Freezes when probing system on Clevo N850HK1

UPDATE: Somehow it started working after reinstalling and following guide with the workaround I mention down below. I’m not sure what I did differently, but it works for now.

I have been trying to install Manjaro 17.1.12 GNOME on my laptop and have been unable to do it (at least in a usable way).

Installing it with the free drivers leads to a blank screen after login and being unable to tty or do anything really.

Installing with the nonfree drivers leads to the same problem, but I found a workaround (here) by using the acpi_osi=! acpi_osi=\"Windows 2009\" flag.

So far so good, I’m able to boot into Manjaro and “use it”. However, shutting down freezes the computer, opening settings freezes the computer, running ‘mhwd’ commands hangs the terminal, running ‘inxi’ commands hangs the terminal. How can I solve it?

From a previous Ubuntu 17.10 installation, which I “documented” here, I have a list of my laptop’s specs.

Machine:   Device: laptop System: Notebook product: N85_N87 HJ HJ1 HK1 serial: N/A
           Mobo: Notebook model: N85_N87 HJ HJ1 HK1 serial: N/A
           UEFI: American Megatrends v: 1.05.13 date: 05/08/2017
CPU:       Quad core Intel Core i7-7700HQ (-HT-MCP-) cache: 6144 KB
           clock speeds: max: 3800 MHz 1: 2800 MHz 2: 2800 MHz 3: 2800 MHz
           4: 2800 MHz 5: 2800 MHz 6: 2800 MHz 7: 2800 MHz 8: 2800 MHz
Graphics:  Card-1: Intel Device 591b
           Card-2: NVIDIA GP107M [GeForce GTX 1050 Ti Mobile]
           Display Server: x11 (X.Org 1.19.5 ) drivers: modesetting,nvidia
           Resolution: 1920x1080@60.02hz
           OpenGL: renderer: GeForce GTX 1050 Ti/PCIe/SSE2
           version: 4.5.0 NVIDIA 384.111
Audio:     Card Intel Device a171 driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.13.0-32-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCIE Gigabit Ethernet Controller
           driver: r8169
           Card-2: Intel Wireless 8265 / 8275 driver: iwlwifi

The strangest part is: the live version runs flawlessly.
This is my inxi -SGMxx output in the live version:

System:
  Host: manjaro-gnome Kernel: 4.14.65-1-MANJARO x86_64 bits: 64 
  compiler: gcc v: 8.2.0 Desktop: Gnome 3.28.3 wm: gnome-shell dm: gdm 
  Distro: Manjaro Linux 
Machine:
  Type: Laptop System: Notebook product: N85_N87,HJ,HJ1,HK1 v: N/A 
  serial: <root required> Chassis: type: 10 serial: <root required> 
  Mobo: Notebook model: N85_N87,HJ,HJ1,HK1 serial: <root required> 
  UEFI: American Megatrends v: 1.05.13 date: 05/08/2017 
Graphics:
  Card-1: Intel driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:591b 
  Card-2: NVIDIA GP107M [GeForce GTX 1050 Ti Mobile] driver: N/A 
  bus ID: 01:00.0 chip ID: 10de:1c8c 
  Display: x11 server: N/A driver: N/A compositor: gnome-shell 
  resolution: <xdpyinfo missing> 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2) 
  v: 4.5 Mesa 18.1.6 compat-v: 3.0 direct render: Yes 

This is my mhwd -li output in the live version:

Warning: config '/var/lib/mhwd/db/pci/graphic_drivers/nvidia-304xx/MHWDCONFIG' is invalid!
Warning: No installed PCI configs!
Warning: No installed USB configs!

Glad you got it working, that same information was already on the forums in the tutorial section. I wonder if you had searched here first, just curious to see if you would have found it here faster.

3 Likes

I did search and didn’t find that. Guess my search-fu failed me :frowning:

Thank you!

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