Audio output from headphone but not speaker

offline · 23 April 2021 15:47

Can you guys help me?
I have dualboot and the speaker works on windows. The bios doesn’t have fast boot option.

❯ inxi --admin --verbosity=7 --filter --no-host --width

System: 
  Kernel: 5.4.112-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.4-x86_64 
  root=UUID=e2e43222-b479-4647-9630-d2376c75283f rw quiet 
  resume=UUID=dfa2496b-3a03-40df-b7b5-a521fac4cd30 
  Desktop: i3 4.19.1 info: i3bar vt: 7 dm: LightDM 1.30.0 
  Distro: Manjaro Linux base: Arch Linux 
Machine: 
  Type: Laptop System: Digibras product: NH4CU03 v: N/A serial: <filter> 
  Chassis: type: 10 serial: <filter> 
  Mobo: Digibras model: NH4CU03 serial: <filter> BIOS: American Megatrends 
  v: 1.00W date: 04/16/2013 
Battery: 
  ID-1: BAT0 charge: 17.3 Wh (100.0%) condition: 17.3/31.7 Wh (54.5%) 
  volts: 16.0 min: 14.4 model: standard type: Li-ion serial: <filter> 
  status: Full 
Memory: 
  RAM: total: 3.74 GiB used: 2.02 GiB (54.0%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU: 
  Info: Dual Core model: Intel Core i5-3337U bits: 64 type: MT MCP 
  arch: Ivy Bridge family: 6 model-id: 3A (58) stepping: 9 microcode: 21 
  cache: L2: 3 MiB bogomips: 14368 
  Speed: 798 MHz min/max: 800/2700 MHz Core speeds (MHz): 1: 798 2: 798 3: 798 
  4: 799 
  Flags: acpi aes aperfmperf apic arat arch_perfmon avx bts clflush cmov 
  constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept 
  erms est f16c flexpriority flush_l1d fpu fsgsbase fxsr ht ibpb ibrs ida 
  lahf_lm lm mca mce md_clear mmx monitor msr mtrr nonstop_tsc nopl nx pae pat 
  pbe pcid pclmulqdq pdcm pebs pge pln pni popcnt pse pse36 pti pts rdrand 
  rdtscp rep_good sep smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall 
  tm tm2 tpr_shadow tsc tsc_deadline_timer vme vmx vnmi vpid x2apic xsave 
  xsaveopt xtopology xtpr 
  Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: conditional, RSB filling 
  Type: srbds status: Vulnerable: No microcode 
  Type: tsx_async_abort status: Not affected 
Graphics: 
  Device-1: Intel 3rd Gen Core processor Graphics 
  vendor: Holco Enterprise Co /Shuttle driver: i915 v: kernel bus-ID: 00:02.0 
  chip-ID: 8086:0166 class-ID: 0300 
  Display: x11 server: X.Org 1.20.11 compositor: xcompmgr driver: 
  loaded: intel unloaded: modesetting alternate: fbdev,vesa display-ID: :0 
  screens: 1 
  Screen-1: 0 s-res: 2646x1024 s-dpi: 96 s-size: 700x270mm (27.6x10.6") 
  s-diag: 750mm (29.5") 
  Monitor-1: LVDS1 res: 1366x768 hz: 60 dpi: 112 size: 310x170mm (12.2x6.7") 
  diag: 354mm (13.9") 
  Monitor-2: VGA1 res: 1280x1024 hz: 60 dpi: 96 size: 340x270mm (13.4x10.6") 
  diag: 434mm (17.1") 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 4000 (IVB GT2) 
  v: 4.2 Mesa 21.0.2 compat-v: 3.0 direct render: Yes 
Audio: 
  Device-1: Intel 7 Series/C216 Family High Definition Audio 
  vendor: Holco Enterprise Co /Shuttle driver: snd_hda_intel v: kernel 
  bus-ID: 00:1b.0 chip-ID: 8086:1e20 class-ID: 0403 
  Sound Server-1: ALSA v: k5.4.112-1-MANJARO running: yes 
  Sound Server-2: JACK v: 0.125.0 running: no 
  Sound Server-3: PulseAudio v: 14.2 running: yes 
Network: 
  Device-1: Realtek RTL8188EE Wireless Network Adapter vendor: AzureWave 
  driver: rtl8188ee v: kernel port: e000 bus-ID: 01:00.0 chip-ID: 10ec:8179 
  class-ID: 0280 
  IF: wlp1s0 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: noprefixroute scope: link 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Holco Enterprise Co /Shuttle driver: r8168 v: 8.048.03-NAPI 
  modules: r8169 port: d000 bus-ID: 02:00.2 chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp2s0f2 state: up speed: 100 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth: 
  Message: No bluetooth data found. 
Logical: 
  Message: No logical block device data found. 
RAID: 
  Message: No RAID data found. 
Drives: 
  Local Storage: total: 1.59 TiB used: 1.35 TiB (84.6%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST750LM022 HN-M750MBB 
  size: 698.64 GiB block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s 
  rotation: 5400 rpm serial: <filter> rev: 0002 scheme: MBR 
  ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: Samsung model: S2 Portable 
  size: 931.51 GiB block-size: physical: 512 B logical: 512 B serial: <filter> 
  scheme: MBR 
  Optical-1: /dev/sr0 vendor: TSSTcorp model: CDDVDW SU-208DB rev: TE00 
  dev-links: cdrom 
  Features: speed: 24 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram state: running 
Partition: 
  ID-1: / raw-size: 145.9 GiB size: 142.61 GiB (97.74%) 
  used: 121.7 GiB (85.3%) fs: ext4 dev: /dev/sda6 maj-min: 8:6 label: N/A 
  uuid: e2e43222-b479-4647-9630-d2376c75283f 
  ID-2: /boot/efi raw-size: 100 MiB size: 98.4 MiB (98.45%) used: 4 KiB (0.0%) 
  fs: vfat dev: /dev/sda7 maj-min: 8:7 label: N/A uuid: 1D1A-E044 
  ID-3: /mnt/Dados raw-size: 298.54 GiB size: 298.54 GiB (100.00%) 
  used: 264.88 GiB (88.7%) fs: ntfs dev: /dev/sda4 maj-min: 8:4 label: N/A 
  uuid: EAC8EAE5C8EAAECF 
  ID-4: /mnt/SAMSUNG raw-size: 931.51 GiB size: 931.51 GiB (100.00%) 
  used: 925.29 GiB (99.3%) fs: ntfs dev: /dev/sdb1 maj-min: 8:17 
  label: SAMSUNG uuid: 58A09C08A09BEAB0 
  ID-5: /mnt/Windows10 raw-size: 249.56 GiB size: 249.56 GiB (100.00%) 
  used: 66.86 GiB (26.8%) fs: ntfs dev: /dev/sda2 maj-min: 8:2 label: N/A 
  uuid: BCC45565C45522C6 
Swap: 
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 4 GiB used: 2 MiB (0.0%) priority: -2 
  dev: /dev/sda5 maj-min: 8:5 label: N/A 
  uuid: dfa2496b-3a03-40df-b7b5-a521fac4cd30 
Unmounted: 
  ID-1: /dev/sda1 maj-min: 8:1 size: 549 MiB fs: ntfs 
  label: Reservado pelo Sistema uuid: 92AC44ECAC44CD03 
  ID-2: /dev/sda3 maj-min: 8:3 size: 1 KiB fs: <superuser required> label: N/A 
  uuid: N/A 
USB: 
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 
  speed: 480 Mb/s chip-ID: 8087:0024 class-ID: 0900 
  Device-1: 1-1.3:3 info: Samsung Samsung S2 Portable type: Mass Storage 
  driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 2mA 
  chip-ID: 04e8:1f08 class-ID: 0806 serial: <filter> 
  Hub-3: 2-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 
  speed: 480 Mb/s chip-ID: 8087:0024 class-ID: 0900 
  Hub-5: 2-1.2:3 info: Unknown Manufacturer hub ports: 4 rev: 2.0 
  speed: 12 Mb/s power: 100mA chip-ID: 0a05:7211 class-ID: 0900 
  Device-1: 2-1.2.3:4 info: SiliconWin mouse type: Mouse 
  driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 1.5 Mb/s 
  power: 100mA chip-ID: 0000:3821 class-ID: 0301 
  Device-2: 2-1.2.4:5 info: SiGma Micro Keyboard TRACER Gamma Ivory 
  type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 98mA chip-ID: 1c4f:0002 class-ID: 0300 
Sensors: 
  System Temperatures: cpu: 42.0 C mobo: 29.8 C 
  Fan Speeds (RPM): N/A 
Info: 
  Processes: 165 Uptime: 1h 04m wakeups: 1 Init: systemd v: 247 
  tool: systemctl Compilers: gcc: 10.2.0 clang: 11.1.0 Packages: pacman: 1881 
  lib: 392 Shell: Zsh v: 5.8 running-in: st inxi: 3.3.04

Screenshot from pulseaudio

https://paste.pics/7ea5e92b587025276e31077c3cf91072

Alsa information

http://alsa-project.org/db/?f=6f047595a66f5cafc6992f6f4ed9128c6bb4ccd6

Fabby · 23 April 2021 23:13

Can you do a:
```
pamac install alsatools
hdajackretask
```
Ensure Show inconnected pins is set
Provide a screenshot of that screen.
Provide all the values in one of the drop downs of any pin.

offline · 24 April 2021 00:47

Screenshot

https://i2.paste.pics/950c6131433f756f041593eb8fe5a948.png

The codecs are Realtek ALC269VB and Intel Pantherpoint HDMI

I couldn’t do a screenshot from drop downs but they are:

SPDIF out
Headphone
Microphone
Line Out (Front)
Line Out (Center/LFE)
Line Out (Back)
Line Out (Side)
Line In
Internal Speaker
Internal Speaker (LFE)
Internal Speaker (Back)
Internal Mic
Doc Microphone
Doc Line Out
Doc Line In
Not Connected

Fabby · 24 April 2021 11:34

is connnected, so please connect the following 3 to any unconnected pin:

Then click Apply Now and test.

If you would get an error message clicking that button, click Install boot override, reboot and test.

offline · 25 April 2021 02:38

I connected the first pin with

Internal Speaker (LFE)

and after pressing the boot override button and rebooting the system, the sound is working now.

Do i need try the others pin?

Fabby · 25 April 2021 08:22

If it works, it works! therefore, I’ve marked this answer as the solution to your question as it is by far the best answer you’ll get.

However, if you disagree with my choice, please feel free to take any other answer as the solution to your question or even remove the solution altogether: You are in control! (If you disagree with my choice, just send me a personal message and explain why I shouldn’t have done this or or if you agree)

P.S. In the future, please don’t forget to come back and click the 3 dots below the answer to mark a solution like this below the answer that helped you most:

so that the next person that has the exact same problem you just had will benefit from your post as well as your question will now be in the “solved” status.

offline · 25 April 2021 16:59

Thank you very much!

system · 10 May 2021 16:59

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