Crash where OS and programs inside of Monitor 1 become unresponsive, but monitor 2 remains totally unaffected

Support KDE Plasma
1

Having a crash i can’t figure out. I’m usually playing a game when this happens; the game will freeze leading to my whole primary monitor becoming completely frozen and unresponsive, however, my second monitor remains totally fine and responsive. Using steam to close the game seems to do the trick, however it seems to be happening more and more with multiple games. I’m thinking it must be a KDE thing, but I’m unsure at this point.

I’ve had a look through the logs the last several times this has happened and nothing stands out to me. Would really appreciate any help as this has happened as often as twice within a day so far.

Password for privatebin.io for journal logs is: “manjarohelpers”

2

Hello and welcome to the Manjaro Community! :wave:

It will be helpful if you include your inxi output; we always ask for this on support topics as e.g. we’ll know if you are using Wayland or x11 (this might make the difference):

inxi -zv8

Note: The output is filtered for privacy when using this command.

Paste between three backticks ``` or three tildes ~~~, on their own lines above and below the pasted text, like this:

.```
Pasted text from the Terminal

.```
… as this formats the output for the Forum.

It’s also important you select all the text from the Terminal (inclusive of the command) as it’s easy to miss some.

Cheers! :wink:

1 Like
3

Hey thanks, and thanks for the advice. I’ve used the inxi -zv8 command and the output is as follows:

  inxi -zv8                                                                                                                                                                                      
System:
  Kernel: 6.12.28-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.1.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-6.12-x86_64
    root=UUID=dbfe8f95-47ef-4ece-a136-20ad0800a4e9 rw rootflags=subvol=@
    quiet splash udev.log_priority=3
  Desktop: KDE Plasma v: 6.3.5 tk: Qt v: N/A info: frameworks v: 6.14.0
    wm: kwin_x11 vt: 2 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Desktop Mobo: Gigabyte model: B450M S2H serial: <superuser required>
    uuid: <superuser required> UEFI: American Megatrends LLC. v: F67b
    date: 07/11/2024
Battery:
  Message: No system battery data found. Is one present?
Memory:
  System RAM: total: 32 GiB available: 31.27 GiB used: 3.76 GiB (12.0%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 128 GiB slots: 4 modules: 2 EC: None
    max-module-size: 32 GiB note: est.
  Device-1: Channel-A DIMM 0 type: no module installed
  Device-2: Channel-A DIMM 1 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 16 GiB speed: 2133 MT/s volts: note: check curr: 1
    min: 1 max: 1 width (bits): data: 64 total: 64 manufacturer: Corsair
    part-no: CMK32GX4M2E3200C16 serial: N/A
  Device-3: Channel-B DIMM 0 type: no module installed
  Device-4: Channel-B DIMM 1 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 16 GiB speed: 2133 MT/s volts: note: check curr: 1
    min: 1 max: 1 width (bits): data: 64 total: 64 manufacturer: Corsair
    part-no: CMK32GX4M2E3200C16 serial: N/A
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 5 3600 bits: 64 type: MT MCP arch: Zen 2 gen: 2
    level: v3 note: check built: 2020-22 process: TSMC n7 (7nm)
    family: 0x17 (23) model-id: 0x71 (113) stepping: 0 microcode: 0x8701034
  Topology: cpus: 1x dies: 1 clusters: 1 cores: 6 threads: 12 tpc: 2
    smt: enabled cache: L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB
    desc: 6x512 KiB L3: 32 MiB desc: 2x16 MiB
  Speed (MHz): avg: 3826 min/max: 550/4208 boost: enabled scaling:
    driver: amd-pstate-epp governor: powersave cores: 1: 3826 2: 3826 3: 3826
    4: 3826 5: 3826 6: 3826 7: 3826 8: 3826 9: 3826 10: 3826 11: 3826 12: 3826
    bogomips: 86273
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
    f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibs
    irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe
    msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae
    pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
    pfthreshold pge pni popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a
    rdtscp rep_good sep sev sev_es sha_ni skinit smap smca smep ssbd sse sse2
    sse4_1 sse4_2 sse4a ssse3 stibp succor svm_lock syscall tce topoext tsc
    tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif vmcb_clean vme vmmcall
    wbnoinvd wdt x2apic xgetbv1 xsave xsavec xsaveerptr xsaveopt xtopology
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP
    protection
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; STIBP:
    always-on; RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Advanced Micro Devices [AMD/ATI] Navi 23 [Radeon RX 6600/6600
    XT/6600M] vendor: ASUSTeK driver: amdgpu v: kernel arch: RDNA-2
    code: Navi-2x process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 4
    speed: 16 GT/s lanes: 16 ports: active: DP-1,HDMI-A-1
    empty: DP-2,DP-3,Writeback-1 bus-ID: 0c:00.0 chip-ID: 1002:73ff
    class-ID: 0300
  Display: x11 server: X.Org v: 21.1.16 with: Xwayland v: 24.1.6
    compositor: kwin_x11 driver: X: loaded: amdgpu unloaded: modesetting,radeon
    alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3840x1080 s-dpi: 96 s-size: 1016x285mm (40.00x11.22")
    s-diag: 1055mm (41.54")
  Monitor-1: DP-1 mapped: DisplayPort-0 pos: primary,right model: HP 25x
    serial: <filter> built: 2020 res: N/A dpi: 90 gamma: 1.2 chroma: red:
    x: 0.655 y: 0.333 green: x: 0.325 y: 0.627 blue: x: 0.157 y: 0.075 white:
    x: 0.314 y: 0.329 size: 544x303mm (21.42x11.93") diag: 623mm (24.5")
    ratio: 16:9 modes: 1920x1080, 1680x1050, 1600x900, 1280x1024, 1440x900,
    1280x800, 1280x720, 1024x768, 800x600, 720x576, 720x480, 640x480, 720x400
  Monitor-2: HDMI-A-1 mapped: HDMI-A-0 pos: left model: Acer K242HYL
    serial: <filter> built: 2020 res: mode: 1920x1080 hz: 60 scale: 100% (1)
    dpi: 93 gamma: 1.2 chroma: red: x: 0.655 y: 0.333 green: x: 0.318 y: 0.624
    blue: x: 0.153 y: 0.078 white: x: 0.314 y: 0.329
    size: 527x296mm (20.75x11.65") diag: 604mm (23.8") ratio: 16:9
    modes: 1920x1080, 1680x1050, 1280x1024, 1440x900, 1280x960, 1280x800,
    1152x864, 1280x720, 1024x768, 832x624, 800x600, 720x576, 720x480,
    640x480, 720x400
  API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
    device: 1 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi x11:
    drv: radeonsi inactive: wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 25.0.5-arch1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 6600 (radeonsi navi23
    LLVM 19.1.7 DRM 3.61 6.12.28-1-MANJARO) device-ID: 1002:73ff
    memory: 7.81 GiB unified: no
  API: Vulkan v: 1.4.313 layers: 6 device: 0 type: discrete-gpu name: AMD
    Radeon RX 6600 (RADV NAVI23) driver: mesa radv v: 25.0.5-arch1.1
    device-ID: 1002:73ff surfaces: N/A
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
    de: kscreen-console,kscreen-doctor wl: wayland-info
    x11: xdpyinfo, xprop, xrandr
Audio:
  Device-1: Advanced Micro Devices [AMD/ATI] Navi 21/23 HDMI/DP Audio
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 0c:00.1 chip-ID: 1002:ab28 class-ID: 0403
  Device-2: Advanced Micro Devices [AMD] Starship/Matisse HD Audio
    vendor: Gigabyte driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s
    lanes: 16 bus-ID: 0e:00.4 chip-ID: 1022:1487 class-ID: 0403
  Device-3: Logitech Blue Microphones
    driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 2.0 speed: 480 Mb/s
    lanes: 1 mode: 2.0 bus-ID: 1-3:2 chip-ID: 046d:0ab7 class-ID: 0300
    serial: <filter>
  Device-4: Texas Instruments ATH-G1WL
    driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 2.0 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 3-2:3 chip-ID: 0451:16ba class-ID: 0300
    serial: <filter>
  API: ALSA v: k6.12.28-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 1.4.2 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8192EE PCIe Wireless Network Adapter driver: rtl8192ee
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 07:00.0
    chip-ID: 10ec:818b class-ID: 0280
  IF: wlp7s0 state: down mac: <filter>
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Gigabyte driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: d000 bus-ID: 09:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp9s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  IF-ID-1: vincent state: unknown speed: N/A duplex: N/A mac: N/A
  IP v4: <filter> type: noprefixroute scope: global broadcast: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Broadcom BCM20702A0 Bluetooth 4.0 driver: btusb v: 0.8 type: USB
    rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-4:3 chip-ID: 0a5c:21e8
    class-ID: fe01 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 2.05 TiB used: 35.21 GiB (1.7%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Seagate
    model: WDC WDS250G1B0C-00S6U0 size: 232.89 GiB block-size: physical: 512 B
    logical: 512 B speed: 15.8 Gb/s lanes: 2 tech: SSD serial: <filter>
    fw-rev: 201000WD temp: 28.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000DM010-2EP102
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 7200 serial: <filter> fw-rev: CC43 scheme: GPT
  ID-3: /dev/sdb maj-min: 8:16 vendor: Crucial model: CT1000BX500SSD1
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 061 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 232.59 GiB size: 232.59 GiB (100.00%)
    used: 35.21 GiB (15.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: dbfe8f95-47ef-4ece-a136-20ad0800a4e9
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 616 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: 423B-DDBC
  ID-3: /home raw-size: 232.59 GiB size: 232.59 GiB (100.00%)
    used: 35.21 GiB (15.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: dbfe8f95-47ef-4ece-a136-20ad0800a4e9
  ID-4: /var/cache raw-size: 232.59 GiB size: 232.59 GiB (100.00%)
    used: 35.21 GiB (15.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: dbfe8f95-47ef-4ece-a136-20ad0800a4e9
  ID-5: /var/log raw-size: 232.59 GiB size: 232.59 GiB (100.00%)
    used: 35.21 GiB (15.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: dbfe8f95-47ef-4ece-a136-20ad0800a4e9
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/sda1 maj-min: 8:1 size: 931.51 GiB fs: ntfs label: StorageHDD
    uuid: 887ED06D7ED05592
  ID-2: /dev/sdb1 maj-min: 8:17 size: 931.51 GiB fs: ext4 label: N/A
    uuid: b27ea83a-d96e-4d65-84f7-84f10c17399f
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 10 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-3:2 info: Logitech Blue Microphones type: audio,HID
    driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 046d:0ab7 class-ID: 0300 serial: <filter>
  Device-2: 1-4:3 info: Broadcom BCM20702A0 Bluetooth 4.0 type: Bluetooth
    driver: btusb interfaces: 4 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
    mode: 1.1 chip-ID: 0a5c:21e8 class-ID: fe01 serial: <filter>
  Hub-2: 2-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-1:2 info: BigBen Interactive PC Compact Controller
    type: <vendor specific> driver: xpad interfaces: 1 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 500mA
    chip-ID: 146b:0603 class-ID: ff00 serial: <filter>
  Device-2: 3-2:3 info: Texas Instruments ATH-G1WL type: audio,HID
    driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 500mA
    chip-ID: 0451:16ba class-ID: 0300 serial: <filter>
  Device-3: 3-3:4 info: SteelSeries ApS Apex 5 type: keyboard,HID
    driver: hid-generic,usbhid interfaces: 5 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 500mA chip-ID: 1038:161c class-ID: 0300
  Device-4: 3-4:5 info: Razer USA Basilisk V3 type: mouse,keyboard,HID
    driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 500mA chip-ID: 1532:0099 class-ID: 0300
  Hub-4: 4-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 41.2 C mobo: 21.0 C gpu: amdgpu temp: 28.0 C
    mem: 20.0 C
  Fan Speeds (rpm): N/A gpu: amdgpu fan: 0
Repos:
  Packages: pm: pacman pkgs: 1412 libs: 420 tools: pamac pm: flatpak pkgs: 0
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://nnenix.mm.fcix.net/manjaro/stable/$repo/$arch
    2: https://ask4.mm.fcix.net/manjaro/stable/$repo/$arch
    3: https://mirror.koddos.net/manjaro/stable/$repo/$arch
    4: https://manjaro.mirrors.lavatech.top/stable/$repo/$arch
    5: https://mirror1.sox.rs/manjaro/stable/$repo/$arch
    6: https://mirror.nju.edu.cn/manjaro/stable/$repo/$arch
    7: https://distrohub.kyiv.ua/manjaro/stable/$repo/$arch
    8: https://ftpmirror1.infania.net/mirror/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 405
  1: cpu: 37.4% command: firefox pid: 2367 mem: 464.6 MiB (1.4%)
  2: cpu: 33.5% command: exe pid: 1828 mem: 512.5 MiB (1.6%)
  3: cpu: 28.1% command: steamwebhelper pid: 3336 mem: 235.2 MiB (0.7%)
  4: cpu: 24.5% command: steamwebhelper pid: 2550 mem: 506.0 MiB (1.5%)
  5: cpu: 12.8% command: steamwebhelper pid: 2324 mem: 194.4 MiB (0.6%)
  Memory top: 5 of 405
  1: mem: 512.5 MiB (1.6%) command: exe pid: 1828 cpu: 33.5%
  2: mem: 506.0 MiB (1.5%) command: steamwebhelper pid: 2550 cpu: 24.5%
  3: mem: 464.6 MiB (1.4%) command: firefox pid: 2367 cpu: 37.4%
  4: mem: 437.8 MiB (1.3%) command: plasmashell pid: 1148 cpu: 12.2%
  5: mem: 365.3 MiB (1.1%) command: ./steamwebhelper pid: 2300 cpu: 10.0%
Info:
  Processes: 405 Power: uptime: 1m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 12.48 GiB services: org_kde_powerdevil,
    power-profiles-daemon, upowerd Init: systemd v: 257 default: graphical
    tool: systemctl
  Compilers: gcc: 15.1.1 Shell: Zsh v: 5.9 running-in: konsole inxi: 3.3.38
4

Does the problem also occur in a Plasma Wayland session?

You can change your Plasma session from X11 to Wayland by selecting the session type at the login screen (Wayland is the default for Plasma).

If you have set up autologin to skip the password screen, you can change to a Wayland session by opening System Settings → Colors & Themes → Login Screen (SDDM) → Behavior.

2 Likes
5

I haven’t tried Wayland yet, but I’ve been meaning to. I’ll use Wayland for a couple of days and if it occurs I will let you know.

1 Like
6

Wayland received many multiscreen features and fixes, while X11 bugs are now being marked with “X11-only” on KDE bug tracker, they are filtered to be closed as “RESOLVED UNMAINTAINED” when they remove support for the X11 session.

Nate Graham

The reality is that Plasma’s X support is on life support, and most X11-specific bugs will never be fixed. I’m just being honest with you here rather than stringing you along by pretending that something might happen when it won’t.