Bluetooth speaker disconnects when audio playback stops

Support Sound
1

Good day. I have a problen with a bluetooth speaker I just bought, it pairs and play the sounds reproducing in my laptop, but when the audio from a playlist or video stops, or the moment I play another file or youtube video it disconnects. I have to pair it again, or turn off and on the speaker in order to keep playing the audio. How can I keep the speaker connected. even if no audio is playing? thank you in advance.

other devices work ok, like bluetooth mouse and keyboard.

System:
  Kernel: 6.3.5-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.3-x86_64
    root=UUID=817936d5-fa8e-4deb-be17-ac813a563632 rw quiet
    resume=UUID=924d80f6-f4f9-4faf-a14b-bed7812b9e4a udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.5 tk: Qt v: 5.15.9 info: latte-dock
    wm: kwin_x11 vt: 1 dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Acer product: Nitro AN515-44 v: V1.04
    serial: <superuser required>
  Mobo: RO model: Stonic_RNS v: V1.04 serial: <superuser required>
    UEFI: Insyde v: 1.04 date: 02/04/2021
Battery:
  ID-1: BAT1 charge: 31.8 Wh (80.3%) condition: 39.6/57.5 Wh (69.0%)
    volts: 16.7 min: 15.4 model: LGC AP18E8M type: Li-ion serial: <filter>
    status: charging
Memory:
  System RAM: available: 15 GiB used: 4.06 GiB (27.1%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 2 gen: 3 level: v3 note: check built: 2020-22
    process: TSMC n7 (7nm) family: 0x17 (23) model-id: 0x60 (96) stepping: 1
    microcode: 0x8600103
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 8 MiB
    desc: 2x4 MiB
  Speed (MHz): avg: 1653 high: 2900 min/max: 1400/2900 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1398 2: 2900
    3: 2323 4: 1397 5: 1400 6: 1400 7: 1397 8: 1397 9: 1397 10: 2900 11: 1397
    12: 1400 13: 1397 14: 1400 15: 1397 16: 1551 bogomips: 92660
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
    f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs ibs
    irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe
    msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae
    pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
    pfthreshold pge pni popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a
    rdtscp rep_good sep sha_ni skinit smap smca smep ssbd sse sse2 sse4_1
    sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce topoext tsc
    tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif vmcb_clean vme vmmcall
    wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP
    protection
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, STIBP:
    always-on, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA TU117M vendor: Acer Incorporated ALI driver: nvidia
    v: 530.41.03 alternate: nouveau,nvidia_drm non-free: 530.xx+
    status: current (as of 2023-05) arch: Turing code: TUxxx
    process: TSMC 12nm FF built: 2018-22 pcie: gen: 1 speed: 2.5 GT/s lanes: 8
    link-max: gen: 3 speed: 8 GT/s lanes: 16 ports: active: none
    empty: HDMI-A-1 bus-ID: 01:00.0 chip-ID: 10de:1f99 class-ID: 0300
  Device-2: AMD Renoir vendor: Acer Incorporated ALI driver: amdgpu v: kernel
    arch: GCN-5 code: Vega process: GF 14nm built: 2017-20 pcie: gen: 4
    speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: none bus-ID: 05:00.0
    chip-ID: 1002:1636 class-ID: 0300 temp: 43.0 C
  Device-3: Quanta HD User Facing driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-3:2 chip-ID: 0408:a061
    class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.8 with: Xwayland v: 23.1.1
    compositor: kwin_x11 driver: X: loaded: modesetting,nvidia dri: radeonsi
    gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: Najing CEC Panda 0x004d built: 2019 res: 1920x1080
    hz: 144 dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
    ratio: 16:9 modes: max: 1920x1080 min: 640x480
  API: OpenGL v: 4.6 Mesa 23.0.4 renderer: AMD Radeon Graphics (renoir LLVM
    15.0.7 DRM 3.52 6.3.5-2-MANJARO) direct-render: Yes
Audio:
  Device-1: NVIDIA vendor: Acer Incorporated ALI driver: snd_hda_intel
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 8 link-max: gen: 3
    speed: 8 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:10fa class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor
    vendor: Acer Incorporated ALI driver: N/A alternate: snd_pci_acp3x,
    snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci,
    snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt
    pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 05:00.5 chip-ID: 1022:15e2
    class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Acer Incorporated ALI
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 05:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.3.5-2-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.70 status: off with: pipewire-media-session
    status: active tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Realtek vendor: Acer Incorporated ALI driver: r8169 v: kernel pcie:
    gen: 1 speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 03:00.0 chip-ID: 10ec:2600
    class-ID: 0200
  IF: enp3s0 state: down mac: <filter>
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: gen: 2
    speed: 5 GT/s lanes: 1 bus-ID: 04:00.0 chip-ID: 8086:2723 class-ID: 0280
  IF: wlp4s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX200 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-4:2 chip-ID: 8087:0029
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 1.14 TiB used: 446.93 GiB (38.2%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: PC SN530
    SDBPNPZ-256G-1014 size: 238.47 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: 21103900 temp: 38.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Western Digital model: WD10SPZX-21Z10T0
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 5400 serial: <filter> fw-rev: 1A02 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 221.67 GiB size: 217.13 GiB (97.95%)
    used: 83.59 GiB (38.5%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 817936d5-fa8e-4deb-be17-ac813a563632
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 312 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: NO_LABEL uuid: 9180-D13E
  ID-3: /media/guillo raw-size: 931.51 GiB size: 915.81 GiB (98.31%)
    used: 363.34 GiB (39.7%) fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: 759f8476-f3a7-4349-9c7a-f9842ff6395f
Swap:
  Kernel: swappiness: 10 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 16.5 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p3 maj-min: 259:3 label: swap
    uuid: 924d80f6-f4f9-4faf-a14b-bed7812b9e4a
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-4:2 info: Intel AX200 Bluetooth type: bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
    power: 100mA chip-ID: 8087:0029 class-ID: e001
  Hub-2: 2-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-3:2 info: Quanta HD User Facing type: video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0
    power: 500mA chip-ID: 0408:a061 class-ID: 0e02
  Hub-4: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 69.6 C mobo: N/A gpu: amdgpu temp: 44.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 351 Uptime: 25m wakeups: 2 Init: systemd v: 253 default: graphical
  tool: systemctl Compilers: gcc: 13.1.1 alt: 12 clang: 15.0.7 Packages: 1582
  pm: pacman pkgs: 1568 libs: 412 tools: pamac,yay pm: flatpak pkgs: 14
  Shell: Zsh v: 5.9 default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.27
2

Hello,

I would probably switch to pipewire instead of using pulseaudio by installing manjaro-pipewire package, and/or then check if TLP has some influence on that bluetooth dongle … and disable power saving on it.

3

thank you for the response, I installed pipewire, but the same thing happens, the audio stops playing, after a few minutes when another audio starts, the display shows the device disconneting… I don’t have tlp installed,

is there Any other option that I could try?

4

In some cases deleting /var/lib/bluetooth folder and then restarting bluetooth.service and reconnect the speakers made things work properly.
On other cases downgrading linux-firmware did the trick.
Can you capture some logs and share them here? Maybe someone will provide better support based on them.

Update:
Just learned about this FS#79044 : [pipewire] loss of audio when using Bluetooth devices and that soon-ish there will be a patch.

1 Like
5

Thank you for the responses. i deleted the /var/lib/bluetooth and restarted bluetooth.service reconnected the devices… but its still disconecting when the audio stops maybe its a power saving config
the logs you say are these?

● bluetooth.service - Bluetooth service
     Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled; preset: disabled)
     Active: active (running) since Tue 2023-07-11 22:03:36 -05; 32min ago
       Docs: man:bluetoothd(8)
   Main PID: 4650 (bluetoothd)
     Status: "Running"
      Tasks: 1 (limit: 18412)
     Memory: 1.2M
        CPU: 10.543s
     CGroup: /system.slice/bluetooth.service
             └─4650 /usr/lib/bluetooth/bluetoothd

jul 11 22:03:36 guillo-nitroan51544 bluetoothd[4650]: Endpoint registered: sender=:1.69 path=/MediaEndpoint/A2DPSource/aptx_ll_duplex_0
jul 11 22:03:36 guillo-nitroan51544 bluetoothd[4650]: Endpoint registered: sender=:1.69 path=/MediaEndpoint/A2DPSource/faststream
jul 11 22:03:36 guillo-nitroan51544 bluetoothd[4650]: Endpoint registered: sender=:1.69 path=/MediaEndpoint/A2DPSource/faststream_duplex
jul 11 22:03:36 guillo-nitroan51544 bluetoothd[4650]: Endpoint registered: sender=:1.69 path=/MediaEndpoint/A2DPSink/opus_05
jul 11 22:03:36 guillo-nitroan51544 bluetoothd[4650]: Endpoint registered: sender=:1.69 path=/MediaEndpoint/A2DPSource/opus_05
jul 11 22:03:36 guillo-nitroan51544 bluetoothd[4650]: Endpoint registered: sender=:1.69 path=/MediaEndpoint/A2DPSink/opus_05_duplex
jul 11 22:03:36 guillo-nitroan51544 bluetoothd[4650]: Endpoint registered: sender=:1.69 path=/MediaEndpoint/A2DPSource/opus_05_duplex
jul 11 22:04:11 guillo-nitroan51544 bluetoothd[4650]: /org/bluez/hci0/dev_41_42_13_80_66_25/sep1/fd0: fd(40) ready
jul 11 22:05:48 guillo-nitroan51544 bluetoothd[4650]: src/device.c:device_set_wake_support() Unable to set wake_support without RPA resolution
jul 11 22:30:41 guillo-nitroan51544 bluetoothd[4650]: profiles/audio/avdtp.c:handle_unanswered_req() No reply to Start request
6

Latest bugfix release for PipeWire (1:0.3.74) is available from Manjaro unstable and testing branches
packages.manjaro.org - pipewire

Switching Branches - Manjaro Wiki

7

thank you for the response. these days I distro hopped looking for a solution and something new… but after all the formating… Im here again, I just change branches like you said. and the issue continues.
Looks like its driver related to the AX200 bluetooth, for what I have read on different distro forums.