zcyph
28 November 2020 05:38
1
Hi folks,
Putting this one here as I honestly don’t know where it should go and am not sure how to narrow it down, I’m hoping someone here could help point me in the right direction, suggest troubleshooting steps, anything.
The issue pertains to the external monitor I have attached to my laptop, which works perfectly UNTIL certain things take place, such as unplugging and replugging it, or the system resuming from hibernation. Then things take a turn for the worst, where a variety of fun things happen, like the external monitor staying off while the laptop’s screen flashes on and off, or stops being responsive whatsoever, sometimes NetworkManager stops working.
Something I noticed is that if I allow the system to hibernate on its own according to the elapsed time set by Xfce Power Manager, it’s more likely to bug out compared to if I just type systemctl hibernate from the terminal. And when it does bug out, I can sometimes get back to normal with CTRL-ALT-F2 followed by systemctl restart lightdm.
The system is a Lenovo X1 Carbon 5th gen which has the Intel HD 620 running Manjaro (Kernel: 5.9.11-2-MANJARO x86_64) + XFCE 4.14.3 + LightDM 1.30.0.
Have seen a number of threads with similar complaints around the web but haven’t been able to find any solutions. Any tips or suggestions would be greatly appreciated! Thanks in advance!!
Fabby
28 November 2020 20:50
2
Please read this:
When asking questions in the forum, it would be most helpful to all members if you provide some basic information. When you provide info from the terminal, usually from your logs, you have to format it so the content is easy to read. First copy and...
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and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…
An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
When it happens, please do the following:
Reboot
Execute:
journalctl --system --boot=-1 | grep "suspend entry"
journalctl --system --boot=-1 | grep "suspend exit"
If that gives no output, try:
journalctl --system --boot=-1 | grep "Suspending system"
journalctl --system --boot=-1 | grep "System resumed"
have a look at the begin and end time and post the output of:
journalctl --system --boot=0 --since "YYYY-MM-DD HH:MM:SS" --until "YYYY-MM-DD HH:MM:SS"
where obviously --since is the datetime of the suspension start and --until is the datetime of suspension end.
zcyph
29 November 2020 22:36
3
Thank you. Here is “inxi --admin --verbosity=7 --filter --no-host --width”:
System:
Kernel: 5.9.11-2-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.9-x86_64
root=UUID=f9e27b7b-454a-4605-ad18-07d2dc1ed83d rw quiet
cryptdevice=UUID=fa036370-2503-429b-a217-fa08229455d4:luks-fa036370-2503-429b-a217-fa08229455d4
root=/dev/mapper/luks-fa036370-2503-429b-a217-fa08229455d4 apparmor=1
security=apparmor
resume=/dev/mapper/luks-e32ee652-0d71-4978-ac56-2fa0b241af44
udev.log_priority=3
Desktop: Xfce 4.14.3 tk: Gtk 3.24.23 info: xfce4-panel wm: xfwm4
dm: LightDM 1.30.0 Distro: Manjaro Linux
Machine:
Type: Laptop System: LENOVO product: 20HRCTO1WW v: ThinkPad X1 Carbon 5th
serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: LENOVO model: 20HRCTO1WW v: SDK0J40697 WIN serial: <filter>
UEFI: LENOVO v: N1MET45W (1.30 ) date: 02/22/2018
Battery:
ID-1: BAT0 charge: 45.5 Wh condition: 45.5/57.0 Wh (80%) volts: 12.8/11.5
model: SMP 01AV431 type: Li-poly serial: <filter> status: Unknown
cycles: 291
Device-1: hidpp_battery_0 model: Logitech G603 Wireless Gaming Mouse
serial: <filter> charge: 100% (should be ignored) rechargeable: yes
status: Discharging
Memory:
RAM: total: 15.41 GiB used: 5.37 GiB (34.9%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: Dual Core model: Intel Core i7-7500U bits: 64 type: MT MCP
arch: Amber Lake family: 6 model-id: 8E (142) stepping: 9 microcode: DE
L2 cache: 4096 KiB bogomips: 23209
Speed: 800 MHz min/max: 400/3500 MHz Core speeds (MHz): 1: 799 2: 800 3: 800
4: 800
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art
avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid
cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window
hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm lm
mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat
pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts
rdrand rdseed rdtscp rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1
sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt
xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel HD Graphics 620 vendor: Lenovo ThinkPad X1 Carbon 5th Gen
driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:5916
Device-2: IMC Networks SunplusIT Integrated Camera type: USB
driver: uvcvideo bus ID: 1-8:5 chip ID: 13d3:5682
Display: x11 server: X.Org 1.20.9 driver: intel unloaded: modesetting
alternate: fbdev,vesa display ID: :0.0 screens: 1
Screen-1: 0 s-res: 6400x2160 s-dpi: 96 s-size: 1693x572mm (66.7x22.5")
s-diag: 1787mm (70.4")
Monitor-1: eDP1 res: 2560x1440 hz: 60 dpi: 210 size: 310x170mm (12.2x6.7")
diag: 354mm (13.9")
Monitor-2: DP2 res: 3840x2160 hz: 60 dpi: 137 size: 710x400mm (28.0x15.7")
diag: 815mm (32.1")
OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.2.3
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio
vendor: Lenovo ThinkPad X1 Carbon 5th Gen driver: snd_hda_intel v: kernel
alternate: snd_soc_skl bus ID: 00:1f.3 chip ID: 8086:9d71
Sound Server: ALSA v: k5.9.11-2-MANJARO
Network:
Device-1: Intel Ethernet I219-V vendor: Lenovo ThinkPad X1 Carbon 5th Gen
driver: e1000e v: kernel port: efa0 bus ID: 00:1f.6 chip ID: 8086:15d8
IF: enp0s31f6 state: down mac: <filter>
Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: efa0
bus ID: 04:00.0 chip ID: 8086:24fd
IF: wlp4s0 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
IF-ID-1: wwp0s20f0u6i12 state: down mac: <filter>
WAN IP: <filter>
Drives:
Local Storage: total: 1.86 TiB used: 550.18 GiB (28.8%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 vendor: A-Data model: SX8200PNP size: 1.86 TiB
block size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4
serial: <filter> rev: SS0411BB scheme: GPT
Message: No Optical or Floppy data was found.
RAID:
Message: No RAID data was found.
Partition:
ID-1: / raw size: 1.85 TiB size: 1.82 TiB (98.38%) used: 548.83 GiB (29.5%)
fs: ext4 dev: /dev/dm-0 label: N/A
uuid: f9e27b7b-454a-4605-ad18-07d2dc1ed83d
ID-2: /boot/efi raw size: 300.0 MiB size: 299.4 MiB (99.80%)
used: 480 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 label: N/A uuid: 275B-758C
Swap:
Kernel: swappiness: 60 (default) cache pressure: 100 (default)
ID-1: swap-1 type: partition size: 16.94 GiB used: 1.35 GiB (8.0%)
priority: -2 dev: /dev/dm-1 label: N/A
uuid: 1c3367f7-41dd-42fa-930b-871f887515ef
Unmounted:
ID-1: /dev/nvme0n1p2 size: 1.85 TiB fs: crypto_luks label: N/A
uuid: fa036370-2503-429b-a217-fa08229455d4
ID-2: /dev/nvme0n1p3 size: 16.95 GiB fs: crypto_luks label: N/A
uuid: e32ee652-0d71-4978-ac56-2fa0b241af44
USB:
Hub: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0 speed: 480 Mb/s
chip ID: 1d6b:0002
Device-1: 1-1:2 info: Logitech USB Receiver type: Keyboard,Mouse,HID
driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
chip ID: 046d:c539
Device-2: 1-6:3 info: Sierra Wireless EM7455 type: Communication,CDC-Data
driver: cdc_mbim interfaces: 2 rev: 2.0 speed: 480 Mb/s chip ID: 1199:9079
serial: <filter>
Device-3: 1-7:4 info: Intel Bluetooth wireless interface type: Bluetooth
driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s chip ID: 8087:0a2b
Device-4: 1-8:5 info: IMC Networks SunplusIT Integrated Camera type: Video
driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s chip ID: 13d3:5682
Device-5: 1-9:6 info: Validity Sensors type: <vendor specific> driver: N/A
interfaces: 1 rev: 2.0 speed: 12 Mb/s chip ID: 138a:0097 serial: <filter>
Hub: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.0 speed: 5 Gb/s
chip ID: 1d6b:0003
Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 speed: 480 Mb/s
chip ID: 1d6b:0002
Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip ID: 1d6b:0003
Sensors:
System Temperatures: cpu: 56.5 C mobo: N/A
Fan Speeds (RPM): cpu: 4096
Info:
Processes: 251 Uptime: 1d 4h 07m Init: systemd v: 246 Compilers: gcc: 10.2.0
clang: 11.0.0 Packages: pacman: 1219 lib: 338 flatpak: 0 Shell: Bash
v: 5.0.18 running in: xfce4-terminal inxi: 3.1.08
zcyph
29 November 2020 22:37
4
I will try to reproduce the problem and and see what journalctl shows. Thanks!
Edit: first two had no output. The second two showed the suspend/resume events, no entries shown by the last:
Nov 29 15:43:56 marcx1 systemd-sleep[33979]: Suspending system...
Nov 29 15:46:00 marcx1 systemd-sleep[33979]: System resumed.
-- Logs begin at Thu 2020-11-26 20:32:00 MST, end at Sun 2020-11-29 15:48:22 MST. --
-- No entries --
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