Manjaro freeze while booting or shutting down

hello, so i just started using manjaro and for some reason when i open my laptop it just freezes on a black screen with the logo of the laptop brand in the middle of the screen and i have to hold the power button to close it and try opening the laptop again and the same thing also happens when shutting down

Can you post some hardware info: inxi -Fza ?

Hi and welcome to the forum :+1:


Please boot from a LiveUSB and provide system info that way…
No one is telepathic to know what your system is like :slight_smile:

it say i cant put links in the reply and i didnt put any links i just copy and pasted the inxi -Fza

you can post it if you format it properly - as preformatted text → this symbol: </>

System:
  Kernel: 6.1.7-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=df083cb3-8906-4a16-8500-9bd397ecee31 rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.26.5 tk: Qt v: 5.15.8 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: HP product: HP Pavilion Gaming Laptop 16-a0xxx v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: HP model: 87AD v: 32.32 serial: <superuser required> UEFI: AMI
    v: F.23 date: 03/29/2022
Battery:
  ID-1: BAT0 charge: 23.6 Wh (58.4%) condition: 40.4/40.4 Wh (100.0%)
    volts: 10.8 min: 11.6 model: HP Primary type: Li-ion serial: <filter>
    status: discharging cycles: 103
CPU:
  Info: model: Intel Core i5-10300H bits: 64 type: MT MCP arch: Comet Lake
    gen: core 10 level: v3 note: check built: 2020 process: Intel 14nm family: 6
    model-id: 0xA5 (165) stepping: 2 microcode: 0xF4
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 2300 high: 2500 min/max: 800/4500 scaling:
    driver: intel_pstate governor: powersave cores: 1: 2500 2: 2500 3: 2500
    4: 2500 5: 2500 6: 2500 7: 900 8: 2500 bogomips: 40009
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: Enhanced IBRS
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB
    filling, PBRSB-eIBRS: SW sequence
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel CometLake-H GT2 [UHD Graphics] vendor: Hewlett-Packard
    driver: i915 v: kernel arch: Gen-9.5 process: Intel 14nm built: 2016-20
    ports: active: eDP-1 empty: none bus-ID: 00:02.0 chip-ID: 8086:9bc4
    class-ID: 0300
  Device-2: NVIDIA TU117M vendor: Hewlett-Packard driver: nvidia
    v: 525.85.05 alternate: nouveau,nvidia_drm non-free: 525.xx+
    status: current (as of 2022-12) arch: Turing code: TUxxx
    process: TSMC 12nm FF built: 2018-22 pcie: gen: 3 speed: 8 GT/s lanes: 8
    link-max: lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:1f99 class-ID: 0300
  Device-3: Luxvisions Innotech HP TrueVision HD Camera type: USB
    driver: uvcvideo bus-ID: 1-6:4 chip-ID: 30c9:0035 class-ID: fe01
    serial: <filter>
  Display: x11 server: X.Org v: 21.1.6 compositor: kwin_x11 driver: X:
    loaded: modesetting,nvidia alternate: fbdev,nouveau,nv,vesa dri: iris
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: BOE Display 0x08f6 built: 2019 res: 1920x1080
    hz: 60 dpi: 137 gamma: 1.2 size: 355x200mm (13.98x7.87") diag: 407mm (16")
    ratio: 16:9 modes: 1920x1080
  API: OpenGL v: 4.6 Mesa 22.3.3 renderer: Mesa Intel UHD Graphics (CML GT2)
    direct render: Yes
Audio:
  Device-1: Intel Comet Lake PCH cAVS vendor: Hewlett-Packard
    driver: sof-audio-pci-intel-cnl
    alternate: snd_hda_intel,snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:06c8 class-ID: 0401
  Device-2: NVIDIA vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    pcie: gen: 3 speed: 8 GT/s lanes: 8 link-max: lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:10fa class-ID: 0403
  Sound API: ALSA v: k6.1.7-1-MANJARO running: yes
  Sound Server-1: JACK v: 1.9.21 running: no
  Sound Server-2: PulseAudio v: 16.1 running: yes
  Sound Server-3: PipeWire v: 0.3.64 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: 4000 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: eno1 state: down mac: <filter>
  Device-2: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter
    vendor: Hewlett-Packard driver: rtw_8822ce v: N/A modules: rtw88_8822ce
    pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 04:00.0
    chip-ID: 10ec:c822 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8
    bus-ID: 1-7:5 chip-ID: 0bda:b00c class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
    v: 3.0 port: 6060 bus-ID: 00:17.0 chip-ID: 8086:282a rev: class-ID: 0104
Drives:
  Local Storage: total: 1.14 TiB used: 19.78 GiB (1.7%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: PC SN730
    SDBPNTY-256G-1006 size: 238.47 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: HPS2 temp: 37.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM049-2GH172
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: HDD rpm: 7200 serial: <filter> rev: RPM2 scheme: GPT
Partition:
  ID-1: / raw-size: 238.17 GiB size: 233.38 GiB (97.99%)
    used: 19.78 GiB (8.5%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 312 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 44.0 C pch: 48.0 C mobo: N/A
  Fan Speeds (RPM): cpu: 0 fan-2: 0
Info:
  Processes: 232 Uptime: 31m wakeups: 2 Memory: 7.54 GiB
  used: 2.43 GiB (32.2%) Init: systemd v: 252 default: graphical
  tool: systemctl Compilers: gcc: 12.2.1 clang: 15.0.7 Packages: pm: pacman
  pkgs: 1148 libs: 329 tools: pamac pm: flatpak pkgs: 0 Shell: Zsh v: 5.9
  default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.24

You have no swap file or swap partition.

its fixed now thanks

You should add more RAM. 16 GB or better 32 GB.

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