i recently installed manjaro kde on my laptop (asus x541uvk)
and the system keeps crashing randomly i updated my bios to 308 but it didn’t fix it,
so when the crash happens i’m just not doing anything intensive, and even when no apps are even open, and then i can just move the mouse but i cant click on anything or hover to see the tooltips, and the keyboard won’t work either, and i just have to hard shutdown the system by pressing down the power button for 5s,
now the only thing i can do is pressing ctrl + alt + F2 , to enter the shell area and then i can enter user and pass to run commands,
here’s my system info:
and i tried the "journalctl --system --boot=-1 --priority=5 | tail --lines=50 " command to investigate the crash reason from the last boot but haven’t found anything —>>
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
Jan 11 21:51:14 manjaro-x541uvk kernel: pcieport 0000:00:1c.5: [ 0] RxErr (First)
here is my system info:
BIOS Information
Vendor: American Megatrends Inc.
Version: X541UVK.308
Release Date: 01/30/2018
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 8 MB
System Information
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: X541UVK
Version: 1.0
Serial Number: J2N0CX10778108C
UUID: 304e324a-5843-3031-3737-383130384341
Wake-up Type: Power Switch
SKU Number:
Family: X
Base Board Information
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: X541UVK
Version: 1.0
Serial Number: QCCXKF17F80800110
Asset Tag: ATN12345678901234567
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: MIDDLE
Type: Motherboard
Chassis Information
Manufacturer: ASUSTeK COMPUTER INC.
Type: Notebook
Lock: Present
Version: 1.0
Serial Number: J2N0CX10778108C
Asset Tag: No Asset Tag
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x00000000
Height: Unspecified
Number Of Power Cords: 1
Contained Elements: 0
SKU Number: NA
System Boot Information
Status: No errors detected
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 64 GB
Number Of Devices: 4
Memory Device
Total Width: 64 bits
Data Width: 64 bits
Size: 4 GB
Form Factor: SODIMM
Set: None
Locator: ChannelA-DIMM0
Bank Locator: BANK 0
Type: DDR4
Type Detail: Synchronous
Speed: 2400 MT/s
Manufacturer: Micron
Serial Number: 00000000
Asset Tag: 9876543210
Part Number: 8ATF51264HZ-2G3B1
Rank: 1
Configured Memory Speed: 2133 MT/s
Minimum Voltage: 1.2 V
Maximum Voltage: 1.2 V
Configured Voltage: 1.2 V
Memory Device
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: Unknown
Set: None
Locator: ChannelA-DIMM1
Bank Locator: BANK 1
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Memory Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown
Memory Device
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: Unknown
Set: None
Locator: ChannelB-DIMM0
Bank Locator: BANK 2
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Memory Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown
Memory Device
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: Unknown
Set: None
Locator: ChannelB-DIMM1
Bank Locator: BANK 3
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Memory Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x000FFFFFFFF
Range Size: 4 GB
Partition Width: 1
Cache Information
Socket Designation: L1 Cache
Configuration: Enabled, Not Socketed, Level 1
Operational Mode: Write Back
Location: Internal
Installed Size: 128 kB
Maximum Size: 128 kB
Supported SRAM Types:
Synchronous
Installed SRAM Type: Synchronous
Speed: Unknown
Error Correction Type: Parity
System Type: Unified
Associativity: 8-way Set-associative
Cache Information
Socket Designation: L2 Cache
Configuration: Enabled, Not Socketed, Level 2
Operational Mode: Write Back
Location: Internal
Installed Size: 512 kB
Maximum Size: 512 kB
Supported SRAM Types:
Synchronous
Installed SRAM Type: Synchronous
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Unified
Associativity: 4-way Set-associative
Cache Information
Socket Designation: L3 Cache
Configuration: Enabled, Not Socketed, Level 3
Operational Mode: Write Back
Location: Internal
Installed Size: 3 MB
Maximum Size: 3 MB
Supported SRAM Types:
Synchronous
Installed SRAM Type: Synchronous
Speed: Unknown
Error Correction Type: Multi-bit ECC
System Type: Unified
Associativity: 12-way Set-associative
Processor Information
Socket Designation: U3E1
Type: Central Processor
Family: Core i3
Manufacturer: Intel(R) Corporation
ID: E9 06 08 00 FF FB EB BF
Signature: Type 0, Family 6, Model 142, Stepping 9
Flags:
FPU (Floating-point unit on-chip)
VME (Virtual mode extension)
DE (Debugging extension)
PSE (Page size extension)
TSC (Time stamp counter)
MSR (Model specific registers)
PAE (Physical address extension)
MCE (Machine check exception)
CX8 (CMPXCHG8 instruction supported)
APIC (On-chip APIC hardware supported)
SEP (Fast system call)
MTRR (Memory type range registers)
PGE (Page global enable)
MCA (Machine check architecture)
CMOV (Conditional move instruction supported)
PAT (Page attribute table)
PSE-36 (36-bit page size extension)
CLFSH (CLFLUSH instruction supported)
DS (Debug store)
ACPI (ACPI supported)
MMX (MMX technology supported)
FXSR (FXSAVE and FXSTOR instructions supported)
SSE (Streaming SIMD extensions)
SSE2 (Streaming SIMD extensions 2)
SS (Self-snoop)
HTT (Multi-threading)
TM (Thermal monitor supported)
PBE (Pending break enabled)
Version: Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz
Voltage: 0.8 V
External Clock: 100 MHz
Max Speed: 8300 MHz
Current Speed: 2300 MHz
Status: Populated, Enabled
Upgrade: Other
Serial Number: To Be Filled By O.E.M.
Asset Tag: To Be Filled By O.E.M.
Part Number: To Be Filled By O.E.M.
Core Count: 2
Core Enabled: 2
Thread Count: 4
Characteristics:
64-bit capable
Multi-Core
Hardware Thread
Execute Protection
Enhanced Virtualization
Power/Performance Control
On Board Device 1 Information
Type: Video
Status: Enabled
Description: VGA
On Board Device 2 Information
Type: Ethernet
Status: Enabled
Description: GLAN
On Board Device 3 Information
Type: Ethernet
Status: Enabled
Description: WLAN
On Board Device 4 Information
Type: Sound
Status: Enabled
Description: Audio CODEC
On Board Device 5 Information
Type: SATA Controller
Status: Enabled
Description: SATA Controller
On Board Device 6 Information
Type: Other
Status: Enabled
Description: USB 2.0 Controller
On Board Device 7 Information
Type: Other
Status: Enabled
Description: USB 3.0 Controller
On Board Device 8 Information
Type: Other
Status: Enabled
Description: SMBus Controller
On Board Device 9 Information
Type: Other
Status: Enabled
Description: Card Reader
On Board Device 10 Information
Type: Other
Status: Enabled
Description: Cmos Camera
On Board Device 11 Information
Type: Other
Status: Enabled
Description: Bluetooth
OEM Strings
String 1: kPJ-+7X7+EfTa
String 2: jTyRUBSNi7Ydf
String 3: fCrOzJ6x1i-eh
String 4:
String 5: 90NB0CG1-M20470
System Configuration Options
Option 1: SMI:00B26C
Option 2: DSN:
Option 3: DSN:
Option 4: DSN:
Memory Device Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x000FFFFFFFF
Range Size: 4 GB
Partition Row Position: Unknown
Group Associations
Name: Firmware Version Info
Items: 5
0x002A (OEM-specific)
0x002B (OEM-specific)
0x002C (OEM-specific)
0x002D (OEM-specific)
0x002E (OEM-specific)
BIOS Language Information
Language Description Format: Long
Installable Languages: 1
en|US|iso8859-1
Currently Installed Language: en|US|iso8859-1
Group Associations
Name: $MEI
Items: 1
0x0000 (OEM-specific)