGuiApplicationPrivate4initEv (libQt5Gui.so.5 + 0x13d1b9)
                                                    #8  0x00007f0591b75e0e _ZN19QApplicationPrivate4initEv (libQt5Widgets.so.5 + 0x175e0e)
                                                    #9  0x0000559392b560c6 n/a (xdg-desktop-portal-kde + 0x1e0c6)
                                                    #10 0x00007f058fa3d290 n/a (libc.so.6 + 0x23290)
                                                    #11 0x00007f058fa3d34a __libc_start_main (libc.so.6 + 0x2334a)
                                                    #12 0x0000559392b57535 n/a (xdg-desktop-portal-kde + 0x1f535)
                                                    
                                                    Stack trace of thread 1806:
                                                    #0  0x00007f058fb14e5f __poll (libc.so.6 + 0xfae5f)
                                                    #1  0x00007f058e838e2f n/a (libglib-2.0.so.0 + 0xabe2f)
                                                    #2  0x00007f058e7e10d2 g_main_context_iteration (libglib-2.0.so.0 + 0x540d2)
                                                    #3  0x00007f05902d750c _ZN20QEventDispatcherGlib13processEventsE6QFlagsIN10QEventLoop17ProcessEventsFlagEE (libQt5Core.so.5 + 0x2d750c)
                                                    #4  0x00007f059028532c _ZN10QEventLoop4execE6QFlagsINS_17ProcessEventsFlagEE (libQt5Core.so.5 + 0x28532c)
                                                    #5  0x00007f05900e749f _ZN7QThread4execEv (libQt5Core.so.5 + 0xe749f)
                                                    #6  0x00007f0590ba3cba n/a (libQt5DBus.so.5 + 0x23cba)
                                                    #7  0x00007f05900e42ba n/a (libQt5Core.so.5 + 0xe42ba)
                                                    #8  0x00007f058faa074d n/a (libc.so.6 + 0x8674d)
                                                    #9  0x00007f058fb22700 n/a (libc.so.6 + 0x108700)
                                                    ELF object binary architecture: AMD x86-64

you have this, so create this file:
kate /etc/modprobe.d/nvidia-power-management.conf
and add there this line:

options nvidia NVreg_PreserveVideoMemoryAllocations=1 NVreg_TemporaryFilePath=/var/tmp

save the file, run this:
sudo mkinitcpio -P
reboot and test


edit: if it doesnt work try adding this kernel parameter to grub:
kate /etc/default/grub
and in the GRUB_CMDLINE_LINUX_DEFAULT add this:
intel_iommu=on
save the grub, update grub: sudo update-grub, reboot and test

Try the last part if the freezes don’t stop? Or if sudo mkinitcpio -P doesn’t work?

do both options, the nvidia conf and then add the kernel intel parameter…
then reboot and test

Awesome, this worked!

So now just to check, my grub parameters are:

“quiet splash mem_sleep_default=s2idle usb.core.autosuspend=-1 intel_iommu=on udev.log_priority=3 ibt=off button.lid_init_state=open”

Are any of these redundant at this point? I just want to make sure I don’t have any left over that aren’t necessary.