Can't upgrade or install any software. Key error

Support
1

Hi there. I am totally new to linux. I am having a problem updating and installing apps.

sudo pacman -Syu
:: Synchronizing package databases…
core is up to date
extra is up to date
community is up to date
multilib is up to date
:: Starting full system upgrade…
resolving dependencies…
looking for conflicting packages…
Packages (12) firefox-81.0.2-1 linux-firmware-20201005.r1732.58d41d0-1 linux58-5.8.16-2 manjaro-release-20.1.2-1
mhwd-db-0.6.5-4 mhwd-nvidia-450xx-450.80.02-1 mhwd-nvidia-455xx-455.28-2 pamac-cli-9.5.12-1 pamac-common-9.5.12-1
pamac-flatpak-plugin-9.5.12-1 pamac-gtk-9.5.12-1 pamac-snap-plugin-9.5.12-1
Total Installed Size: 931.56 MiB
Net Upgrade Size: 0.69 MiB
:: Proceed with installation? [Y/n]
(12/12) checking keys in keyring [#############################################] 100%
downloading required keys…
:: Import PGP key 428F7ECC7117F726, “Helmut Stult helmut@manjaro.org”? [Y/n]
error: key “428F7ECC7117F726” could not be looked up remotely
:: Import PGP key CAA6A59611C7F07E, “Philip Mueller philm@manjaro.org”? [Y/n]
error: key “CAA6A59611C7F07E” could not be looked up remotely
error: required key missing from keyring
error: failed to commit transaction (unexpected error)
Errors occurred, no packages were upgraded.

I ran into this problem and tried to fix by refreshing keys.
some commands I used to fix my problem:

sudo pacman -S archlinux-keyring
sudo rm -R /etc/pacman.d/gnupg/
sudo rm -R /root/.gnupg/
sudo gpg --refresh-keys
sudo pacman-key --init && sudo pacman-key --populate archlinux manjaro
sudo pacman-key --refresh-keys

One thing I want to mention is that last night I tried to install deepin file manager and to do so I installed gnome-keyring. Maybe it all started there. though I uninstalled and tried some fixes, mine is not fixed yet. Thanks

3

Purge pacman cache:
sudo pacman -Scc
Refresh database (this is long command):
sudo pacman-mirrors --country Bulgaria Denmark Czech Germany France --fasttrack -P https && sudo pacman -Syy

  1. Remove old (and possibly broken) keys by entering this command:
sudo rm -r /etc/pacman.d/gnupg
  1. Reinstall keyrings including the latest keys:
sudo pacman -Sy gnupg archlinux-keyring manjaro-keyring
  1. Initialize the pacman keyring:
sudo pacman-key --init
  1. Load the signature keys:
sudo pacman-key --populate archlinux manjaro
  1. Refresh and update the signature keys:
sudo pacman-key --refresh-keys
3 Likes
5

:: Import PGP key FC1B547C8D8172C8, “Levente Polyak anthraxx@archlinux.org”? [Y/n]
:: Import PGP key 6D42BDD116E0068F, “Christian Hesse arch@eworm.de”? [Y/n]
:: Import PGP key CAA6A59611C7F07E, “Philip Müller philm@manjaro.org”? [Y/n]
error: key “CAA6A59611C7F07E” could not be looked up remotely

getting an error for Philip Muller’s key.

6

CC @philm could you look at?