Hello all.
I got a problem with Manjaro 22 Silkaris.
My os crashes sometimes, and I don’t understand why.
The screen turns black and the fans start turning really fast, at 100% of their capacities.
My hardware is :
MSI B550
Rysen 5800X
Ram 32Go DDr4
Manjaro runing on a SSD.
Nvidia RTX 2060 EVO
Do you have any idea why these crash happens ?
Thanks.
It could be related to what you are doing at that moment.
No one can help with random crashes unless you help them understand WHEN it happens…
so please be as verbose as you can, like i was doing this then i did that and this hapened…
Plus ofcourse: How to provide good information
Okay, thanks.
Last time it happens I was watching a movie using Stremio and the screen turned black, fans turning 100% but there were still sound.
The first time it happens I don’t remember what I was doing, I think I just left the computer idling, I just left my room and when I came back I found it with black screen and fans turning.
I’m gonna try to install the official nvidia driver, maybe it’ll helps.
can you provide from terminal
inxi -Fza
sensorsSystem:
Kernel: 5.15.78-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
root=UUID=4f6e9318-4b89-4973-8ef0-7d4b30ec6adf rw quiet
udev.log_priority=3
Desktop: KDE Plasma v: 5.26.3 tk: Qt v: 5.15.7 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Desktop Mobo: Micro-Star model: MPG B550 GAMING PLUS (MS-7C56) v: 1.0
serial: <superuser required> UEFI: American Megatrends LLC. v: 1.80
date: 12/30/2021
CPU:
Info: model: AMD Ryzen 7 5800X bits: 64 type: MT MCP arch: Zen 3 gen: 4
level: v3 note: check built: 2021-22 process: TSMC n7 (7nm)
family: 0x19 (25) model-id: 0x21 (33) stepping: 0 microcode: 0xA201016
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB
L3: 32 MiB desc: 1x32 MiB
Speed (MHz): avg: 3102 high: 3738 min/max: 2200/4850 boost: enabled
scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 3576 2: 3359
3: 3198 4: 2877 5: 2880 6: 2919 7: 2878 8: 2879 9: 3532 10: 3738 11: 2963
12: 2880 13: 2306 14: 3619 15: 2879 16: 3151 bogomips: 121647
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: retbleed status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl and seccomp
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: always-on, RSB filling, PBRSB-eIBRS: Not affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: NVIDIA TU106 [GeForce RTX 2060 Rev. A] vendor: ASUSTeK
driver: nvidia v: 520.56.06 alternate: nouveau,nvidia_drm non-free: 520.xx+
status: current (as of 2022-10) arch: Turing code: TUxxx
process: TSMC 12nm built: 2018-22 pcie: gen: 3 speed: 8 GT/s lanes: 16
bus-ID: 2b:00.0 chip-ID: 10de:1f08 class-ID: 0300
Device-2: Microdia Webcam Vitade AF type: USB driver: uvcvideo
bus-ID: 5-3:2 chip-ID: 0c45:6366 class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org v: 21.1.4 compositor: kwin_x11 driver: N/A
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 81 s-size: 602x343mm (23.70x13.50")
s-diag: 693mm (27.28")
Monitor-1: DP-0 res: 1920x1080 hz: 60 dpi: 82
size: 598x336mm (23.54x13.23") diag: 686mm (27.01") modes: N/A
API: OpenGL v: 4.6.0 NVIDIA 520.56.06 renderer: NVIDIA GeForce RTX
2060/PCIe/SSE2 direct render: Yes
Audio:
Device-1: NVIDIA TU106 High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
bus-ID: 2b:00.1 chip-ID: 10de:10f9 class-ID: 0403
Device-2: AMD Starship/Matisse HD Audio vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 2d:00.4 chip-ID: 1022:1487 class-ID: 0403
Sound API: ALSA v: k5.15.78-1-MANJARO running: yes
Sound Server-1: JACK v: 1.9.21 running: no
Sound Server-2: PulseAudio v: 16.1 running: yes
Sound Server-3: PipeWire v: 0.3.59 running: yes
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Micro-Star MSI driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
lanes: 1 port: f000 bus-ID: 2a:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp42s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 2.05 TiB used: 27.12 GiB (1.3%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 870 QVO 1TB
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 2B6Q scheme: GPT
ID-2: /dev/sdb maj-min: 8:16 vendor: Western Digital
model: WD10EZRX-00A8LB0 size: 931.51 GiB block-size: physical: 4096 B
logical: 512 B speed: 6.0 Gb/s type: N/A serial: <filter> rev: 1A01
scheme: MBR
ID-3: /dev/sdc maj-min: 8:32 vendor: Samsung model: SSD 850 EVO 250GB
size: 232.89 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 2B6Q scheme: GPT
Partition:
ID-1: / raw-size: 232.59 GiB size: 227.88 GiB (97.98%)
used: 27.12 GiB (11.9%) fs: ext4 dev: /dev/sdc2 maj-min: 8:34
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 312 KiB (0.1%) fs: vfat dev: /dev/sdc1 maj-min: 8:33
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 57.8 C mobo: N/A gpu: nvidia temp: 54 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info:
Processes: 372 Uptime: 47m wakeups: 0 Memory: 31.27 GiB
used: 6.13 GiB (19.6%) Init: systemd v: 251 default: graphical
tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6 Packages: 1358
pm: pacman pkgs: 1354 libs: 383 tools: pamac pm: flatpak pkgs: 4 Shell: Zsh
v: 5.9 default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.23
~ sensors ✔
k10temp-pci-00c3
Adapter: PCI adapter
Tctl: +60.0°C
Tccd1: +47.2°C
Anyway since I installed the Nvidia non-free drivers, it works like a sharm 
you have a high temp inside your desktop : more than 50°C
add kernel 6.0
sudo mhwd-kernel -i linux60redo after
sudo sensors-detectcan you add thes parameters on boot kernel
in /etc/default/grub
on line GRUB_CMDLINE_LINUX_DEFAULT=
sudo nano /etc/default/grub
sudo update-grubamd_iommu=on iommu=pt processor.max_cstate=5 amd_pstate.shared_mem=1 systemd.unified_cgroup_hierarchy=true"see this for amd pstate ( with kernel 6.0 or more )