Suddenly during using laptop, the mouse and keyboard that are connected to a USB HUB stopped working. When i reconnect physically, the mouse just shortly blink. I tried following https://askubuntu.com/a/178061 but had no effect. Mouse connected directly to the port works OK. I do not know why the hub would be overloaded, i keep only mouse or only keyboard connected, but still do not work. dmesg shows:
[22129.856142] usb 2-5: Product: USB2.0 Hub
[22129.856143] usb 2-5: Manufacturer: GenesysLogic
[22129.856999] hub 2-5:1.0: USB hub found
[22129.857370] hub 2-5:1.0: 4 ports detected
[22130.143268] usb 2-5.2: new full-speed USB device number 111 using xhci_hcd
[22130.217757] usb 2-5.2: Device not responding to setup address.
[22130.443601] usb 2-5.2: device descriptor read/all, error -32
[22130.516598] usb 2-5.2: new full-speed USB device number 112 using xhci_hcd
[22130.599951] usb 2-5.2: Device not responding to setup address.
[22130.825784] usb 2-5.2: device descriptor read/all, error -32
[22130.826000] usb 2-5-port2: attempt power cycle
[22131.429932] usb 2-5.2: new full-speed USB device number 113 using xhci_hcd
[22131.432383] usb 2-5.2: Device not responding to setup address.
[22131.657360] usb 2-5.2: device descriptor read/8, error -32
[22131.783566] usb 2-5.2: device descriptor read/8, error -32
I have clicked to suspend laptop, disconnected the hub. Then next day resume with hub and its peripherals disconnected. I connected hub, seen:
[25192.593825] usb 2-5: new high-speed USB device number 8 using xhci_hcd
[25192.736690] usb 2-5: New USB device found, idVendor=05e3, idProduct=0610, bcdDevice=92.24
[25192.736692] usb 2-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[25192.736694] usb 2-5: Product: USB2.0 Hub
[25192.736695] usb 2-5: Manufacturer: GenesysLogic
[25192.738407] hub 2-5:1.0: USB hub found
[25192.738790] hub 2-5:1.0: 4 ports detected
then after a few seconds connected peripherals (mouse, keyb.) and these working again… Though ideas on how to further discover the cause and what to try once it happen again are very welcome. Thank you in advance.
Again, when i reconnected the USB hub with the mouse and keyboard back to the USB extension cable that is connected to the PC, it just blink the mouse for the moment and computer does not react on these devices, so i have to reconnect mouse and keyboard directly to USB ports on the computer.
I reconnected the hub like this numerous times since computer restart, but it happen on like 4th reconnect.
(journalctl, new to old):
usb 2-5-port1: unable to enumerate USB device
usb 2-5.1: device not accepting address 54, error -71
usb 2-5.1: Device not responding to setup address.
usb 2-5: USB disconnect, device number 50
usb 2-5.1: Device not responding to setup address.
usb 2-5.1: new full-speed USB device number 54 using xhci_hcd
usb 2-5.1: device descriptor read/8, error -32
usb 2-5.1: device descriptor read/8, error -32
usb 2-5.1: Device not responding to setup address.
usb 2-5.1: new full-speed USB device number 53 using xhci_hcd
usb 2-5-port1: attempt power cycle
usb 2-5.1: device descriptor read/all, error -32
usb 2-5.1: Device not responding to setup address.
usb 2-5.1: new full-speed USB device number 52 using xhci_hcd
usb 2-5.1: device descriptor read/all, error -32
usb 2-5.1: Device not responding to setup address.
usb 2-5.1: new full-speed USB device number 51 using xhci_hcd
upowerd[1361]: treating change event as add on /sys/devices/pci0000:00/0000:00:14.0/usb2/2-5
hub 2-5:1.0: 4 ports detected
hub 2-5:1.0: USB hub found
usb 2-5: Manufacturer: GenesysLogic
usb 2-5: Product: USB2.0 Hub
usb 2-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
usb 2-5: New USB device found, idVendor=05e3, idProduct=0610, bcdDevice=92.24
usb 2-5: new high-speed USB device number 50 using xhci_hcd
usb 2-5: USB disconnect, device number 41
// one day later (suspend/unsuspend) i see hub is again being recognized and works, I am looking for the solution.
I’m quite possibly wrong, but from what symptoms you describe, it sounds like the USB hub is faulty. Erratically. Much like my brain.
Anyway, to test this you’ll need to compare it to another one, and if the other one works correctly, then yours is faulty. If, however, they both do the same then I’m afraid someone else’ll have to help, because I don’t have the foggiest idea.
When i have connected mouse via usb hub. my usb external drive (connected directly to pc via different usb port) stopped reading and writing. It happen for both hubs that i have tried. But when connected mouse directly to same port instead of hub then it works ok.
I will wait if someone knows how to proceed.