Anker Soundcore Life Q20 Bluetooth Headset Doesn't Show Up as Output/Input Device

After following what @fossilized did in this post by deleting cookie, my headset now show up in Pulseaudio Volume Control as an output device. So that part of the original issue appears to be solved at this time. I’ll update if it changes.

However, it does not show up as an input device. In the Configuration tab, this is what is shown for headset mode:


Could someone please advise how to get this mode to become available? Thanks in advance.

Edit: could it have something to do with this part of the output from above?

Nov 07 07:33:40 xfceman bluetoothd[694]: src/profile.c:ext_start_servers() RFCOMM server failed for Headset Voice gateway: rfcomm_bind: Address already in use (98)
Nov 07 07:33:40 xfceman bluetoothd[694]: src/profile.c:ext_start_servers() RFCOMM server failed for Headset unit: rfcomm_bind: Address already in use (98)