Every second time now I reopen my laptop after closing the lid it's stuck on login screen

[Arahan666]

Hello @all.

My problem is (like mentioned in the title) that now nearly every second time I’m reopening my laptop it get stuck on login screen. The only thing that helps than is a hard shut down (pressing switch off button for a few seconds). You have any ideas how I can change this?

My system is:

inxi --admin --verbosity=7 --filter --no-host --width            ✔ 
System:
  Kernel: 5.10.109-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64
    root=UUID=625f4b33-ac6a-4654-9bf3-81da94eb2abf rw quiet
    cryptdevice=UUID=8bf83057-cf0e-4947-9daa-de03c9889dbc:luks-8bf83057-cf0e-4947-9daa-de03c9889dbc
    root=/dev/mapper/luks-8bf83057-cf0e-4947-9daa-de03c9889dbc splash
    apparmor=1 security=apparmor
    resume=/dev/mapper/luks-dc458d6a-a162-4c75-8b8f-2224da70dc7e
    udev.log_priority=3
  Desktop: GNOME v: 41.5 tk: GTK v: 3.24.33 wm: gnome-shell dm: GDM v: 41.3
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Acer product: Aspire E5-575G v: V1.03
    serial: <superuser required>
  Mobo: Acer model: Ironman_SK v: V1.03 serial: <superuser required>
    UEFI: Insyde v: 1.03 date: 03/21/2016
Battery:
  ID-1: BAT1 charge: 15.8 Wh (50.3%) condition: 31.4/62.2 Wh (50.5%)
    volts: 12.7 min: 11.1 model: PANASONIC AS16B5J type: Li-ion serial: <filter>
    status: charging
Memory:
  RAM: total: 15.51 GiB used: 2.31 GiB (14.9%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i5-6200U bits: 64 type: MT MCP arch: Skylake
    family: 6 model-id: 0x4E (78) stepping: 3 microcode: 0xEC
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 761 high: 1202 min/max: 400/2800 scaling:
    driver: intel_pstate governor: powersave cores: 1: 1202 2: 842 3: 500 4: 500
    bogomips: 19204
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt
    cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
    epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr
    ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid
    invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr
    nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln
    pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep smap
    smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow
    tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave
    xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
    mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Acer Incorporated ALI
    driver: i915 v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1
    bus-ID: 00:02.0 chip-ID: 8086:1916 class-ID: 0300
  Device-2: NVIDIA GM107M [GeForce GTX 950M] vendor: Acer Incorporated ALI
    driver: nvidia v: 510.60.02 alternate: nouveau,nvidia_drm pcie: gen: 1
    speed: 2.5 GT/s lanes: 4 link-max: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 01:00.0 chip-ID: 10de:139a class-ID: 0302
  Device-3: Chicony HD WebCam type: USB driver: uvcvideo bus-ID: 1-7:3
    chip-ID: 04f2:b573 class-ID: 0e02
  Display: x11 server: X.org v: 1.21.1.3 with: Xwayland v: 22.1.1
    compositor: gnome-shell driver: X: loaded: modesetting,nvidia
    alternate: fbdev,nouveau,nv,vesa gpu: i915 display-ID: :1 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
  Monitor-1: eDP-1 model: AU Optronics 0x38ed built: 2015 res: 1920x1080
    hz: 60 dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
    ratio: 16:9 modes: 1920x1080
  OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 21.3.8
    direct render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI
    driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3
    chip-ID: 8086:9d70 class-ID: 0403
  Sound Server-1: ALSA v: k5.10.109-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.49 running: yes
Network:
  Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
    vendor: Lite-On driver: ath10k_pci v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 bus-ID: 03:00.0 chip-ID: 168c:0042 class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Acer Incorporated ALI Aspire E5-575G driver: r8169 v: kernel pcie:
    gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 04:00.1
    chip-ID: 10ec:8168 class-ID: 0200
  IF: enp4s0f1 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Lite-On Qualcomm Atheros QCA9377 Bluetooth type: USB driver: btusb
    v: 0.8 bus-ID: 1-5:2 chip-ID: 04ca:3015 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Logical:
  Message: No logical block device data found.
  Device-1: luks-8bf83057-cf0e-4947-9daa-de03c9889dbc maj-min: 254:0
    type: LUKS dm: dm-0 size: 448.41 GiB
  Components:
  p-1: sda2 maj-min: 8:2 size: 448.41 GiB
  Device-2: luks-dc458d6a-a162-4c75-8b8f-2224da70dc7e maj-min: 254:1
    type: LUKS dm: dm-1 size: 17.05 GiB
  Components:
  p-1: sda3 maj-min: 8:3 size: 17.05 GiB
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 465.76 GiB used: 284.01 GiB (61.0%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Crucial model: CT500MX500SSD1
    size: 465.76 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 023 scheme: GPT
  Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVDRAM GUE1N rev: 1.00
    dev-links: cdrom
  Features: speed: 24 multisession: yes audio: yes dvd: yes
    rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
  ID-1: / raw-size: 448.41 GiB size: 440.3 GiB (98.19%)
    used: 284.01 GiB (64.5%) fs: ext4 dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-8bf83057-cf0e-4947-9daa-de03c9889dbc label: N/A
    uuid: 625f4b33-ac6a-4654-9bf3-81da94eb2abf
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 440 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: NO_LABEL
    uuid: D531-F49B
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 17.05 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/dm-1 maj-min: 254:1
    mapped: luks-dc458d6a-a162-4c75-8b8f-2224da70dc7e label: swap
    uuid: 4b992b47-c7fd-4fa1-b341-3058e8e65a24
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-5:2 info: Lite-On Qualcomm Atheros QCA9377 Bluetooth
    type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 04ca:3015 class-ID: e001
  Device-2: 1-7:3 info: Chicony HD WebCam type: Video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 04f2:b573
    class-ID: 0e02
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 42.0 C pch: 40.5 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 258 Uptime: 16m wakeups: 1 Init: systemd v: 250 tool: systemctl
  Compilers: gcc: 11.2.0 clang: 13.0.1 Packages: 1477 pacman: 1447 lib: 489
  flatpak: 17 snap: 13 Shell: Zsh v: 5.8.1 running-in: gnome-terminal
  inxi: 3.3.15

[Mirdarthos]

Hi @Arahan666,

I have also been “lectured” about this, but one shouldn’t do that to a computer/laptop. (Well, a laptop is a kind of computer, so yeah…)

Instead, rather look here, and go with this:

[HowTo] reboot / turn off your frozen computer: REISUB/REISUO

Difficulty: ★★☆☆☆ This tutorial was created because people are using a hard power off during freezes, so this will teach you how to turn off your computer when everything is frozen using softer means. So whenever you see someone saying they had to “Power Off” or “Hard Reset” their system without doing a REISUB, please send them here! If you’re reading this in response to a question, please click the green link above this text to bring you to the full unabridged text of the tutorial…

---

We can look in the logs if there are any clues as to the cause of this behavior. Run the following on a successful boot, right after the problem:

journalctl --boot=-1 --priority=3 

That should give you all errors from the previous boot.

[Riquez]

When you say “stuck on login screen” do you mean you can enter your password & press return, but there is a spinning icon & nothing happens? If this is what happens, then you can press ESC & try again to login.

[Arahan666]

No it means that it freezes. I can do nothing any more. Also the mouse doesn’t show up.

That is where I know if it’s freezed or not: If the mouse shows itself and the time is setting right, than it is not freezed. If not…

[Mirdarthos]

Try the tutorial I linked to:

[HowTo] reboot / turn off your frozen computer: REISUB/REISUO

Difficulty: ★★☆☆☆ This tutorial was created because people are using a hard power off during freezes, so this will teach you how to turn off your computer when everything is frozen using softer means. So whenever you see someone saying they had to “Power Off” or “Hard Reset” their system without doing a REISUB, please send them here! If you’re reading this in response to a question, please click the green link above this text to bring you to the full unabridged text of the tutorial…

REISUB/REISUO is specifically for a situation like this. And note: in the tutorial it is explained that the process doesn’t give any feedback. So if that’s the case, don’t worry.

[Arahan666]

I ‘solved’ the problem now. The trick for me was to not just close the lid, but hit the standby button. Wait a few seconds (the screen goes blach than it flickers once and than it is really in standby i think). Most of the times now when I open it, it doesn’t crash.

Thanks for my help and finding things out.