Asus K73ta laptop xfce Nvidia graphics problem after Jan 2024 update

[Cencar44]

Hi everyone,
This is beyond my abilities hope some of you could tell me how to fix this problem.
I installed Jan update and now the graphics are acting very weird. Images on web pages are now a solid colour[no image]. Also what appears to be tearing the overall display sometimes 1-2cm other a cross hatching of fine lines 1-2 mm.

 inxi -Fazy
System:
  Kernel: 6.1.71-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=15199df8-2fb7-468b-8006-f3aecbb0557a rw quiet splash apparmor=1
    security=apparmor resume=UUID=4fe7ac2c-b712-47f9-8a4d-acce66c1d412
    udev.log_priority=3
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm
    v: 4.18.0 vt: 7 dm: LightDM v: 1.32.0 Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: K73TA v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: K73TA v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: 214 date: 04/06/2012
Battery:
  ID-1: BAT1 charge: 20.8 Wh (100.0%) condition: 20.8/48.8 Wh (42.6%)
    volts: 12.5 min: 11.1 model: ASUS PA3533U type: Li-ion serial: <filter>
    status: full
CPU:
  Info: model: AMD A6-3400M APU with Radeon HD Graphics bits: 64 type: MCP
    arch: K12 Fusion level: v1 built: 2011 process: GF 32nm family: 0x12 (18)
    model-id: 1 stepping: 0 microcode: 0x3000027
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 512 KiB
    desc: d-4x64 KiB; i-4x64 KiB L2: 4 MiB desc: 4x1024 KiB
  Speed (MHz): avg: 872 high: 1000 min/max: 800/1400 boost: enabled scaling:
    driver: acpi-cpufreq governor: schedutil cores: 1: 864 2: 826 3: 800 4: 1000
    bogomips: 11186
  Flags: ht lm nx pae sse sse2 sse3 sse4a svm
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass status: Not affected
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, STIBP: disabled, RSB filling,
    PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Sumo [Radeon HD 6520G] vendor: ASUSTeK driver: radeon v: kernel
    alternate: amdgpu arch: TeraScale-2 code: Evergreen process: TSMC 32-40nm
    built: 2009-15 ports: active: LVDS-1 empty: HDMI-A-1,VGA-1 bus-ID: 00:01.0
    chip-ID: 1002:9647 class-ID: 0300
  Device-2: AMD Whistler [Radeon HD 6630M/6650M/6750M/7670M/7690M]
    vendor: ASUSTeK driver: radeon v: kernel alternate: amdgpu arch: TeraScale-2
    code: Evergreen process: TSMC 32-40nm built: 2009-15 pcie: gen: 1
    speed: 2.5 GT/s lanes: 8 link-max: gen: 2 speed: 5 GT/s lanes: 16
    bus-ID: 01:00.0 chip-ID: 1002:6741 class-ID: 0300 temp: 53.0 C
  Display: x11 server: X.Org v: 21.1.10 compositor: xfwm v: 4.18.0 driver: X:
    loaded: radeon unloaded: modesetting alternate: fbdev,vesa dri: r600
    gpu: radeon display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1600x900 s-dpi: 96 s-size: 423x238mm (16.65x9.37")
    s-diag: 485mm (19.11") monitors: <missing: xrandr>
  Monitor-1: LVDS-1 model: Chi Mei Opto 0x1721 built: 2009 res: 1600x900
    dpi: 104 gamma: 1.2 size: 382x215mm (15.04x8.46") diag: 448mm (17.6")
    ratio: 16:9 modes: max: 1600x900 min: 640x480
  API: OpenGL Message: Unable to show GL data. glxinfo is missing.
Audio:
  Device-1: AMD BeaverCreek HDMI Audio [Radeon HD 6500D and 6400G-6600G series]
    vendor: ASUSTeK driver: snd_hda_intel v: kernel bus-ID: 00:01.1
    chip-ID: 1002:1714 class-ID: 0403
  Device-2: AMD FCH Azalia vendor: ASUSTeK driver: snd_hda_intel v: kernel
    bus-ID: 00:14.2 chip-ID: 1022:780d class-ID: 0403
  API: ALSA v: k6.1.71-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.0.0 status: off tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl,pavucontrol
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: d000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp2s0 state: down mac: <filter>
  Device-2: MediaTek Wireless_Device driver: mt7921u type: USB rev: 2.1
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-2:2 chip-ID: 0e8d:7961
    class-ID: 0000 serial: <filter>
  IF: wlp0s16f0u2 state: up mac: <filter>
Drives:
  Local Storage: total: 1.02 TiB used: 271.83 GiB (26.1%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Netac model: SSD 120GB MX
    size: 111.79 GiB block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 17O4 scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Samsung model: ST1000LM024 HN-M101MBB
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s
    tech: HDD rpm: 5400 serial: <filter> fw-rev: 0001 scheme: GPT
Partition:
  ID-1: / raw-size: 102.69 GiB size: 100.52 GiB (97.89%)
    used: 27.33 GiB (27.2%) fs: ext4 dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 312 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1
  ID-3: /home raw-size: 931.51 GiB size: 915.82 GiB (98.32%)
    used: 244.5 GiB (26.7%) fs: ext4 dev: /dev/sdb1 maj-min: 8:17
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/sda3 maj-min: 8:3
Sensors:
  System Temperatures: cpu: 6280.4 C mobo: N/A
  Fan Speeds (rpm): N/A
  GPU: device: radeon temp: 59.0 C device: radeon temp: 53.0 C
Info:
  Processes: 226 Uptime: 52m wakeups: 0 Memory: total: 16 GiB note: est.
  available: 15.11 GiB used: 2.29 GiB (15.1%) Init: systemd v: 255
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: 1262 pm: pacman pkgs: 1253 libs: 412 tools: pamac,yay pm: flatpak
  pkgs: 9 Shell: Bash v: 5.2.21 running-in: xfce4-terminal inxi: 3.3.31

and

mhwd -l -d
--------------------------------------------------------------------------------
> PCI Device: /devices/pci0000:00/0000:00:04.0/0000:02:00.0 (0200:10ec:8168)
  Network controller Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
--------------------------------------------------------------------------------
  > AVAILABLE:

   NAME:	network-r8168
   ATTACHED:	PCI
   VERSION:	2023.09.12
   INFO:	RealTek RTL-8168 Gigabit Ethernet driver
   PRIORITY:	0
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0200 
   VENDORIDS:	1186 10ec 


--------------------------------------------------------------------------------
> PCI Device: /devices/pci0000:00/0000:00:01.0 (0300:1002:9647)
  Display controller ATI Technologies Inc Sumo [Radeon HD 6520G]
--------------------------------------------------------------------------------
  > INSTALLED:

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 



  > AVAILABLE:

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 

   NAME:	video-modesetting
   ATTACHED:	PCI
   VERSION:	2020.01.13
   INFO:	X.org modesetting video driver.
   PRIORITY:	1
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 
   VENDORIDS:	* 

   NAME:	video-vesa
   ATTACHED:	PCI
   VERSION:	2017.03.12
   INFO:	X.org vesa video driver.
   PRIORITY:	0
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 
   VENDORIDS:	* 


--------------------------------------------------------------------------------
> PCI Device: /devices/pci0000:00/0000:00:02.0/0000:01:00.0 (0300:1002:6741)
  Display controller ATI Technologies Inc Whistler [Radeon HD 6630M/6650M/6750M/7670M/7690M]
--------------------------------------------------------------------------------
  > INSTALLED:

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 



  > AVAILABLE:

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 

   NAME:	video-modesetting
   ATTACHED:	PCI
   VERSION:	2020.01.13
   INFO:	X.org modesetting video driver.
   PRIORITY:	1
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 
   VENDORIDS:	* 

   NAME:	video-vesa
   ATTACHED:	PCI
   VERSION:	2017.03.12
   INFO:	X.org vesa video driver.
   PRIORITY:	0
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 
   VENDORIDS:	* 

All suggestions appreciated.

[cscs]

@Cencar44

  Device-1: AMD Sumo [Radeon HD 6520G] vendor: ASUSTeK driver: radeon v: kernel
    alternate: amdgpu arch: TeraScale-2 code: Evergreen process: TSMC 32-40nm
    built: 2009-15 ports: active: LVDS-1 empty: HDMI-A-1,VGA-1 bus-ID: 00:01.0
    chip-ID: 1002:9647 class-ID: 0300

I notice your first gpu is using the older radeon.

… upon searching it would appears its pre-gcn, so it cannot use amdgpu.

In such a case I might suggest trying to disable the iGPU (in BIOS?) or otherwise make the amdgpu capable card the default (reverse prime?).

In the meantime … I wonder … how does your browser fare using the amdgpu?

DRI_PRIME=1 firefox

(that is assuming prime is working as such … a test can be made;)

glxinfo | grep 'renderer string'
DRI_PRIME=1 glxinfo | grep 'renderer string'

[Cencar44]

Hi @cscs,
Thanks for the quick response. Disable bios, nope.

 glxinfo | grep 'renderer string'
DRI_PRIME=1 glxinfo | grep 'renderer string'
bash: glxinfo: command not found
bash: glxinfo: command not found

As I said it was working fine before the update.

[cscs]

glxinfo is provided by mesa-utils

@Cencar44

Disable bios, nope.

What does this mean ?

[Arrababiski]

@Cencar44

Hi everyone,
This is beyond my abilities hope some of you could tell me how to fix this problem.
I installed Jan update and now the graphics are acting very weird. Images on web pages are now a solid colour[no image]. Also what appears to be tearing the overall display sometimes 1-2cm other a cross hatching of fine lines 1-2 mm.

Can you disable hardware acceleration in your browser and try again? Is the same issue I show in this post?

[Stable Update] 2024-01-13 - Kernels, Systemd, Qt5, Mesa, Dbus, Firefox, Thunderbird

Well, something weird happened to me with this update. Installation this morning was successful, dbus-broker as default, kernel 6.6.10-1, restart, no errors, I can login, network ok, internet ok, it seemed another boring update. I noticed the problems while browsing internet (Brave Browser). Strange artifacts appear on screen as you can see in these screenshots: [1b] [2b] [3b] First the screen was ok and as I move the mouse, suddenly this artifacts appear. Reading newspapers with…

[Cencar44]

There was no function to disable iGPU in bios

[Cencar44]

Hi @Arrababiski,
Vivaldi 6.5.3206.53 (Stable channel) stable (64-bit)
Exactly the same problem, did as you suggested disabled “Use hardware acceleration when available”.
Fixed the problem, now browser slightly less responsive. I’ll just wait for further updates to see if I can reinstate the hardware acceleration.
Thanks.

[Arrababiski]

Good…

The culprit seems to be Mesa 23.3.3. I restored timeshift snapshot made just before the update and reapply the update except ten Mesa packages:

[Stable Update] 2024-01-13 - Kernels, Systemd, Qt5, Mesa, Dbus, Firefox, Thunderbird

You’re right. I restored again the timeshift snapshot from before the update, repeat all the update except these ten packages and after the reboot had no problem, no artifacts, VLC plays AVI again. lib32-libva-mesa-driver-1:23.3.3-1 lib32-mesa-1:23.3.3-1 lib32-mesa-vdpau-1:23.3.3-1 lib32-vulkan-intel-1:23.3.3-1 lib32-vulkan-radeon-1:23.3.3-1 libva-mesa-driver-1:23.3.3-1 mesa-1:23.3.3-1 mesa-vdpau-1:23.3.3-1 vulkan-intel-1:23.3.3-1 vulkan-radeon-1:23.3.3-1 So I’ll include these packag…

You can edit /etc/pacman.conf and add this line to avoid those packages:

IgnorePkg = lib32-libva-mesa-driver lib32-mesa lib32-mesa-vdpau lib32-vulkan-intel lib32-vulkan-radeon libva-mesa-driver mesa mesa-vdpau vulkan-intel vulkan-radeon

If you don’t have a timeshift snaphot, try downgrading mesa packages to 23.1.9.