Bluemail close when i tried to save attached email file

i am facing a problem download attached file using bluemail that i installed via snap package manager

The description of the problem isn’t very helpful as it is …

I never used snap packages.
I’d always prefer native packages - when they are available via AUR

AUR (en) - bluemail

sorry about bad description this is my first post

bluemail close without notice when i press “button save as” to save attached file and seem like authorization problem

if you start that program from a terminal
… if that’s easily possible with software installed from a snap …
then you’ll likely see some output in that terminal - which could be helpful

but, as I said:
I never used snaps

I don’t know what to tell you to give more helpful information.
Just that it’s not enough to be helpful in diagnosing your problem.

My approach would be:
delete the snap
install from AUR
try again …

this is the output when run it from terminal:
Gtk-Message: 23:09:01.315: Failed to load module “xapp-gtk3-module”
Error org.freedesktop.DBus.Error.Failed: cannot find desktop file “/var/lib/snapd/desktop/applications/bluemail_BlueMail.desktop”
[22063:0210/] [.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: ← error from previous GL command

(bluemail:21956): Gtk-WARNING **: 23:09:27.237: Could not load a pixbuf from icon theme.
This may indicate that pixbuf loaders or the mime database could not be found.
Gtk:ERROR:../../../../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /org/gtk/libgtk/icons/16x16/status/image-missing.png: Unable to load image-loading module: /usr/lib/gdk-pixbuf-2.0/2.10.0/loaders/ /usr/lib/gdk-pixbuf-2.0/2.10.0/loaders/ cannot open shared object file: No such file or directory (gdk-pixbuf-error-quark, 5)
[1]    21956 abort (core dumped)  bluemail

… it seems to rely on things you might not have
(which shouldn’t be the case with a snap - that’s what they are for, among other things …)
but I don’t really know - never used a snap package

as I said:
I’d delete/uninstall the snap
and use the AUR package

AUR (en) - bluemail

pamac build bluemail
… for instance

i will try it thank for reply

… before trying to install anything from AUR
update your system, so it is current
things might fail otherwise
But I think pamac will take care of that. Not sure.

it work as expected

as I expected? :wink:
good !

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