Can only access certain websites

Just switched from Windows 10 to Manjaro KDE stable, kernel 4.20.0-1 and I can’t seem to access some websites.

Here are some examples:

Working Websites:
All Google services incl. Youtube
Wikipedia
Facebook

Not working:

Reddit
Twitch .tv
Twitter
Ads on YouTube

I tried using both Firefox and Chromium, even using google DNS. It’s all the same. Any ideas?

First install a kernel that is more stable than 4.20. Test out the LTS kernels 4.14 and 4.19. Install kernels through Manjaro Settings Manager, and do not uninstall the original kernel. For safety, it is best to always have at least 2 kernels installed at all times. The kernel can be changed at boot time through the grub advanced boot menu (may require holding the shift key at boot).

Please post:

inxi -Fxxxz

Please post the input/outputs of all requested commands via the terminal as text, (not as pics).

Information on how to properly post hardware specs and logs:

Please format any terminal output with three backticks before and after, as shown in this picture:

Far more information is required if you wish to resolve your issue. You never even stated if the problem was occurring on a wireless or a wired connection.

Switched back to 4.19, the one OS came with, didn’t help.


System:
  Host: Laptop Kernel: 4.19.12-2-MANJARO x86_64 bits: 64 compiler: gcc 
  v: 8.2.1 Desktop: KDE Plasma 5.14.4 tk: Qt 5.11.2 wm: kwin_x11 dm: SDDM 
  Distro: Manjaro Linux 
Machine:
  Type: Laptop System: ASUSTeK product: X555LAB v: 1.0 serial: <filter> 
  Mobo: ASUSTeK model: X555LAB v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: X555LAB.600 date: 01/05/2016 
Battery:
  ID-1: BAT0 charge: 29.6 Wh condition: 29.9/37.3 Wh (80%) volts: 7.6/7.6 
  model: ASUSTeK ASUS Battery type: Li-ion serial: <filter> 
  status: Not charging cycles: 154 
CPU:
  Topology: Dual Core model: Intel Core i3-5005U bits: 64 type: MT MCP 
  arch: Broadwell rev: 4 L2 cache: 3072 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 15982 
  Speed: 799 MHz min/max: 500/1900 MHz Core speeds (MHz): 1: 799 2: 800 
  3: 799 4: 800 
Graphics:
  Device-1: Intel HD Graphics 5500 vendor: ASUSTeK driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:1616 
  Display: x11 server: X.Org 1.20.3 driver: intel unloaded: modesetting 
  alternate: fbdev,vesa compositor: kwin_x11 resolution: 1366x768~60Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 5500 (Broadwell GT2) 
  v: 4.5 Mesa 18.2.6 compat-v: 3.0 direct render: Yes 
Audio:
  Device-1: Intel Broadwell-U Audio vendor: ASUSTeK driver: snd_hda_intel 
  v: kernel bus ID: 00:03.0 chip ID: 8086:160c 
  Device-2: Intel Wildcat Point-LP High Definition Audio vendor: ASUSTeK 
  driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:9ca0 
  Sound Server: ALSA v: k4.19.12-2-MANJARO 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8168 v: 8.045.08-NAPI port: 4000 
  bus ID: 02:00.0 chip ID: 10ec:8168 
  IF: enp2s0 state: down mac: <filter> 
  Device-2: Realtek RTL8723BE PCIe Wireless Network Adapter 
  vendor: Lite-On driver: rtl8723be v: kernel port: 3000 bus ID: 03:00.0 
  chip ID: 10ec:b723 
  IF: wlp3s0 state: up mac: <filter> 
Drives:
  Local Storage: total: 119.24 GiB used: 6.80 GiB (5.7%) 
  ID-1: /dev/sda vendor: Samsung model: MZ7LF128HCHP-00004 
  size: 119.24 GiB speed: 6.0 Gb/s serial: <filter> rev: 201Q scheme: GPT 
Partition:
  ID-1: / size: 107.92 GiB used: 6.79 GiB (6.3%) fs: ext4 dev: /dev/sda2 
  ID-2: swap-1 size: 8.80 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda3 
Sensors:
  System Temperatures: cpu: 33.5 C mobo: N/A 
  Fan Speeds (RPM): cpu: 2300 
Info:
  Processes: 173 Uptime: 1m Memory: 7.69 GiB used: 548.4 MiB (7.0%) 
  Init: systemd v: 239 Compilers: gcc: 8.2.1 Shell: bash v: 4.4.23 
  running in: konsole inxi: 3.0.28

Can you confirm that those sites worked under Windows 10?

Have you installed any adblocking software?

Are you using a VPN or other proxy?

Has your local network setup changed recently?


Basic network troubleshooting:

ping -c3 www.google.com
traceroute www.google.com

Replace www.google.com with whatever sites aren’t working and compare the results. If “command not found” then install it.

Everything worked in Windows. No software, nothing. It’s a fresh install. All I did was update kernel, install chromium and then revert it back to original kernel as I was asked, but the websites didn’t load even before kernel update

Oh God no. Another RTL8723BE adapter nightmare.

Ok I tried both commands on a bunch of websites. Can ping websites that work, Network is unreachable error on the ones that don’t. Network is unreachable on all websites using traceroute.

Please post some output.

If one is using IPv4 (and it works) and the other is using IPv6 (and it doesn’t work) then you can disable IPv6 in your Network Manager connection settings (set IPv6 to “Ignore”).

I used this same laptop like a year ago to run Manjaro just fine, unless updates broke something

It’s hard to post logs since I’m on my phone, because manjaro forum don’t work on laptop. Tried disabling ipv6, then ipv4. Neither helped.

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This adapter was working under kernel 4.18 recently. Kernel 4.19 was having problems with this adapter.

Perhaps you might want to switch to the google dns servers.

8.8.8.8

Just to verify - it doesn’t work with neither wired nor wireless connections?

Unfortunately I have no ethernet cable

Here’s the terminal log from earlier


ping -c3 www.google.com  
PING www.google.com(ham02s15-in-x04.1e100.net (2a00:1450:4005:803::2004)) 56 data bytes
64 bytes from ham02s15-in-x04.1e100.net (2a00:1450:4005:803::2004): icmp_seq=1 ttl=53 time=32.7 ms
64 bytes from ham02s15-in-x04.1e100.net (2a00:1450:4005:803::2004): icmp_seq=2 ttl=53 time=32.0 ms
64 bytes from ham02s15-in-x04.1e100.net (2a00:1450:4005:803::2004): icmp_seq=3 ttl=53 time=35.8 ms

--- www.google.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 5ms
rtt min/avg/max/mdev = 32.030/33.490/35.791/1.653 ms
[laurynas@Laptop ~]$ traceroute www.google.com
traceroute to www.google.com (216.58.213.196), 30 hops max, 60 byte packets
connect: Network is unreachable
[laurynas@Laptop ~]$ traceroute www.twitch.tv
traceroute to www.twitch.tv (151.101.114.167), 30 hops max, 60 byte packets
connect: Network is unreachable
[laurynas@Laptop ~]$ ping -c3 www.twitch.tv
connect: Network is unreachable
[laurynas@Laptop ~]$ ping -c3 www.google.com  
PING www.google.com(ham02s15-in-x04.1e100.net (2a00:1450:4005:803::2004)) 56 data bytes
64 bytes from ham02s15-in-x04.1e100.net (2a00:1450:4005:803::2004): icmp_seq=1 ttl=53 time=40.2 ms
64 bytes from ham02s15-in-x04.1e100.net (2a00:1450:4005:803::2004): icmp_seq=2 ttl=53 time=32.2 ms
64 bytes from ham02s15-in-x04.1e100.net (2a00:1450:4005:803::2004): icmp_seq=3 ttl=53 time=32.3 ms

--- www.google.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 5ms
rtt min/avg/max/mdev = 32.180/34.890/40.163/3.731 ms
[laurynas@Laptop ~]$ traceroute www.google.com
traceroute to www.google.com (216.58.213.196), 30 hops max, 60 byte packets
connect: Network is unreachable
[laurynas@Laptop ~]$ traceroute www.youtube.com
traceroute to www.youtube.com (172.217.22.14), 30 hops max, 60 byte packets
connect: Network is unreachable
[laurynas@Laptop ~]$ traceroute www.wikipedia.com
traceroute to www.wikipedia.com (91.198.174.192), 30 hops max, 60 byte packets
connect: Network is unreachable
[laurynas@Laptop ~]$ traceroute www.facebook.com
traceroute to www.facebook.com (185.60.216.35), 30 hops max, 60 byte packets
connect: Network is unreachable
[laurynas@Laptop ~]$ ping -c3 www.facebook.com
PING www.facebook.com(edge-star-mini6-shv-02-frt3.facebook.com (2a03:2880:f11c:8183:face:b00c:0:25de)) 56 data bytes
64 bytes from edge-star-mini6-shv-02-frt3.facebook.com (2a03:2880:f11c:8183:face:b00c:0:25de): icmp_seq=1 ttl=56 time=42.2 ms
64 bytes from edge-star-mini6-shv-02-frt3.facebook.com (2a03:2880:f11c:8183:face:b00c:0:25de): icmp_seq=2 ttl=56 time=44.6 ms
64 bytes from edge-star-mini6-shv-02-frt3.facebook.com (2a03:2880:f11c:8183:face:b00c:0:25de): icmp_seq=3 ttl=56 time=40.8 ms

--- www.facebook.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 3ms
rtt min/avg/max/mdev = 40.828/42.520/44.556/1.541 ms
[laurynas@Laptop ~]$ ping -c3 www.reddit.com
connect: Network is unreachable
[laurynas@Laptop ~]$ traceroute www.twitch.tv

traceroute to www.twitch.tv (151.101.14.167), 30 hops max, 60 byte packets
connect: Network is unreachable

OK, interesting, so that means your IPv6 network is routing correctly, but not your IPv4.

Possibly IPv4 configuration is timing out. I don’t know how your network is set up so you’ll have to play with the connection settings to find something that works (e.g. set “Link negotiation” to Ignore, set IPv4 “Require IPv4 addressing for this connection to complete”, etc.).

(Also: get yourself an Ethernet cable.)

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Tried kernels 4.14 and 4.18. DNS too. Didn’t work. As a note going forward I’m staying on 4.18, because of possible issues on 4.19 you mentioned.

Where do I find these settings? Can’t see them in Connections menu.

I use MATE which has nm-connection-editor installed which exposes all of the settings. I don’t know how KDE interfaces with Network Manager… :expressionless:

nm-connection-editor is not installed by default in KDE.

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In Network Manager enable both of these setting:

IPv4 is required for this connection

IPv6 is required for this connection

Did not help. I restarted the computer after changing settings ,but do I need to?

Actually with both settings enabled, WiFi connection gets stuck on setting network address