Dell XPS 9575 has black screen during boot after update to Linux kernel 5.14

ERROR: kernel: i915 0000:00:02.0: [drm] *ERROR* CPU pipe A FIFO underrun


When booting Linux on the new kernels (5.14 and 5.15) I have no image, just a black screen with occasional messed up colourful lines. Everything works perfect on Linux 5.13.

I have Integrated Intel HD Graphics 630 + Discrete Radeon RX Vega M GL Graphics. My laptop info.

System:
  Kernel: 5.13.19-2-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.13-x86_64 
  root=UUID=8f32934b-517b-4701-be4b-ae4ed30e586c rw quiet apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM 
  Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Convertible System: Dell product: XPS 15 9575 v: N/A serial: <filter> 
  Chassis: type: 31 serial: <filter> 
  Mobo: Dell model: 0C32VW v: A00 serial: <filter> UEFI: Dell v: 1.13.0 
  date: 07/15/2020 
Battery:
  ID-1: BAT0 charge: 32.6 Wh (86.7%) condition: 37.6/75.0 Wh (50.1%) 
  volts: 12.7 min: 11.4 model: BYD DELL TMFYT8B type: Li-poly serial: <filter> 
  status: Charging 
CPU:
  Info: Quad Core model: Intel Core i7-8705G bits: 64 type: MT MCP 
  arch: Kaby Lake family: 6 model-id: 9E (158) stepping: 9 microcode: EA 
  cache: L2: 8 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 49618 
  Speed: 2555 MHz min/max: 800/4100 MHz Core speeds (MHz): 1: 2555 2: 3554 
  3: 1665 4: 952 5: 800 6: 1885 7: 800 8: 800 
  Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: conditional, RSB filling 
  Type: srbds mitigation: Microcode 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel HD Graphics 630 vendor: Dell driver: i915 v: kernel 
  bus-ID: 00:02.0 chip-ID: 8086:591b class-ID: 0300 
  Device-2: AMD Polaris 22 XL [Radeon RX Vega M GL] driver: amdgpu v: kernel 
  bus-ID: 01:00.0 chip-ID: 1002:694e class-ID: 0380 
  Device-3: Realtek Integrated_Webcam_HD type: USB driver: uvcvideo 
  bus-ID: 1-1:2 chip-ID: 0bda:58f4 class-ID: 0e02 serial: <filter> 
  Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver: 
  loaded: amdgpu,ati,modesetting alternate: fbdev,vesa display-ID: :0 
  screens: 1 
  Screen-1: 0 s-res: 3840x2160 s-dpi: 96 s-size: 1016x571mm (40.0x22.5") 
  s-diag: 1165mm (45.9") 
  Monitor-1: eDP-1 res: 3840x2160 hz: 60 dpi: 284 size: 344x194mm (13.5x7.6") 
  diag: 395mm (15.5") 
  OpenGL: renderer: Mesa Intel HD Graphics 630 (KBL GT2) v: 4.6 Mesa 21.2.2 
  direct render: Yes 
Audio:
  Device-1: Intel CM238 HD Audio vendor: Dell driver: snd_hda_intel v: kernel 
  bus-ID: 00:1f.3 chip-ID: 8086:a171 class-ID: 0403 
  Sound Server-1: ALSA v: k5.13.19-2-MANJARO running: yes 
  Sound Server-2: JACK v: 1.9.19 running: no 
  Sound Server-3: PulseAudio v: 15.0 running: yes 
  Sound Server-4: PipeWire v: 0.3.37 running: yes 
Network:
  Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter 
  vendor: Rivet Networks Killer 1435 Wireless-AC driver: ath10k_pci v: kernel 
  port: e000 bus-ID: 02:00.0 chip-ID: 168c:003e class-ID: 0280 
  IF: wlp2s0 state: up mac: <filter> 
  IF-ID-1: azire_fr state: unknown speed: N/A duplex: N/A mac: N/A 
Bluetooth:
  Device-1: Foxconn / Hon Hai type: USB driver: btusb v: 0.8 bus-ID: 1-6:5 
  chip-ID: 0489:e0a2 class-ID: e001 
  Report: rfkill ID: hci0 rfk-id: 1 state: down bt-service: enabled,running 
  rfk-block: hardware: no software: yes address: see --recommends 
Drives:
  Local Storage: total: 953.87 GiB used: 51.52 GiB (5.4%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: 2200S NVMe 1024GB 
  size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 type: SSD serial: <filter> rev: 22001070 temp: 44.9 C scheme: GPT 
Partition:
  ID-1: / raw-size: 449.45 GiB size: 441.4 GiB (98.21%) 
  used: 51.44 GiB (11.7%) fs: ext4 dev: /dev/nvme0n1p7 maj-min: 259:7 
  ID-2: /boot/efi raw-size: 650 MiB size: 646 MiB (99.38%) 
  used: 78.2 MiB (12.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 
Swap:
  Alert: No swap data was found. 
Sensors:
  System Temperatures: cpu: 53.0 C mobo: 48.0 C sodimm: SODIMM C gpu: amdgpu 
  temp: 47.0 C 
  Fan Speeds (RPM): cpu: 2520 
Info:
  Processes: 260 Uptime: 2h 37m wakeups: 29 Memory: 15.36 GiB 
  used: 6.52 GiB (42.4%) Init: systemd v: 249 tool: systemctl Compilers: 
  gcc: N/A Packages: 1315 pacman: 1309 lib: 387 flatpak: 0 snap: 6 Shell: Bash 
  v: 5.1.8 running-in: konsole inxi: 3.3.06

have you tried changing the graphics settings to use the Discrete one?

Linux doesn’t boot with kernel 5.14, shows caleidoscope of colourful lines instead. Boots normally with 5.12.

journalctl ERROR: _____ kernel: i915 0000:00:02.0: [drm] *ERROR* CPU pipe A FIFO underrun

Please, help! Main topic created here.

Please read this:

Especially the Linux has multiple kernels section, then try an LTS kernel and hopefully the problem will go away “automagically”. :grin:

:crossed_fingers:

Well, if this problem isn’t fixed timely then it means I wouldn’t be able to use the next LTS kernel, right? So I think it’s better to report the problem somewhere to have it fixed before the new LTS is released.

BTW, I found several other guys that had the same problem: FS#72134 : linux 5.14.* gpu bug with i915 DRM

Did you read the guide??? LTS = Ultra-stable, which means whenever a new LTS kernel comes out, don’t install the nn.0 but do install the nn.01:stuck_out_tongue_winking_eye:

Again: did you read the guide?

  • install 5.10 AND 5.4 and see which troubles you the least and then you’re on the LTS bandwagon…

:+1: