Amdgpu driver not working with RX 5600 XT

muscardinus · 16 August 2020 13:44

Hi.

I just bought a new computer with RX 5600 XT and wanted to try Manjaro on it.

However, I did have a problem installing. Booting from usb stick ended up on black screen (monitor went to standby) after a few seconds.
I managed to install in the end by using the Architect edition and adding nomodeset to boot options in grub.

Now that I have the system installed, I have the same problem. Just after boot starts, the screen turns off.

What I tried:

Setting nomodeset. This gets the system to boot, X does not work, but I can get to a different TTY and login to CLI. I did find that nomodeset disables the amdgpu driver, so this is not a solution anyway.
Installing vesa with mhwd -i pci video-vesa. This does get me to Gnome desktop, but uses vesa.
First booting normaly (I get the screen off issue), then rebooting with nomodeset and checking the logs of previous boot. This is in the logs:

Can anyone help with this?

Zesko · 16 August 2020 14:48

I did not install video-vesa. I am using the default driver video-linux (mesa) in the hardware configuration. It works fine for me.

muscardinus · 16 August 2020 16:46

I too have video-linux installed. I tried both with vesa uninstalled and installed. I also tried reinstalling video-linux (it got installed by architect installed) to no avail.

stephane · 16 August 2020 21:59

can you provide

inxi -Fxxxza 
sudo mhwd -li

have you updated your bios ?

muscardinus · 17 August 2020 05:44

~ >>> inxi -Fxxxza                                                             
System:
  Kernel: 5.8.0-2-MANJARO x86_64 bits: 64 compiler: N/A 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.8-x86_64 
  root=UUID=28744c1a-0ed8-44ca-84ae-81ff0189b9a4 rw nomodeset 
  udev.log_priority=3 
  Desktop: GNOME 3.36.4 tk: GTK 3.24.22 wm: gnome-shell dm: GDM 3.36.3 
  Distro: Manjaro Linux 
Machine:
  Type: Desktop Mobo: ASUSTeK model: ROG STRIX B450-I GAMING v: Rev 1.xx 
  serial: <filter> UEFI: American Megatrends v: 3004 date: 12/16/2019 
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MX Master 2S 
  serial: <filter> charge: 10% (should be ignored) rechargeable: yes 
  status: Discharging 
CPU:
  Topology: 6-Core model: AMD Ryzen 5 3600 bits: 64 type: MT MCP arch: Zen 2 
  family: 17 (23) model-id: 71 (113) stepping: N/A microcode: 8701013 
  L2 cache: 3072 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 86438 
  Speed: 2196 MHz min/max: 2200/3600 MHz boost: enabled Core speeds (MHz): 
  1: 2218 2: 2190 3: 2200 4: 2200 5: 2192 6: 2201 7: 2200 8: 2200 9: 2214 
  10: 2191 11: 1963 12: 2200 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  conditional, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT] 
  vendor: Sapphire Limited driver: N/A alternate: amdgpu bus ID: 09:00.0 
  chip ID: 1002:731f 
  Display: x11 server: X.org 1.20.8 compositor: gnome-shell driver: vesa 
  resolution: <xdpyinfo missing> 
  OpenGL: renderer: llvmpipe (LLVM 10.0.1 256 bits) v: 3.3 Mesa 20.1.5 
  compat-v: 3.1 direct render: Yes 
Audio:
  Device-1: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel 
  bus ID: 09:00.1 chip ID: 1002:ab38 
  Device-2: AMD Starship/Matisse HD Audio vendor: ASUSTeK 
  driver: snd_hda_intel v: kernel bus ID: 0b:00.4 chip ID: 1022:1487 
  Sound Server: ALSA v: k5.8.0-2-MANJARO 
Network:
  Device-1: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb 
  v: 5.6.0-k port: d000 bus ID: 04:00.0 chip ID: 8086:1539 
  IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  Device-2: Realtek RTL8822BE 802.11a/b/g/n/ac WiFi adapter vendor: ASUSTeK 
  driver: rtw_8822be v: N/A modules: rtw88_8822be port: c000 bus ID: 05:00.0 
  chip ID: 10ec:b822 
  IF: wlp5s0 state: down mac: <filter> 
Drives:
  Local Storage: total: 465.76 GiB used: 17.40 GiB (3.7%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO 500GB 
  size: 465.76 GiB block size: physical: 512 B logical: 512 B 
  speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: 2B2QEXE7 scheme: GPT 
Partition:
  ID-1: / raw size: 465.26 GiB size: 456.96 GiB (98.22%) 
  used: 17.40 GiB (3.8%) fs: ext4 dev: /dev/nvme0n1p2 
Swap:
  Kernel: swappiness: 10 (default 60) cache pressure: 50 (default 100) 
  ID-1: swap-1 type: file size: 8.00 GiB used: 0 KiB (0.0%) priority: -2 
  file: /swapfile 
Sensors:
  System Temperatures: cpu: 55.6 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 310 Uptime: 2m Memory: 15.62 GiB used: 987.7 MiB (6.2%) 
  Init: systemd v: 245 Compilers: gcc: 10.1.0 Packages: pacman: 1138 
  lib: 302 flatpak: 0 Shell: Zsh v: 5.8 running in: gnome-terminal 
  inxi: 3.1.05 

~ >>> sudo mhwd -li
> Installed PCI configs:
--------------------------------------------------------------------------------
              NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
        video-vesa            2017.03.12                true            PCI
       video-linux            2018.05.04                true            PCI

Note that I installed video-vesa just now so I could get to desktop and copy-paste this. If I run this from CLI when vesa is not installed, the Display line under Graphics changes a bit to:

 Display: server: X.org 1.20.8 driver: ati,radeon unloaded: modesetting alternate: fbdev,vesa tty: 160x45

I have not tuched the BIOS on either my motherboard or GPU.

stephane · 17 August 2020 07:56

you have an error with drm amdgpu , not loading Firmware of IP block
on init phase with video card

have you done something on your video card ( flash firmware ) ?

make a report
https://bugs.freedesktop.org/buglist.cgi?quicksearch=amdgpu_device

muscardinus · 23 August 2020 21:00

I found the cause of the issue. It was a bad (old/incompetable?) displayport cable

The full story:

Following @stephane’s reply, I first wanted to check if it’s not perhaps the card’s fault before reporting this as a bug. I installed Windows 10, which went without a hitch, but then the same issue happened while installing AMD drivers. The monitor went black at the point at which the installed switches to AMD driver.

At this point I thought the card was faulty. Still I wanted to try everything I could think of before RMAing it. After some other stuff I tried the other card outputs thinking perhaps the driver switched to different one then the one my displayport cable was plugged into. I also tried connected via HDMI which supprisingly worked . This was the clued that lead my to try another displayport cable and then everything worked, both in Manjaro and Windows.

system · 26 August 2020 21:01

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