Can not boot the system after installation

Hi all,

Recently I purchased a new tablet PC, and tried to install Manjaro KDE with dualboot. The primary partition is windows 10, and I created another partition for installing Manjaro. After installing from the USB, I can not boot from Manjaro.

For the boot option, I changed from UEFI to Legacy, and the boot screen will first bring me to GRUB - where I can choose the booting option (Manjaro, Windows). However, when I choose the Manjaro boot option, I get the following message.

Starting version 235
/dev/nvme0n1p4: recovering journal 
/dev/nvme0n1p4: clean, 252071/27997488 files, 3629288/111771648 blocks
[    1.550164] cgroup: croup2: unknown option "nsdelegate" 
[    1.740453] tpm_crb MSFT0101: can't request region for resource [mem 0xfed 40080-0xfee40fff]

And nothing happens.

The system info is the following

C:\Users\jiyou>systeminfo

Host Name:                 V
OS Name:                   Microsoft Windows 10 Home
OS Version:                10.0.15063 N/A Build 15063
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          N/A
Registered Organization:   N/A
Product ID:                00325-95811-49881-AAOEM
Original Install Date:     11/16/2017, 6:32:28 PM
System Boot Time:          12/15/2017, 10:35:54 AM
System Manufacturer:       EVE
System Model:              Eve V
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 142 Stepping 9 GenuineIntel ~1306 Mhz
BIOS Version:              American Megatrends Inc. 5.12, 10/31/2017
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-06:00) Central Time (US & Canada)
Total Physical Memory:     16,303 MB
Available Physical Memory: 11,191 MB
Virtual Memory: Max Size:  19,247 MB
Virtual Memory: Available: 14,150 MB
Virtual Memory: In Use:    5,097 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\V
Hotfix(s):                 4 Hotfix(s) Installed.
                           [01]: KB4049011
                           [02]: KB4053577
                           [03]: KB4054505
                           [04]: KB4053580
Network Card(s):           1 NIC(s) Installed.
                           [01]: Intel(R) Dual Band Wireless-AC 8265
                                 Connection Name: Wi-Fi
                                 DHCP Enabled:    Yes
                                 DHCP Server:     192.168.1.254
                                 IP address(es)
                                 [01]: 192.168.1.70
                                 [02]: fe80::e806:dd99:d133:9787
                                 [03]: 2600:1700:b650:67f0:d111:6cf6:3854:25d2
                                 [04]: 2600:1700:b650:67f0:e806:dd99:d133:9787
                                 [05]: 2600:1700:b650:67f0::46
Hyper-V Requirements:      VM Monitor Mode Extensions: Yes
                           Virtualization Enabled In Firmware: Yes
                           Second Level Address Translation: Yes
                           Data Execution Prevention Available: Yes

Can you boot into the Manjaro installer and provide the output of inxi -Fxxxz ? That will provide much more detail about your hardware.


(moved from #technical-issues-and-assistance to #support-for-manjaro-editions:installation as this is an issue with installing an official edition)

Thanks! Here it is. I think my laptop is not compatible with UEFI? Right now I only have Windows in my laptop, but when I set the boot option to UEFI, the GRUB rescue pops up again.

System:    Host: manjaro Kernel: 4.9.58-1-MANJARO x86_64
           bits: 64 gcc: 7.2.0
           Desktop: KDE Plasma 5.11.2 (Qt 5.9.2) dm: sddm,sddm
           Distro: Manjaro Linux
Machine:   Device: laptop System: EVE product: Eve V serial: N/A
           Mobo: EVE model: Eve V serial: N/A
           UEFI: American Megatrends v: 5.12 date: 10/31/2017
Battery    BAT0: charge: 48.2 Wh 99.1% condition: 48.6/48.6 Wh (100%)
           volts: 7.6
           model: Intel SR 1 SR Real serial: <filter>status: Charging cycles: 0
CPU:       Dual core Intel Core i7-7Y75 (-HT-MCP-) 
           arch: Kaby Lake rev.9 cache: 4096 KB
           
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6434
           clock speeds: min/max: 400/3600 MHz 1: 735 MHz 2: 887 MHz
           3: 717 MHz 4: 766 MHz
Graphics:  Card: Intel Device 591e bus-ID: 00:02.0 chip-ID: 8086:591e
           Display Server: N/A drivers: intel (unloaded: modesetting)
           tty size: 77x24
Audio:     Card Intel Sunrise Point-LP HD Audio
           driver: snd_hda_intel bus-ID: 00:1f.3 chip-ID: 8086:9d71
           Sound: Advanced Linux Sound Architecture v: k4.9.58-1-MANJARO
Network:   Card: Intel Wireless 8265 / 8275
           driver: iwlwifi bus-ID: 3b:00.0 chip-ID: 8086:24fd
           IF: wlp59s0 state: down mac: <filter>
Drives:    HDD Total Size: NA (-)
           ID-1: /dev/nvme0n1 model: INTEL_SSDPEKKW512G7 size: 512.1GB
           serial: <filter> firmware: PSF100C
           ID-2: USB /dev/sda model: Flash_Disk size: 8.1GB
           serial: <filter>
Partition: ID-1: / size: 12G used: 90M (1%) fs: overlay dev: N/A
Sensors:   System Temperatures: cpu: 43.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 183 Uptime: 2 min Memory: 827.2/15971.6MB
           Init: systemd v: 235 Gcc sys: 7.2.0
           Client: Shell (bash 4.4.121 running in konsole) inxi: 2.3.40

Did you install Manjaro in UEFI or Legacy boot mode? If you’re dual-booting Windows 10 then you should have installed in UEFI mode (all you should have to do is disable Secure Boot).

1 Like

Yes, I installed Manjaro in UEFI setting, and followed the instruction here.
So what I did are,

  1. turn off secure boot
  2. Change the boot mode (legacy ->UEFI)
  3. Installed Manjaro from live USB. partitioned following the instruction of the link above.

After the installation, the boot mode is UEFI, and the only boot order options are

  • UEFI AP:UEFI: Built-in EFI Shell
  • Hard Disk:Windows Boot Manager (Intel SSDPEKKW512G7)
  • CD/DVD
  • USB Device
  • Network

If I put "Hard Disk:Windows Boot Manager (Intel SSDPEKKW512G7)
" to the first boot order, there is no dual boot option, but only the windows is turned on.

If I put the UEFI AP:UEFI: Built-in EFI Shell option to the first boot order, then this message pops up and I have no idea what to do.


So, if I change the boot mode (UEFI -> legacy), then the error message that I originally posted pops up and it freezes.
Starting version 235
/dev/nvme0n1p4: recovering journal
/dev/nvme0n1p4: clean, 252071/27997488 files, 3629288/111771648 blocks
[ 1.550164] cgroup: croup2: unknown option “nsdelegate”
[ 1.740453] tpm_crb MSFT0101: can’t request region for resource [mem 0xfed 40080-0xfee40fff]

I have no idea what to do now. I’ve tried UEFI mode which does not work, and legacy mode does not work either. Now spending 2 days without doing anything but installing Manjaro on the laptop and no progress at all. What should I do?

OK, if Manjaro isn’t showing up as a UEFI boot item then it hasn’t installed correctly. Did you create a /boot/efi partition?

Yes, as the instruction (link here) says. One thing that was different from the instruction is the order and the size of the windows partition.


I’m now on the live USB again.

At this point I’d give the installation another go, and if that doesn’t get it then it’s probably a case of “manually” reinstalling GRUB.

I think the last time I did a UEFI-based install I had to reinstall GRUB again to make it stick.

Oh, I did not “create” the /boot/efi partition, but I changed the second partition root to /boot/efi(as the instruction says).

The problem is, the GRUB does not work at all after installing the OS. Is there a way to reinstall GRUB in windows?

Just reinstall it from the live environment. :wink:

https://wiki.manjaro.org/index.php/Restore_the_GRUB_Bootloader

Thanks. I’ll reinstall the GRUB first.

[manjaro@manjaro ~]$ sudo pacman -S mhwd-chroot
warning: database file for ‘core’ does not exist
warning: database file for ‘extra’ does not exist
warning: database file for ‘community’ does not exist
error: target not found: mhwd-chroot

Can not follow the link :’(

You’ll need to get the package database first, e.g.

sudo pacman -Sy mhwd-chroot

There are several things ‘screwy’.
o Your gparted shows 3 ‘new partitions’ instead of /dev/nvmeOn1p# and that is not right.
o You did not create /boot/efi and /dev/nvmeOn1p2 is now showing ‘unknown’ in your gparted diagram.
That is not good. You need to mount /dev/nvmeOn1p2 as /boot/efi during installation.
You can use /dev/nvmeOn1p1 as /boot/efi but remember do not format it.

The best thing is for you to reinstall all over again, but this time go to gparted first and…
o recreate the partitions shown as unknown.
o And reformat /dev/nvmeOn1p2 as fat32.
o Make sure all the partitions are shown as /dev/nvmeOn1p# before you reinstall.
o And you must mount /dev/nvmeOn1p2 (or /dev/nvmeOn1p1) as /boot/efi during installation.

Good luck.

#####################################################################
Below are things that I think should be clear, but, just in case and they are important, please go through them.

A. You have only one disk right? And Manjaro partitions are in that disk. If not true, please provide at livecd boot
inxi -D
sudo parted -l

B. Again, just to be sure, your windows is in uefi, right?
If even slightly unsure, at windows command, msinfo32 to check.

C. And if windows is UEFI, then only boot up install media and Manjaro in UEFI.

###################################################################################

1 Like

Thanks. I created the partitions from the Manjaro installation, and as you saw, it did not work perfectly :frowning: I’ll get gparted and work on it one more time. Anyway, my Windows does not work properly, and I am thinking of factory resetting the machine…

#####################################################################
For A:

[manjaro@manjaro ~]$ inxi -D
Resuming in non X mode: xrandr not found. For package install advice run: inxi --recommends
Drives: HDD Total Size: NA (-)
ID-1: /dev/nvme0n1 model: INTEL_SSDPEKKW512G7 size: 512.1GB
ID-2: USB /dev/sda model: Flash_Disk size: 8.1GB

[manjaro@manjaro ~]$ inxi -D
Resuming in non X mode: xrandr not found. For package install advice run: inxi --recommends
Drives: HDD Total Size: NA (-)
ID-1: /dev/nvme0n1 model: INTEL_SSDPEKKW512G7 size: 512.1GB
ID-2: USB /dev/sda model: Flash_Disk size: 8.1GB

For B: Yes. I can see from msinfo32, the BIOS mode is set up UEFI.

For C: Currently I have the weird screen with shell when the Manjaro is installed on UEFI and the boot mode is also set up UEFI.
#####################################################################
Thank you again for your help!

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