Gnome Speakers not working in HP Victus

Hi folks,

I recently bought a new HP Victus gaming laptop and facing speaker , And Initially speakers were working fine , but suddenly their is no audio from speakers.
Its a dual boot with win11.

inxi -Fazy

System:
  Kernel: 6.9.12-3-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.9-x86_64
    root=UUID=b2e8bf5c-18cd-4c0e-8dfc-21bb65906dee rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3 mem_sleep_default=deep
    intel_idle.max_cstate=3
  Desktop: GNOME v: 46.4 tk: GTK v: 3.24.43 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 46.2 Distro: Manjaro base: Arch Linux
Machine:
  Type: Laptop System: HP product: Victus by HP Gaming Laptop 15-fa0xxx v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: HP model: 8A4F v: 37.55 serial: <superuser required>
    part-nu: A03H1PA#ACJ uuid: <superuser required> UEFI: AMI v: F.26
    date: 03/20/2024
Battery:
  ID-1: BAT0 charge: 30.3 Wh (43.2%) condition: 70.1/70.1 Wh (100.0%)
    volts: 14.8 min: 15.4 model: HP Primary type: Li-ion serial: <filter>
    status: discharging cycles: 17
CPU:
  Info: model: 12th Gen Intel Core i5-12450H bits: 64 type: MST AMCP
    arch: Alder Lake gen: core 12 level: v3 note: check built: 2021+
    process: Intel 7 (10nm ESF) family: 6 model-id: 0x9A (154) stepping: 3
    microcode: 0x433
  Topology: cpus: 1x cores: 8 mt: 4 tpc: 2 st: 4 threads: 12 smt: enabled
    cache: L1: 704 KiB desc: d-4x32 KiB, 4x48 KiB; i-4x32 KiB, 4x64 KiB L2: 7 MiB
    desc: 4x1.2 MiB, 1x2 MiB L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 665 high: 1367 min/max: 400/4400:3300 scaling:
    driver: intel_pstate governor: powersave cores: 1: 400 2: 400 3: 400 4: 1133
    5: 1070 6: 400 7: 1367 8: 1210 9: 400 10: 400 11: 400 12: 400
    bogomips: 59916
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling mitigation: Clear Register File
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB: conditional;
    RSB filling; PBRSB-eIBRS: SW sequence; BHI: BHI_DIS_S
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Alder Lake-P GT1 [UHD Graphics] vendor: Hewlett-Packard
    driver: i915 v: kernel alternate: xe arch: Gen-12.2 process: Intel 10nm
    built: 2021-22+ ports: active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4
    bus-ID: 00:02.0 chip-ID: 8086:46a3 class-ID: 0300
  Device-2: NVIDIA GA107M [GeForce RTX 3050 Mobile] vendor: Hewlett-Packard
    driver: nvidia v: 550.107.02 alternate: nouveau,nvidia_drm non-free: 550.xx+
    status: current (as of 2024-06; EOL~2026-12-xx) arch: Ampere code: GAxxx
    process: TSMC n7 (7nm) built: 2020-2023 pcie: gen: 4 speed: 16 GT/s
    lanes: 8 link-max: lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:25a2
    class-ID: 0300
  Device-3: Luxvisions Innotech HP Wide Vision HD Camera driver: uvcvideo
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-6:2
    chip-ID: 30c9:0069 class-ID: fe01 serial: <filter>
  Display: x11 server: X.org v: 1.21.1.13 with: Xwayland v: 24.1.2
    compositor: gnome-shell driver: X: loaded: modesetting,nvidia
    alternate: fbdev,nouveau,nv,vesa dri: iris gpu: i915 display-ID: :1
    note: <missing: xdpyinfo/xrandr>
  Monitor-1: eDP-1 model: BOE Display 0x094d built: 2020 res: 1920x1080
    dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
    ratio: 16:9 modes: 1920x1080
  API: EGL v: 1.5 hw: drv: intel iris drv: nvidia platforms: device: 0
    drv: nvidia device: 1 drv: iris device: 3 drv: swrast gbm: drv: iris
    surfaceless: drv: nvidia x11: drv: iris inactive: wayland,device-2
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: intel mesa v: 24.1.6-arch1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (ADL GT2)
    device-ID: 8086:46a3 memory: 7.47 GiB unified: yes
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio
    vendor: Hewlett-Packard driver: sof-audio-pci-intel-tgl
    alternate: snd_hda_intel, snd_soc_avs, snd_sof_pci_intel_tgl
    bus-ID: 00:1f.3 chip-ID: 8086:51c8 class-ID: 0401
  Device-2: NVIDIA vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    pcie: gen: 4 speed: 16 GT/s lanes: 8 link-max: lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:2291 class-ID: 0403
  API: ALSA v: k6.9.12-3-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.2.2 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:51f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: 3000 bus-ID: 04:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: eno1 state: down mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: Intel AX211 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-10:3 chip-ID: 8087:0033
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
  Local Storage: total: 476.94 GiB used: 17.25 GiB (3.6%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: WD PC
    SN740 SDDPNQD-512G-2006 size: 476.94 GiB block-size: physical: 512 B
    logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: HPS1 temp: 33.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 175 GiB size: 171.2 GiB (97.83%) used: 17.15 GiB (10.0%)
    fs: ext4 dev: /dev/nvme0n1p6 maj-min: 259:6
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
    used: 102.2 MiB (39.9%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: partition size: 25 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p5 maj-min: 259:5
Sensors:
  System Temperatures: cpu: 36.0 C mobo: N/A
  Fan Speeds (rpm): cpu: 2243 fan-2: 2007
Info:
  Memory: total: 16 GiB note: est. available: 15.29 GiB used: 5.32 GiB (34.8%)
  Processes: 354 Power: uptime: 24m states: freeze,mem,disk suspend:
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 6.09 GiB services: gsd-power,
    power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
    tool: systemctl
  Packages: pm: dpkg pkgs: 0 pm: pacman pkgs: 1198 libs: 324
    tools: gnome-software,pamac pm: flatpak pkgs: 0 Compilers: gcc: 14.2.1
    Shell: Zsh v: 5.9 running-in: gnome-terminal inxi: 3.3.35

1 Like

Hi @crtp, and welcome!

Make sure your Windows is properly shut down, not hibernated, fast startup is disabled and Fast Boot in the BIOS/UEFI is disabled.

Hi @Mirdarthos ,
Fast boot is already off,

But Strangely problem got Solved , I just found that if i do the volume 0 once and then increase the volume speakers start working.

1 Like

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