I have an HP EliteDesk 800 G3 SFF which I have installed an M.2 SSD in. As far as I can tell the BIOS see this new device. There is another “Hard Drive” listed in the boot menu and when I disable M.2 SSD in the BIOS it disappears. Also, in the BIOS when I go into the “3rd Party Option ROM Management” → “Intel® Rapid Storage Technology” I can see the new device “PCIe 1.0 ADATA SX600NP”.
However, when I boot off a USB to do an installation (tried many Linuxes) the new device does not show up as an option to do an installation on and does not show up when I do a lsblk.
I don’t know much about hardware – typically making uses of hand-me-downs – and this my first time using an M.2 drive. Is there some additional step needed to make M.2 drive work, or is this new drive just not comparable with the rest of the hardware? Any suggestion on how to troubleshoot this?
Here are some output when I was boot off a live usb that may or may not help:
$ inxi -Fxza --no-host System: Kernel: 5.8.16-2-MANJARO x86_64 bits: 64 compiler: N/A parameters: BOOT_IMAGE=/boot/vmlinuz-x86_64 lang=en_US keytable=us tz=UTC driver=free nouveau.modeset=1 i915.modeset=1 radeon.modeset=1 misobasedir=manjaro misolabel=MANJARO_KDE_2012 quiet systemd.show_status=1 apparmor=1 security=apparmor Desktop: KDE Plasma 5.19.5 tk: Qt 5.15.1 wm: kwin_x11 dm: SDDM Distro: Manjaro Linux Machine: Type: Desktop System: HP product: HP EliteDesk 800 G3 SFF v: N/A serial: <filter> Chassis: type: 3 serial: <filter> Mobo: HP model: 8299 v: KBC Version 06.29 serial: <filter> UEFI: HP v: P01 Ver. 02.35 date: 07/14/2020 CPU: Topology: Quad Core model: Intel Core i5-6500 bits: 64 type: MCP arch: Skylake-S family: 6 model-id: 5E (94) stepping: 3 microcode: DC L2 cache: 6144 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 25610 Speed: 800 MHz min/max: 800/3600 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled Type: mds mitigation: Clear CPU buffers; SMT disabled Type: meltdown mitigation: PTI Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, STIBP: disabled, RSB filling Type: srbds mitigation: Microcode Type: tsx_async_abort mitigation: Clear CPU buffers; SMT disabled Graphics: Device-1: Intel HD Graphics 530 vendor: Hewlett-Packard driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:1912 Display: x11 server: X.Org 1.20.9 compositor: kwin_x11 driver: intel unloaded: modesetting alternate: fbdev,vesa display ID: :0 screens: 1 Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9") Monitor-1: HDMI1 res: 1920x1080 hz: 60 dpi: 92 size: 530x300mm (20.9x11.8") diag: 609mm (24") OpenGL: renderer: Mesa Intel HD Graphics 530 (SKL GT2) v: 4.6 Mesa 20.1.8 direct render: Yes Audio: Device-1: Intel 200 Series PCH HD Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:a2f0 Sound Server: ALSA v: k5.8.16-2-MANJARO Network: Device-1: Intel Ethernet I219-LM vendor: Hewlett-Packard driver: e1000e v: 3.2.6-k port: efa0 bus ID: 00:1f.6 chip ID: 8086:15e3 IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter> Drives: Local Storage: total: 935.26 GiB used: 166.3 MiB (0.0%) SMART Message: Unable to run smartctl. Root privileges required. ID-1: /dev/sda vendor: Toshiba model: DT01ACA050 size: 465.76 GiB block size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: A800 scheme: GPT ID-2: /dev/sdb vendor: Western Digital model: WD5000AZLX-60K2TA0 size: 465.76 GiB block size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: 1A01 scheme: GPT ID-3: /dev/sdc type: USB model: General USB Flash Disk size: 3.73 GiB block size: physical: 512 B logical: 512 B serial: <filter> rev: 1.00 scheme: MBR SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure? RAID: Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0 port: 3060 bus ID: 00:17.0 chip ID: 8086.2822 rev: N/A Partition: ID-1: / raw size: N/A size: 5.74 GiB used: 166.3 MiB (2.8%) fs: overlay source: ERR-102 Swap: Alert: No Swap data was found. Sensors: System Temperatures: cpu: 29.0 C mobo: N/A Fan Speeds (RPM): N/A Info: Processes: 189 Uptime: 3m Memory: 7.65 GiB used: 1.10 GiB (14.3%) Init: systemd v: 246 Compilers: gcc: N/A Packages: pacman: 1202 lib: 318 flatpak: 0 Shell: Bash v: 5.0.18 running in: konsole inxi: 3.1.05 $ test -d /sys/firmware/efi && echo efi || echo bios efi $ sudo efibootmgr -v BootCurrent: 000A Timeout: 0 seconds BootOrder: 0017,000A,000E,000B,0014,0012,000C,0010,000D,0013,000F,0000,0001,0002,0003,0004,0005,0006,0007,0008,0009,0011 Boot0000 Startup Menu FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)....ISPH Boot0001 System Information FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)......ISPH Boot0002 Bios Setup FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)......ISPH Boot0003 3rd Party Option ROM Management FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)......ISPH Boot0004 System Diagnostics FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)......ISPH Boot0005 System Diagnostics FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)......ISPH Boot0006 System Diagnostics FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)......ISPH Boot0007 System Diagnostics FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)......ISPH Boot0008 Boot Menu FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)......ISPH Boot0009 HP Recovery FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)......ISPH Boot000A* General USB Flash Disk 0501490000002F42 PciRoot(0x0)/Pci(0x14,0x0)/USB(6,0)N.....YM....R,Y.....ISPH Boot000B* DVD/CDROM PciRoot(0x0)/Pci(0x17,0x0)/Sata(2,32768,0)N.....YM....R,Y.....ISPH Boot000C USB: BBS(65535,,0x0)/PciRoot(0x0)/Pci(0x14,0x0)......ISPH Boot000D* Intel Corporation: TOSHIBA DT01ACA050 BBS(HD,Intel Corporation: TOSHIBA DT01ACA050,0x0)/PciRoot(0x0)/Pci(0x17,0x0)......ISPH Boot000E SATA CD: PciRoot(0x0)/Pci(0x17,0x0)/Sata(0,0,0)N.....YM....R,Y..0..ISPH Boot000F* Intel Corporation: IBA CL Slot 00FE v0112 BBS(Network,Intel Corporation: IBA CL Slot 00FE v0112,0x0)/PciRoot(0x0)/Pci(0x1f,0x6)/IPv4(0.0.0.00.0.0.0,0,0)......ISPH Boot0010* hp PLDS DVDRW DU8AESH BBS(CDROM,hp PLDS DVDRW DU8AESH ,0x400)/PciRoot(0x0)/Pci(0x17,0x0)/Sata(1,0,0)...0..ISPH Boot0011 Network Boot FvVol(a881d567-6cb0-4eee-8435-2e72d33e45b5)/FvFile(9d8243e8-8381-453d-aceb-c350ee7757ca)......ISPH Boot0012* Hard Drive PciRoot(0x0)/Pci(0x17,0x0)/Sata(512,32768,0)N.....YM....R,Y.....ISPH Boot0013* Intel Corporation: WDC WD5000AZLX-60K2TA0 BBS(HD,Intel Corporation: WDC WD5000AZLX-60K2TA0,0x0)/PciRoot(0x0)/Pci(0x17,0x0)......ISPH Boot0014* Hard Drive PciRoot(0x0)/Pci(0x17,0x0)/Sata(8,32768,0)N.....YM....R,Y.....ISPH Boot0016* IPV4 Network - Intel(R) Ethernet Connection (5) I219-LM PciRoot(0x0)/Pci(0x1f,0x6)/MAC(40b0341dea2e,0)/IPv4(0.0.0.00.0.0.0,0,0)N.....YM....R,Y.....ISPH Boot0017* Hard Drive PciRoot(0x0)/Pci(0x17,0x0)/Sata(1,32768,0)N.....YM....R,Y.....ISPH Boot0019 SanDisk Cruzer Micro 26050218A2D337EB PciRoot(0x0)/Pci(0x14,0x0)/USB(2,0)N.....YM....R,Y.....ISPH Boot001A General USB Flash Disk 0501490000002F42 PciRoot(0x0)/Pci(0x14,0x0)/USB(8,0)N.....YM....R,Y.....ISPH Boot001B General USB Flash Disk 0000000000000A97 PciRoot(0x0)/Pci(0x14,0x0)/USB(9,0)N.....YM....R,Y.....ISPH $ sudo parted -l Model: ATA TOSHIBA DT01ACA0 (scsi) Disk /dev/sda: 500GB Sector size (logical/physical): 512B/4096B Partition Table: gpt Disk Flags: Number Start End Size File system Name Flags 1 1049kB 3228MB 3226MB fat32 vfat legacy_boot, msftdata 2 3228MB 500GB 497GB ext4 userdata Model: ATA WDC WD5000AZLX-6 (scsi) Disk /dev/sdb: 500GB Sector size (logical/physical): 512B/4096B Partition Table: gpt Disk Flags: Number Start End Size File system Name Flags Model: General USB Flash Disk (scsi) Disk /dev/sdc: 4010MB Sector size (logical/physical): 512B/512B Partition Table: msdos Disk Flags: Number Start End Size Type File system Flags 2 3079MB 3083MB 4194kB primary esp $ inxi -MCx Machine: Type: Desktop System: HP product: HP EliteDesk 800 G3 SFF v: N/A serial: <superuser/root required> Mobo: HP model: 8299 v: KBC Version 06.29 serial: <superuser/root required> UEFI: HP v: P01 Ver. 02.35 date: 07/14/2020 CPU: Topology: Quad Core model: Intel Core i5-6500 bits: 64 type: MCP arch: Skylake-S rev: 3 L2 cache: 6144 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 25610 Speed: 800 MHz min/max: 800/3600 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800