Every second time now I reopen my laptop after closing the lid it's stuck on login screen

Hello @all.

My problem is (like mentioned in the title) that now nearly every second time I’m reopening my laptop it get stuck on login screen. The only thing that helps than is a hard shut down (pressing switch off button for a few seconds). You have any ideas how I can change this?

My system is:

inxi --admin --verbosity=7 --filter --no-host --width            ✔ 
System:
  Kernel: 5.10.109-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64
    root=UUID=625f4b33-ac6a-4654-9bf3-81da94eb2abf rw quiet
    cryptdevice=UUID=8bf83057-cf0e-4947-9daa-de03c9889dbc:luks-8bf83057-cf0e-4947-9daa-de03c9889dbc
    root=/dev/mapper/luks-8bf83057-cf0e-4947-9daa-de03c9889dbc splash
    apparmor=1 security=apparmor
    resume=/dev/mapper/luks-dc458d6a-a162-4c75-8b8f-2224da70dc7e
    udev.log_priority=3
  Desktop: GNOME v: 41.5 tk: GTK v: 3.24.33 wm: gnome-shell dm: GDM v: 41.3
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Acer product: Aspire E5-575G v: V1.03
    serial: <superuser required>
  Mobo: Acer model: Ironman_SK v: V1.03 serial: <superuser required>
    UEFI: Insyde v: 1.03 date: 03/21/2016
Battery:
  ID-1: BAT1 charge: 15.8 Wh (50.3%) condition: 31.4/62.2 Wh (50.5%)
    volts: 12.7 min: 11.1 model: PANASONIC AS16B5J type: Li-ion serial: <filter>
    status: charging
Memory:
  RAM: total: 15.51 GiB used: 2.31 GiB (14.9%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i5-6200U bits: 64 type: MT MCP arch: Skylake
    family: 6 model-id: 0x4E (78) stepping: 3 microcode: 0xEC
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 761 high: 1202 min/max: 400/2800 scaling:
    driver: intel_pstate governor: powersave cores: 1: 1202 2: 842 3: 500 4: 500
    bogomips: 19204
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt
    cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
    epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr
    ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid
    invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr
    nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln
    pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep smap
    smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow
    tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave
    xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
    mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Acer Incorporated ALI
    driver: i915 v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1
    bus-ID: 00:02.0 chip-ID: 8086:1916 class-ID: 0300
  Device-2: NVIDIA GM107M [GeForce GTX 950M] vendor: Acer Incorporated ALI
    driver: nvidia v: 510.60.02 alternate: nouveau,nvidia_drm pcie: gen: 1
    speed: 2.5 GT/s lanes: 4 link-max: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 01:00.0 chip-ID: 10de:139a class-ID: 0302
  Device-3: Chicony HD WebCam type: USB driver: uvcvideo bus-ID: 1-7:3
    chip-ID: 04f2:b573 class-ID: 0e02
  Display: x11 server: X.org v: 1.21.1.3 with: Xwayland v: 22.1.1
    compositor: gnome-shell driver: X: loaded: modesetting,nvidia
    alternate: fbdev,nouveau,nv,vesa gpu: i915 display-ID: :1 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
  Monitor-1: eDP-1 model: AU Optronics 0x38ed built: 2015 res: 1920x1080
    hz: 60 dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
    ratio: 16:9 modes: 1920x1080
  OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 21.3.8
    direct render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI
    driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3
    chip-ID: 8086:9d70 class-ID: 0403
  Sound Server-1: ALSA v: k5.10.109-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.49 running: yes
Network:
  Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
    vendor: Lite-On driver: ath10k_pci v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 bus-ID: 03:00.0 chip-ID: 168c:0042 class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Acer Incorporated ALI Aspire E5-575G driver: r8169 v: kernel pcie:
    gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 04:00.1
    chip-ID: 10ec:8168 class-ID: 0200
  IF: enp4s0f1 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Lite-On Qualcomm Atheros QCA9377 Bluetooth type: USB driver: btusb
    v: 0.8 bus-ID: 1-5:2 chip-ID: 04ca:3015 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Logical:
  Message: No logical block device data found.
  Device-1: luks-8bf83057-cf0e-4947-9daa-de03c9889dbc maj-min: 254:0
    type: LUKS dm: dm-0 size: 448.41 GiB
  Components:
  p-1: sda2 maj-min: 8:2 size: 448.41 GiB
  Device-2: luks-dc458d6a-a162-4c75-8b8f-2224da70dc7e maj-min: 254:1
    type: LUKS dm: dm-1 size: 17.05 GiB
  Components:
  p-1: sda3 maj-min: 8:3 size: 17.05 GiB
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 465.76 GiB used: 284.01 GiB (61.0%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Crucial model: CT500MX500SSD1
    size: 465.76 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 023 scheme: GPT
  Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVDRAM GUE1N rev: 1.00
    dev-links: cdrom
  Features: speed: 24 multisession: yes audio: yes dvd: yes
    rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
  ID-1: / raw-size: 448.41 GiB size: 440.3 GiB (98.19%)
    used: 284.01 GiB (64.5%) fs: ext4 dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-8bf83057-cf0e-4947-9daa-de03c9889dbc label: N/A
    uuid: 625f4b33-ac6a-4654-9bf3-81da94eb2abf
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 440 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: NO_LABEL
    uuid: D531-F49B
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 17.05 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/dm-1 maj-min: 254:1
    mapped: luks-dc458d6a-a162-4c75-8b8f-2224da70dc7e label: swap
    uuid: 4b992b47-c7fd-4fa1-b341-3058e8e65a24
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-5:2 info: Lite-On Qualcomm Atheros QCA9377 Bluetooth
    type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 04ca:3015 class-ID: e001
  Device-2: 1-7:3 info: Chicony HD WebCam type: Video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 04f2:b573
    class-ID: 0e02
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 42.0 C pch: 40.5 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 258 Uptime: 16m wakeups: 1 Init: systemd v: 250 tool: systemctl
  Compilers: gcc: 11.2.0 clang: 13.0.1 Packages: 1477 pacman: 1447 lib: 489
  flatpak: 17 snap: 13 Shell: Zsh v: 5.8.1 running-in: gnome-terminal
  inxi: 3.3.15

Hi @Arahan666,

I have also been “lectured” about this, but one shouldn’t do that to a computer/laptop. (Well, a laptop is a kind of computer, so yeah…)

Instead, rather look here, and go with this:


We can look in the logs if there are any clues as to the cause of this behavior. Run the following on a successful boot, right after the problem:

journalctl --boot=-1 --priority=3 

That should give you all errors from the previous boot.

When you say “stuck on login screen” do you mean you can enter your password & press return, but there is a spinning icon & nothing happens? If this is what happens, then you can press ESC & try again to login.

No it means that it freezes. I can do nothing any more. Also the mouse doesn’t show up.

That is where I know if it’s freezed or not: If the mouse shows itself and the time is setting right, than it is not freezed. If not…

Try the tutorial I linked to:

REISUB/REISUO is specifically for a situation like this. And note: in the tutorial it is explained that the process doesn’t give any feedback. So if that’s the case, don’t worry.

I ‘solved’ the problem now. The trick for me was to not just close the lid, but hit the standby button. Wait a few seconds (the screen goes blach than it flickers once and than it is really in standby i think). Most of the times now when I open it, it doesn’t crash.

Thanks for my help and finding things out.

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