When rebooting after update my PC gets stuck on the vendor logo

System:
  Kernel: 5.16.20-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.16-x86_64
    root=UUID=946d67f7-e2d1-44f8-96b2-4bf678b3bde9 rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: KDE Plasma v: 5.24.5 tk: Qt v: 5.15.3 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Desktop System: Gigabyte product: H110M-S2H v: N/A
    serial: <superuser required>
  Mobo: Gigabyte model: H110M-S2H-CF v: x.x serial: <superuser required>
    UEFI: American Megatrends v: F22 date: 06/12/2017
CPU:
  Info: model: Intel Core i7-7700 bits: 64 type: MT MCP arch: Kaby Lake
    family: 6 model-id: 0x9E (158) stepping: 9 microcode: 0xEC
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 800 high: 801 min/max: 800/4200 scaling:
    driver: intel_pstate governor: powersave cores: 1: 800 2: 800 3: 801 4: 800
    5: 800 6: 800 7: 800 8: 800 bogomips: 57616
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
    mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: NVIDIA GP104 [GeForce GTX 1070] vendor: ZOTAC driver: nvidia
    v: 510.68.02 alternate: nouveau,nvidia_drm non-free: 515.xx+
    status: current (as of 2022-05) arch: Pascal pcie: gen: 3 speed: 8 GT/s
    lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:1b81 class-ID: 0300
  Display: x11 server: X.Org v: 21.1.3 with: Xwayland v: 22.1.1
    compositor: kwin_x11 driver: N/A note:  X driver n/a display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 2560x1440 s-dpi: 108 s-size: 602x342mm (23.70x13.46")
    s-diag: 692mm (27.26")
  Monitor-1: DP-2 res: 2560x1440 dpi: 109 size: 598x336mm (23.54x13.23")
    diag: 686mm (27.01") modes: N/A
  OpenGL: renderer: NVIDIA GeForce GTX 1070/PCIe/SSE2
    v: 4.6.0 NVIDIA 510.68.02 direct render: Yes
Audio:
  Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Gigabyte
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a170
    class-ID: 0403
  Device-2: NVIDIA GP104 High Definition Audio vendor: ZOTAC
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 01:00.1 chip-ID: 10de:10f0 class-ID: 0403
  Sound Server-1: ALSA v: k5.16.20-2-MANJARO running: yes
  Sound Server-2: PulseAudio v: 15.0 running: no
  Sound Server-3: PipeWire v: 0.3.51 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Gigabyte driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: d000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IF-ID-1: virbr0 state: down mac: <filter>
Drives:
  Local Storage: total: 931.51 GiB used: 836.24 GiB (89.8%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000DX002-2DV162
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: HDD rpm: 7200 serial: <filter> rev: CC41 scheme: GPT
Partition:
  ID-1: / raw-size: 931.22 GiB size: 915.6 GiB (98.32%)
    used: 836.24 GiB (91.3%) fs: ext4 dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 300 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 8 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 29.8 C mobo: 27.8 C gpu: nvidia temp: 53 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info:
  Processes: 265 Uptime: 3m wakeups: 0 Memory: 15.58 GiB
  used: 2.17 GiB (14.0%) Init: systemd v: 250 tool: systemctl Compilers:
  gcc: 11.2.0 clang: 13.0.1 Packages: 1808 pacman: 1795 lib: 472 flatpak: 0
  snap: 13 Shell: Zsh v: 5.8.1 default: Bash v: 5.1.16 running-in: yakuake
  inxi: 3.3.16

when rebooting after update my pc gets stuck on the motherboard gigabyte screen that you see when the machine first boots up. Been like that for 20 minutes so I did a timeshift to previous save point.

Kernel 5.16 is EOL (End Of Life) and has been for some time now. Install and try a different kernel first:

  • Open a terminal and install it with:
mhwd-kernel --install linux515

This will install kernel version 5.15 which is LTS (Long Term Support)

  • Restart, reboot into it, and remove the EOL one:
mhwd-kernel --remove linux516

Also see:

2 Likes

I tried 5.15 and 5.17 and still same thing. :frowning_face:

can anyone help?

he gave you commands to uninstall and install kernels, did you run them?

yes i did, but did not resolve

could it be the nvidia drivers?

provide output from:
mhwd-kernel -li
mhwd -l && mhwd -li

Currently running: 5.16.20-2-MANJARO (linux516)
The following kernels are installed in your system:
   * linux510
   * linux516
> 0000:02:00.0 (0200:10ec:8168) Network controller Realtek Semiconductor Co., Ltd.:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
         network-r8168            2016.04.20                true            PCI


> 0000:01:00.0 (0300:10de:1b81) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
          video-nvidia            2021.12.18               false            PCI
    video-nvidia-470xx            2021.12.18               false            PCI
    video-nvidia-390xx            2021.12.18               false            PCI
           video-linux            2018.05.04                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI


> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
          video-nvidia            2021.12.18               false            PCI


Warning: No installed USB configs!

I can’t download a new kernal unless I do the update first but then the update breaks and hangs on the motherboard screen. So I get a terminal up and then install the kernel I want like 5.15 or 5.17 and remove the kernel 5.16 but it just hangs again.

but you didnt uninstall the 5.16 and installed 5.15 or 5.17
so select the 5.10, that you have installed in grub menu
then uninstall the 5.16 and then run the update

1 Like

i did install 5.15 and 5.17 and removed 5.16 but because it didn’t work i used timeshift to restore to before the update which would remove the kernels i downloaded after the update. but i will try 5.10 and hopefully it works

oh i see, so yes boot with the 5.10, uninstall the 5.16, run update, reboot

it worked thanks for helping

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