Access to Steam Games and Disk Issues on Manjaro

Hello everyone,

I am using Manjaro and I can open the games on the main disk in Steam without any issues, but I cannot open the games on the other disk. I used to be able to run games from this disk before.

Possible Cause: While my brother was using the computer, instead of shutting it down properly, he turned off the power directly from the PSU. As a result, I started getting errors related to disk access.

Temporary Solution Applied: Temporarily, I was able to access the disks using the following commands:

  • sudo mount -o remove_hiberfile /dev/sdc1 /mnt/ssd1
  • sudo mount -o remove_hiberfile /dev/sdd1 /mnt/ssd2

With this method, I was able to mount the disks, but when trying to mount them normally, I get the following error messages:

  • ayrıkotu (likely /dev/sdd1):
An error occurred while accessing 'ayrıkotu', the system responded: The requested operation has failed: Error mounting /dev/sdd1 at /run/media/novusex/ayrıkotu: wrong fs type, bad option, bad superblock on /dev/sdd1, missing codepage or helper program, or other error
  • ssd2 (likely /dev/sdc1):
An error occurred while accessing 'ssd2', the system responded: The requested operation has failed: Error mounting /dev/sdc1 at /run/media/novusex/ssd2: wrong fs type, bad option, bad superblock on /dev/sdc1, missing codepage or helper program, or other error

I am sharing the command outputs below, which might be helpful in finding a solution to this issue. Hopefully, these outputs will help resolve the problem.

Outputs:

  • lsblk -f Output:
NAME   FSTYPE FSVER LABEL    UUID                                 FSAVAIL FSUSE% MOUNTPOINTS
loop0                                                                   0   100% /var/lib/snapd/snap/bare/5
loop1                                                                   0   100% /var/lib/snapd/snap/core/17200
loop2                                                                   0   100% /var/lib/snapd/snap/chatgpt-desktop-client/1
loop3                                                                   0   100% /var/lib/snapd/snap/core18/2846
loop4                                                                   0   100% /var/lib/snapd/snap/core20/2434
loop5                                                                   0   100% /var/lib/snapd/snap/core22/1722
loop6                                                                   0   100% /var/lib/snapd/snap/core22/1748
loop7                                                                   0   100% /var/lib/snapd/snap/core24/609
loop8                                                                   0   100% /var/lib/snapd/snap/core24/716
loop9                                                                   0   100% /var/lib/snapd/snap/distrobox/578
loop10                                                                  0   100% /var/lib/snapd/snap/gaming-graphics-core22/184
loop11                                                                  0   100% /var/lib/snapd/snap/gnome-3-28-1804/198
loop12                                                                  0   100% /var/lib/snapd/snap/gnome-3-38-2004/143
loop13                                                                  0   100% /var/lib/snapd/snap/gnome-42-2204/176
loop14                                                                  0   100% /var/lib/snapd/snap/gnome-46-2404/66
loop15                                                                  0   100% /var/lib/snapd/snap/gnome-46-2404/77
loop16                                                                  0   100% /var/lib/snapd/snap/gtk-common-themes/1535
loop17                                                                  0   100% /var/lib/snapd/snap/hello-world/29
loop18                                                                  0   100% /var/lib/snapd/snap/mc-installer/638
loop19                                                                  0   100% /var/lib/snapd/snap/mesa-2404/143
loop20                                                                  0   100% /var/lib/snapd/snap/obs-studio/1302
loop21                                                                  0   100% /var/lib/snapd/snap/snap-store/1248
loop22                                                                  0   100% /var/lib/snapd/snap/snapd/23258
loop23                                                                  0   100% /var/lib/snapd/snap/snapd/23545
loop24                                                                  0   100% /var/lib/snapd/snap/spotify/81
loop25                                                                  0   100% /var/lib/snapd/snap/spotify/82
loop26                                                                  0   100% /var/lib/snapd/snap/whatsapp-desktop-client/5
sda                                                                              
├─sda1 vfat   FAT32          0CA4-2C24                             299.1M     0% /boot/efi
└─sda2 ext4   1.0            fe0fd7d9-3e73-4e89-a978-5caea4a31a8a  146.6G    28% /
sdb                                                                              
sdc                                                                              
└─sdc1 ntfs         ssd2     AECABEFBCABEBF41                                    
sdd                                                                              
└─sdd1 ntfs         ayrıkotu 7AF87CB5F87C70ED
  • file -s /dev/sdc1 Output:
/dev/sdc1: DOS/MBR boot sector, code offset 0x52+2, OEM-ID "NTFS    ", sectors/cluster 8, Media descriptor 0xf8, sectors/track 63, heads 255, hidden sectors 2048, dos < 4.0 BootSector (0x80), FAT (1Y bit by descriptor); NTFS, sectors/track 63, sectors 468856831, $MFT start cluster 786432, $MFTMirror start cluster 2, bytes/RecordSegment 2^(-1*246), clusters/index block 1, serial number 0aecabefbcabebf41; contains bootstrap BOOTMGR
  • dmesg | tail -20 Output:
[ 1408.006660] pcieport 0000:00:01.3: AER: Correctable error message received from 0000:03:00.0
[ 1408.006679] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 1408.006686] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 1408.006694] xhci_hcd 0000:03:00.0:    [12] Timeout               
[ 1409.876621] pcieport 0000:00:01.3: AER: Correctable error message received from 0000:03:00.0
[ 1409.876643] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 1409.876652] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 1409.876662] xhci_hcd 0000:03:00.0:    [12] Timeout               
[ 1412.010645] pcieport 0000:00:01.3: AER: Correctable error message received from 0000:03:00.0
[ 1412.010665] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 1412.010672] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 1412.010680] xhci_hcd 0000:03:00.0:    [12] Timeout               
[ 1412.087724] pcieport 0000:00:01.3: AER: Correctable error message received from 0000:03:00.0
[ 1412.087741] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 1412.087748] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 1412.087756] xhci_hcd 0000:03:00.0:    [12] Timeout               
[ 1412.802644] pcieport 0000:00:01.3: AER: Correctable error message received from 0000:03:00.0
[ 1412.802655] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 1412.802659] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 1412.802663] xhci_hcd 0000:03:00.0:    [12] Timeout               "
sudo dmesg | tail -20 komudunun çıktısı "[ 6481.201193] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 6481.201197] xhci_hcd 0000:03:00.0:    [12] Timeout               
[ 6481.201201] xhci_hcd 0000:03:00.0: AER:   Error of this Agent is reported first
[ 6481.201205] ahci 0000:03:00.1: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 6481.201208] ahci 0000:03:00.1:   device [1022:43b8] error status/mask=00001000/00002000
[ 6481.201212] ahci 0000:03:00.1:    [12] Timeout               
[ 6481.201217] pcieport 0000:03:00.2: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 6481.201220] pcieport 0000:03:00.2:   device [1022:43b3] error status/mask=00001000/00002000
[ 6481.201224] pcieport 0000:03:00.2:    [12] Timeout               
[ 6481.256011] pcieport 0000:00:01.3: AER: Multiple Correctable error message received from 0000:03:00.0
[ 6481.256048] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 6481.256055] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 6481.256064] xhci_hcd 0000:03:00.0:    [12] Timeout               
[ 6481.256072] xhci_hcd 0000:03:00.0: AER:   Error of this Agent is reported first
[ 6481.256079] ahci 0000:03:00.1: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 6481.256086] ahci 0000:03:00.1:   device [1022:43b8] error status/mask=00001000/00002000
[ 6481.256093] ahci 0000:03:00.1:    [12] Timeout               
[ 6481.256102] pcieport 0000:03:00.2: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 6481.256108] pcieport 0000:03:00.2:   device [1022:43b3] error status/mask=00001000/00002000
[ 6481.256115] pcieport 0000:03:00.2:    [12] Timeout               

I asked ChatGPT about the parts in the outputs that might have caused the error and need attention, and it pointed out the following sections:

According to ChatGPT, the potential causes of the error are:

  • lsblk -f Output:
NAME   FSTYPE FSVER LABEL    UUID                                 FSAVAIL FSUSE% MOUNTPOINTS
sda                                                                              
├─sda1 vfat   FAT32          0CA4-2C24                             299.1M     0% /boot/efi
└─sda2 ext4   1.0            fe0fd7d9-3e73-4e89-a978-5caea4a31a8a  146.6G    28% /
sdc                                                                              
└─sdc1 ntfs         ssd2     AECABEFBCABEBF41                                    
sdd                                                                              
└─sdd1 ntfs         ayrıkotu 7AF87CB5F87C70ED
  • file -s /dev/sdc1 Output:
/dev/sdc1: DOS/MBR boot sector, code offset 0x52+2, OEM-ID "NTFS    ", sectors/cluster 8, Media descriptor 0xf8, sectors/track 63, heads 255, hidden sectors 2048, dos < 4.0 BootSector (0x80), FAT (1Y bit by descriptor); NTFS, sectors/track 63, sectors 468856831, $MFT start cluster 786432, $MFTMirror start cluster 2, bytes/RecordSegment 2^(-1*246), clusters/index block 1, serial number 0aecabefbcabebf41; contains bootstrap BOOTMGR
  • dmesg | tail -20 Output:
[ 1408.006660] xhci_hcd 0000:03:00.0: AER: Correctable error message received from 0000:03:00.0
[ 1408.006679] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 1408.006686] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 1408.006694] xhci_hcd 0000:03:00.0:    [12] Timeout               
[ 1409.876621] pcieport 0000:00:01.3: AER: Correctable error message received from 0000:03:00.0
[ 1409.876643] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 1409.876652] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 1409.876662] xhci_hcd 0000:03:00.0:    [12] Timeout               
[ 1412.010645] pcieport 0000:00:01.3: AER: Correctable error message received from 0000:03:00.0
[ 1412.010665] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 1412.010672] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 1412.010680] xhci_hcd 0000:03:00.0:    [12] Timeout               
[ 1412.087724] pcieport 0000:00:01.3: AER: Correctable error message received from 0000:03:00.0
[ 1412.087741] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 1412.087748] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 1412.087756] xhci_hcd 0000:03:00.0:    [12] Timeout               
[ 1412.802644] pcieport 0000:00:01.3: AER: Correctable error message received from 0000:03:00.0
[ 1412.802655] xhci_hcd 0000:03:00.0: PCIe Bus Error: severity=Correctable, type=Data Link Layer, (Transmitter ID)
[ 1412.802659] xhci_hcd 0000:03:00.0:   device [1022:43bc] error status/mask=00001000/00002000
[ 1412.802663] xhci_hcd 0000:03:00.0:    [12] Timeout

The solutions I have tried:

  • I ran the sudo ntfsfix /dev/sdc1 and sudo ntfsfix /dev/sdd1 commands, but did not get any results.
  • I reinstalled the ntfs-3g package (sudo pacman -S ntfs-3g), but the issue persists.

I would like to thank everyone who will try to help with this. I am truly grateful for your support and for taking the time to assist me.

Note: I have newly switched to Manjaro Linux and Linux in general. Therefore, I think it would be more helpful if the people assisting me keep the topics and explanations simple and clear to help me reach a solution. This way, I believe I can solve my problem faster and more effectively.

Thank you,
Novus_Exodus1

You will need to boot an actual Windows OS to properly check and repair the NTFS file system errors.
Linux tools can’t do that.
No need for installing Windows, though - you could use system like Hirens boot cd (look it up …)
Or disconnect the drives and connect them to some other Windows system to check them.

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Firstly, please provide system information:

inxi --admin --verbosity=8 --filter --no-host --width

As both /dev/sdc1 and /dev/sdd1 appear to be NTFS volumes, please read the following article to understand the problem and the solution:

Note also that running ntfsfix on an NTFS volume will not fix the errors indicated, nor will using ntfs-3g magically fix an NTFS filesystem, despite whatever your friendly neighbourhood ChatGPT may have led you to believe.

TLDR; – (but, please, do read the above linked article).

You must only repair the NTFS filesystems using chkdsk in a Windows environment. There is no Linux tool that will reliably repair a proprietary NTFS filesystem.

A general recommendation is not to use NTFS partitions in Linux; instead, choose to use EXT4 (example), or EXFAT for transferring data between Linux and Windows.

Regards.

1 Like