Fresh installation freezes

Support
1

After running manjaro, the mouse gets stuck while moving. Applications sometimes launch with considerable delay. The reaction to any click takes a few seconds. There were such symptoms already during installation (live cd)

I’ve already tried:
-updating the os and refreshing the mirrors
-running a different kernel (and try: 67, 65)

  • I try install version with standard graphic driver and nividia driver
  • on windows all in work and i dont have freezes

My laptop:

inxi-Fazyc0 
System:
  Kernel: 6.6.10-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc avail: acpi_pm parameters: BOOT_IMAGE=/vmlinuz-6.6-x86_64
    root=UUID=a055a86a-8329-47bd-bec5-084d2cae0596 rw quiet splash apparmor=1
    security=apparmor resume=UUID=a898a151-4e65-4c32-9062-c63991ae2803
    udev.log_priority=3
  Desktop: GNOME v: 45.3 tk: GTK v: 3.24.39 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 45.0.1 Distro: Manjaro Linux
    base: Arch Linux
Machine:
  Type: Laptop System: Dell product: Inspiron 16 Plus 7620 v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Dell model: 07N0MT v: A00 serial: <superuser required> part-nu: 0B3C
    uuid: <superuser required> UEFI: Dell v: 1.17.0 date: 08/29/2023
Battery:
  ID-1: BAT0 charge: 73.7 Wh (87.4%) condition: 84.3/84.3 Wh (100.0%)
    volts: 12.4 min: 11.4 model: BYD DELL M59JH29 type: Li-poly serial: <filter>
    status: discharging
CPU:
  Info: model: 12th Gen Intel Core i7-12700H bits: 64 type: MST AMCP
    arch: Alder Lake gen: core 12 level: v3 note: check built: 2021+
    process: Intel 7 (10nm ESF) family: 6 model-id: 0x9A (154) stepping: 3
    microcode: 0x430
  Topology: cpus: 1x cores: 14 mt: 6 tpc: 2 st: 8 threads: 20 smt: enabled
    cache: L1: 1.2 MiB desc: d-8x32 KiB, 6x48 KiB; i-6x32 KiB, 8x64 KiB
    L2: 11.5 MiB desc: 6x1.2 MiB, 2x2 MiB L3: 24 MiB desc: 1x24 MiB
  Speed (MHz): avg: 406 high: 528 min/max: 400/4600:4700:3500 scaling:
    driver: intel_pstate governor: powersave cores: 1: 400 2: 400 3: 400 4: 400
    5: 528 6: 400 7: 400 8: 400 9: 400 10: 400 11: 400 12: 400 13: 400 14: 400
    15: 400 16: 400 17: 400 18: 400 19: 400 20: 400 bogomips: 107560
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB: conditional,
    RSB filling, PBRSB-eIBRS: SW sequence
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Alder Lake-P GT2 [Iris Xe Graphics] vendor: Dell driver: i915
    v: kernel arch: Gen-12.2 process: Intel 10nm built: 2021-22+ ports:
    active: eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 0000:00:02.0
    chip-ID: 8086:46a6 class-ID: 0300
  Device-2: Microdia Integrated_Webcam_FHD driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-6:3 chip-ID: 0c45:6739
    class-ID: 0e02
  Display: wayland server: X.org v: 1.21.1.10 with: Xwayland v: 23.2.3
    compositor: gnome-shell driver: gpu: i915 display-ID: 0
  Monitor-1: eDP-1 model: AU Optronics 0x9f91 built: 2020 res: 3072x1920
    dpi: 227 gamma: 1.2 size: 344x215mm (13.54x8.46") diag: 406mm (16")
    ratio: 16:10 modes: 3072x1920
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast surfaceless: drv: iris wayland: drv: iris x11:
    drv: iris inactive: gbm
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 23.3.3-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (ADL GT2)
    device-ID: 8086:46a6 memory: 37.95 GiB unified: yes display-ID: :0.0
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: Dell
    driver: sof-audio-pci-intel-tgl
    alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3
    chip-ID: 8086:51c8 class-ID: 0401
  API: ALSA v: k6.6.10-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 0000:00:14.3 chip-ID: 8086:51f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
Bluetooth:
  Device-1: Intel AX211 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-10:4 chip-ID: 8087:0033
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
    v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:467f rev: class-ID: 0104
Drives:
  Local Storage: total: 953.87 GiB used: 10.11 GiB (1.1%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: KIOXIA model: KBG50ZNS1T02 NVMe
    1024GB size: 953.87 GiB block-size: physical: 512 B logical: 512 B
    speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: 11200108
    temp: 30.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 175 GiB size: 171.2 GiB (97.83%) used: 9.52 GiB (5.6%)
    fs: ext4 dev: /dev/nvme0n1p9 maj-min: 259:9
  ID-2: /boot raw-size: 1024 MiB size: 1022 MiB (99.80%)
    used: 494.7 MiB (48.4%) fs: vfat dev: /dev/nvme0n1p6 maj-min: 259:6
  ID-3: /boot/efi raw-size: 1024 MiB size: 1022 MiB (99.80%)
    used: 288 KiB (0.0%) fs: vfat dev: /dev/nvme0n1p5 maj-min: 259:5
  ID-4: /var/log raw-size: 5 GiB size: 4.84 GiB (96.79%)
    used: 112.2 MiB (2.3%) fs: ext4 dev: /dev/nvme0n1p8 maj-min: 259:8
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: partition size: 32 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p7 maj-min: 259:7
Sensors:
  System Temperatures: cpu: 32.0 C mobo: 33.0 C sodimm: SODIMM C
  Fan Speeds (rpm): cpu: 0 case-1: 0
Info:
  Memory: total: 40 GiB note: est. available: 38.87 GiB used: 2.43 GiB (6.3%)
  Processes: 390 Power: uptime: 2m states: freeze,mem,disk suspend: s2idle
    wakeups: 0 hibernate: platform avail: shutdown,reboot,suspend,test_resume
    image: 15.53 GiB daemons: upowerd, power-profiles-daemon, gsd-power
    Init: systemd v: 255 default: graphical tool: systemctl
  Packages: pm: pacman pkgs: 1183 libs: 325 tools: gnome-software,pamac
    pm: flatpak pkgs: 0 Compilers: clang: 16.0.6 gcc: 13.2.1 Shell: Zsh v: 5.9
    running-in: gnome-terminal inxi: 3.3.32
2

Hullo,

This looks weird to me. It could be the way its reported. Just looks a little odd.
(single 40gb ram stick, plus 8gb from the motherboard?)

Your system does not report any nvidia card.
How did you try to install an nvidia driver?

This output is formatted oddly and may be missing some info.

inxi -Fazy

Also here is a general guide for how to post, encode, etc

1 Like
3

please redo your inxi …

format the output using code fence

```
 $ inxi -Fazyc0
bla
```

Result

 $ inxi -Fazyc0
bla
5

In Windows is the same properties

Nazwa urządzenia Dell-i7
Procesor 12th Gen Intel(R) Core™ i7-12700H 2.30 GHz
Zainstalowana pamięć RAM 40,0 GB (dostępne: 39,7 GB)
Identyfikator urządzenia 597ACFFB-EEF8-4CE9-8EF9-F7CF950AA881
Identyfikator produktu 00342-20984-32546-AAOEM
Typ systemu 64-bitowy system operacyjny, procesor x64
Pióro i urządzenia dotykowe Brak obsługi pióra i wprowadzania dotykowego dla tego ekranu

I only try install version with nividia driver.I thought it was the graphics drivers’ fault and I wanted to check if the same would happen after installing the Nvidia version. I know… it didn’t make much sense

I post inxi -Fazy

6

Please use the correct formatting as described above

The amount of RAM is likely 8GB soldered and one 32GB bank - I don’t think this is an issue.

The Intel VMD shouldn’t be enabled as the KIOXIA device is - at least to my knowledge - not a VMD - of course I could be wrong.

So I would check the firmware and disable VMD.

Why would you install nvidia driver when you have no Nvidia card?

If you expect a Nvidia card to be present in the system - you bought it advertised with Nvidia - then you have a serious hardware issue and you should use the vendor’s support channel - yes I sae it is a Dell - not exactly known for their customer care - at least not where I live.

7

I disable RAID but still freezing :frowning:


System:
  Kernel: 6.7.0-0-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc avail: acpi_pm parameters: BOOT_IMAGE=/vmlinuz-6.7-x86_64
    root=UUID=a055a86a-8329-47bd-bec5-084d2cae0596 rw quiet splash apparmor=1
    security=apparmor resume=UUID=a898a151-4e65-4c32-9062-c63991ae2803
    udev.log_priority=3
  Desktop: GNOME v: 45.3 tk: GTK v: 3.24.39 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 45.0.1 Distro: Manjaro
    base: Arch Linux
Machine:
  Type: Laptop System: Dell product: Inspiron 16 Plus 7620 v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Dell model: 07N0MT v: A00 serial: <superuser required> part-nu: 0B3C
    uuid: <superuser required> UEFI: Dell v: 1.17.0 date: 08/29/2023
Battery:
  ID-1: BAT0 charge: 64.8 Wh (76.9%) condition: 84.3/84.3 Wh (100.0%)
    volts: 12.1 min: 11.4 model: BYD DELL M59JH29 type: Li-poly serial: <filter>
    status: discharging
CPU:
  Info: model: 12th Gen Intel Core i7-12700H bits: 64 type: MST AMCP
    arch: Alder Lake gen: core 12 level: v3 note: check built: 2021+
    process: Intel 7 (10nm ESF) family: 6 model-id: 0x9A (154) stepping: 3
    microcode: 0x430
  Topology: cpus: 1x cores: 14 mt: 6 tpc: 2 st: 8 threads: 20 smt: enabled
    cache: L1: 1.2 MiB desc: d-8x32 KiB, 6x48 KiB; i-6x32 KiB, 8x64 KiB
    L2: 11.5 MiB desc: 6x1.2 MiB, 2x2 MiB L3: 24 MiB desc: 1x24 MiB
  Speed (MHz): avg: 443 high: 980 min/max: 400/4600:4700:3500 scaling:
    driver: intel_pstate governor: powersave cores: 1: 400 2: 400 3: 400 4: 400
    5: 400 6: 400 7: 980 8: 400 9: 400 10: 400 11: 400 12: 400 13: 689 14: 400
    15: 400 16: 400 17: 400 18: 400 19: 400 20: 400 bogomips: 107560
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB: conditional,
    RSB filling, PBRSB-eIBRS: SW sequence
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Alder Lake-P GT2 [Iris Xe Graphics] vendor: Dell driver: i915
    v: kernel arch: Gen-12.2 process: Intel 10nm built: 2021-22+ ports:
    active: eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:46a6
    class-ID: 0300
  Device-2: Microdia Integrated_Webcam_FHD driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-6:3 chip-ID: 0c45:6739
    class-ID: 0e02
  Display: wayland server: X.org v: 1.21.1.10 with: Xwayland v: 23.2.3
    compositor: gnome-shell driver: gpu: i915 display-ID: 0
  Monitor-1: eDP-1 model: AU Optronics 0x9f91 built: 2020 res: 3072x1920
    dpi: 227 gamma: 1.2 size: 344x215mm (13.54x8.46") diag: 406mm (16")
    ratio: 16:10 modes: 3072x1920
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast surfaceless: drv: iris wayland: drv: iris x11:
    drv: iris inactive: gbm
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 23.3.3-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (ADL GT2)
    device-ID: 8086:46a6 memory: 37.96 GiB unified: yes display-ID: :0.0
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: Dell
    driver: sof-audio-pci-intel-tgl
    alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
    chip-ID: 8086:51c8 class-ID: 0401
  API: ALSA v: k6.7.0-0-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:51f0 class-ID: 0280
  IF: wlp0s20f3 state: down mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: Intel AX211 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-10:4 chip-ID: 8087:0033
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
  Local Storage: total: 953.87 GiB used: 10.15 GiB (1.1%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: KIOXIA model: KBG50ZNS1T02 NVMe
    1024GB size: 953.87 GiB block-size: physical: 512 B logical: 512 B
    speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: 11200108
    temp: 22.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 175 GiB size: 171.2 GiB (97.83%) used: 9.52 GiB (5.6%)
    fs: ext4 dev: /dev/nvme0n1p9 maj-min: 259:9
  ID-2: /boot raw-size: 1024 MiB size: 1022 MiB (99.80%)
    used: 494.7 MiB (48.4%) fs: vfat dev: /dev/nvme0n1p6 maj-min: 259:6
  ID-3: /boot/efi raw-size: 1024 MiB size: 1022 MiB (99.80%)
    used: 288 KiB (0.0%) fs: vfat dev: /dev/nvme0n1p5 maj-min: 259:5
  ID-4: /var/log raw-size: 5 GiB size: 4.84 GiB (96.79%)
    used: 149.8 MiB (3.0%) fs: ext4 dev: /dev/nvme0n1p8 maj-min: 259:8
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: partition size: 32 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p7 maj-min: 259:7
Sensors:
  System Temperatures: cpu: 30.0 C mobo: 30.0 C sodimm: SODIMM C
  Fan Speeds (rpm): cpu: 0 case-1: 0
Info:
  Memory: total: 40 GiB note: est. available: 38.87 GiB used: 2.48 GiB (6.4%)
  Processes: 367 Power: uptime: 5m states: freeze,mem,disk suspend: s2idle
    wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend, test_resume
    image: 15.54 GiB services: gsd-power, power-profiles-daemon, upowerd
    Init: systemd v: 255 default: graphical tool: systemctl
  Packages: pm: pacman pkgs: 1183 libs: 325 tools: gnome-software,pamac
    pm: flatpak pkgs: 0 Compilers: clang: 16.0.6 gcc: 13.2.1 Shell: Zsh v: 5.9
    running-in: gnome-terminal inxi: 3.3.33

Moderator edit: It’s <pre><code> :wink:

See also: [HowTo] Post command output and file content as formatted text